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Can not open documents


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Hallo thanks for your help ! I load my photos from the file app ( ipad storage ) ! And i see a white folder with name and date and size - and when i open it is only a white page with the name and size of the folder in the middle ! Thanks for your help and sorry for my english i hope you understand !

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How where the files moved/copied onto your iPad? If you just use the Files app as normal without our app open can you see and open your files? If they are greyed out it may be they aren't supported by the Files app. If this is the case what file format are they? It may also be worth taking a couple of screenshots of the Files app just so we can take a look that way.

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I think the OP refers to this issue. Can't open .afphoto files from Files.

E1C3329C-059B-4E92-BFE2-D9040655FC44.png

E17E0E28-845A-4D87-967C-B0321545EF9E.png

M1 IPad Air 10.9/256GB   lpadOS 17.1.1 Apple Pencil (2nd gen).
Affinity Photo 1.10.5 Affinity Design 1.10.5 
Affinity Publisher 2, Affinity Designer 2, Affinity Photo 2 and betas.

Official Online iPad Help documents (multi-lingual) here: https://affinity.https://affinity.help/ 

 

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