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Found 346 results

  1. Hi I have Dffinity Photo and just bought Affinity Designer aswell for work purposes. But the designer app keeps crashing when i try to launch it. ​The strange this is that if i open a file in "Designer" it does NOT crash. ​ ​The crash message i get is: ​An unhandled exception has occured and the application cannot continue. ​The crash reporter wil be displayed after the application exits. Code: 0x80004003 ​I am using a Surface pro 4 i5 ​Windows 10
  2. crafcik

    Crash When Using Pen Tool

    When on the latest version of Affinity Photo (1.6.4) the app crashes when you use the pen tool and when you make more than 40 ish points. Steps to reproduce: - Open a photo - Try to cutout something but make a minimum of 40ish points when cutting something out. - It should crash instantly
  3. Dear Support, We have bought a single device licence for Affinity Photo on windows. But when we try to use it the software works 5 minutes… than it stop and block itself. (suddenly and often after using the Zoom) We cannot take a screenshot because it blocks everything on the desktop. How we solve?
  4. Jean-Marc Dressler

    Unnecessary clipPath added to SVG export

    I need to export icons in an svg dialect which is compatible with Qt SVG plugin which means I don't want any clipPath in the generated svg format. Most of the time the SVG export works perfectly and my SVG icons are Qt compatible, but I came across one icon for which the export would always add the dreaded clipPath. I tried redoing the icon from scratch with the same result. Only one thing would solve the problem: relocating the icon elsewhere. It seems the export problem is related to the precise icon location. I have attached the file with the export issue as well as the good and bad export which can be generated from it (the same icon at two different locations). ExportBug.afdesign GoodExport.svg BuggedExport.svg
  5. This is my first post. I hope this is the right place to report the following bug. System: Windows 7 SP1, German Version: Affinity Designer 1.6.2.97 --- I often use Roboto Light as a base font for web design. I did a screen design using several art and box texts with font Roboto Light. In AD everything looked fine. Also when exporting the screenshots to JPG or TIFF. But when i tried to export to PDF (all PDF presets) all the texts that use Roboto Light are completely broken showing messed up chars. I attached a simple AD testfile and the exported PDF/X-3 in which I reproduced the failure. bug_text-roboto-light-pdf-export_1-1.afdesign bug_text-roboto-light-pdf-export_1-1_x-3.pdf JPG export directly from AD: Screenshot PDF/X-3 opended in Adobe Acrobat Pro DC: If i check the PDF properties with Acrobat Pro DC i can see that all fonts seem to be embedded with subsets. Choosing another font (e.g. Arial, Roboto Regular, Droid Sans, ...) will export all these texts correctly. Is this an encoding / subsetting problem? I have this font installed in Windows: ROBOTO-LIGHT_1.TTF
  6. I am browsing the site and available documentation such as tutorials but can't find any place where is displayed information related to the minimal required configuration so that Photo Affinity runs properly under Windows. Is there a place where is stored this information ? Note I am currently with Windows 7 / Core i7 pro and it takes hours to load raw files. I am obviously not considering acquiring a Mac
  7. I recently learned about the new upcoming image format called the High Efficiency Image File Format (or HEIF), which was mentioned in the Windows Blog (https://blogs.windows.com/windowsexperience/2018/03/16/announcing-windows-10-insider-preview-build-17123-for-fast/#OALyDY4AdhDIahYX.97). After looking into HEIF, I was wondering if Affinity was working on support for HEIF for Affinity Designer & Affinity Photo (or if support is already there). The initial impressions of HEIF look promising and might be an image format that can improve workflows. If you need details on HEIF, I've posted links below. HEIF on Github: https://github.com/nokiatech/heif HEIF article on Wikipedia: https://en.wikipedia.org/wiki/High_Efficiency_Image_File_Format Moving Pictures Experts Group on HEIF: https://mpeg.chiariglione.org/standards/mpeg-h/image-file-format HEIF exmaples & info: https://nokiatech.github.io/heif/examples.html
  8. Can you guys include this feature in Photo/Designer on the Windows version? I use floating windows for things like Views when working at different zooms, on screens with differing resolutions, etc... it is really essential to my workflow. They take up an unexpected amount of space often because they do not adjust to the size of the document when zooming further out, and so I have to adjust manually which can't be done easily to precision... so an option like in photoshop to automatically adjust the window size on zoom would be very nice...
  9. Hi I just discovered strange artifact within 2 of 3 my file exports (within same project file). Artifact stays there no matter the format of export (png / jpeg). Can someone please help me or try to explain what is happening. I have hundred of files and exports already and this is the first time I'm getting something like this. All files attached. UPDATE: I was started working on AD Windows, then continued on Mac, and finally get back on Windows machine to do final touches and export. Mac files are exported without artifacts!!! Only on PC I got this, but it is still a problem that should be checked. Thank you. 20180425_Yoga_tečaj_PCZ.afdesign
  10. System Specs: Win10 Insider Version(build) 1803 Geforce 960M - Driver Version 397.31 One possible issue may be with Mac iPad External Display application (Duet Display) I am logging this bug as I'm uninstalling it. I will get back to you with my results.
  11. This would be a great feature for Affinity Photo and set it apart from Photoshop in Windows... a feature where we can turn off the background in the interface, just having floating tool bars and image windows... would help to connect workspace with desktop... this was my favorite feature on Mac and would love to have it on the Windows version of Affinity Photo.
  12. Good day, my name is Wolf. I have Windows 10. My questions: 1.Is the windows store version the same as the desktop version? 2. Can I buy the windows store version with a windows store card? Or do I need to pay via Windows Store with paypal/card? 3. Will it be updated on the same dates as the desktop version?
  13. Whenever I doubleclick on a textframe to adjust it to its content, Affinity Designer crashes. This happens mostly in documents with multiple artboards and groups/layers.
  14. I've had a frustrating issue of late...I noticed that every now and then, Designer would stop responding to me even though I could still move layers around with my mouse. I quickly realised that I could type as normal but keyboard shortcuts weren't registering with the program after using alt-tab to switch windows. All shortcuts - save, clipboard, single key shortcuts - stop working and I have to manually save and restart Designer with my mouse to regain normal functionality. It looks like either Designer or Windows isn't registering when the user has Designer back in focus after disabling shortcuts to switch out. It's a weird one, hope someone can help!
  15. Hi I have installed Photo and Designer on a windows server 2012 R2 running under Vmware Horizon Client. I can see the application in task manager and then it just disappears (silently). There are no entries in the logs and no crash reports The server has 4gb RAM and around 2gb available I must add that the apps initialy did run. I had to update a visual studio 2013 update which did update some .net runtime components. and affinity stopped working after that I believe. I uninstalled and reinstalled Affinity photo based on some forum feedback but that did not resolve the issue. any suggestions? Thanks for the help Jean-Pierre
  16. Hi, i bought few week ago affinity photo and i like it a lot :-)!!! I bought it for the mac via itunes store, how can i aktivate the license for windows? Greetings
  17. I downloaded the windows trial version and it is very slow to open up 24mp raw files. I checked the forums and saw a discussion about this over a year ago. Is there any windows version updates?
  18. Hi, Affinity Photo has been crashing for me constantly on startup and I don't know why, I have the latest .NET Framework. I have tried opening it with CTRL held down. 6a03f208-60a0-4057-a025-3a94e04c87b8.dmp
  19. RickyO

    Content Packs

    I see content packs offered for the iPad version of AP, but are there any/many offered for the Windows version? If so, please point me to where I can find them. Thanks.
  20. whenever i devide 3 or more shapes with one another the result i get is a whole bunch of gory cruves (image) using the rounded rectangle tool with thecorner set to 50% inflicts the same weirdness creating a shape of only 'smooth points' again creates the gore, as well as deviding shapes with sharp points. can people recreate this? is this a known bug? often when i try to combine all the curves the program crashes.
  21. rashi21

    A. Designer - 144hz bug?

    Hey guys, it seems, that I got a bug with affinity designer and 144hz since the 1.6.4.104. Before the update the program feels like 144hz - smooth and clear visible while I was moving something. And yesterday I noticed that the program feels like 60hz - laggy and not that smooth, just annoying. I always think that Affinity Designer is lagging. Some of the 144hz users out there should understand my problem of useing 60hz instead of 144 ^^. Is there any way to fix the "bug"? If necessary: PC: i7 4770k (non OC), GTX 970, 8gb RAM Monitor: Acer XF240h Greetings, rashi
  22. Patrick Connor

    Windows Install Faq

    This thread is locked, if you have any installation queries please make a new thread in the Questions forum During the installation of the Affinity range on Windows, the following issues can be flagged. Please see below the descriptions and possible mitigations available. Unable to upgrade applications - "There is a problem with this Windows Installer Package." This is a known issue with MSI based installers on Windows. Microsoft have a tool to repair corrupted install databases - Please see https://support.microsoft.com/en-gb/help/17588/fix-problems-that-block-programs-from-being-installed-or-removed How do I know if my PC is running a 64-bit or 32-bit Operating system Affinity on Windows requires a 64-bit Operating System. Some PCs and laptops run 32-bit OS. - Please see https://support.microsoft.com/help/13443 Which Windows operating system am I running? Windows 7 Service Pack 1 or higher not found Affinity requires Windows 7 Service pack 1 - this can be installed through Windows Update. DirectX 11 not found Affinity uses DirectX 11 acceleration to achieve smooth panning and zooming of the design canvas. - Please see https://support.microsoft.com/kb/179113 for how to install DirectX 11. Platform Update for Windows 7 not found Affinity requires the platform update for Windows 7. - Please see www.microsoft.com/download/details.aspx?id=36805 64-bit CPU not found Your PC only has a 32-bit CPU. Unfortunately Affinity will not run on your PC unless it has a 64-bit CPU. 64-bit Windows not found (but CPU is 64-bit) Your PC has a 64-bit CPU but you are currently running a 32-bit version of Windows. - Please install a 64-bit version of Windows. Aero requirement to run the Software We require Desktop Windows Management Composition, rather than native Graphics drivers. This is natively on for Windows 8 and 10, but on Windows 7 this is most easily achieved by turning Aero ON. If you are not willing to turn the Aero theme on there is a work around described in this post, but any issues when running the software won't be logged unless they've been verified as still occurring with DWM Composition enabled. A more general FAQ regarding the Affinity range including Affinity Designer can be found here in the Questions forum. This thread is locked, if you have any installation queries please make a new thread in the Questions forum
  23. Designia

    Affinity Webplus - possible?

    Hello, Affinity team! We already have Affinity Designer and Affinity Photo, You work on Affinity Publisher. Are You planning to create an Affinity Webplus instead of a Serif Webplus? Regards
  24. Summary: Designer treats finger-touch and pen-down as the same thing. It would be so much better if touch events (including single finger) were used to pan the canvas, rather than "click", if a pen is being used. Details: Just got Designer, and I love it already! However, using this on a MS Surface, the application has an annoying inability to distinguish between pen and touch input. From other drawing apps, I've become used to a very natural paradigm where the pen acts as the selected tool, and touch input is used solely to move the canvas (or in some cases, to select). Probably the best, free, example to illustrate the former case is Plumbago: https://www.microsoft.com/en-us/store/p/plumbago-a-microsoft-garage-project/9nblggh5gk42 Once you start doing the "draw, move, draw, move" action it's very hard to go back to something else. Unfortunately, Designer treats both finger-taps and pen contact as "mouse down" event, which is really annoying when trying to draw something large on a zoomed-in view. For example: I'd normally pen-down, drag the control-points out, pen down again for the second point, then pan the canvas along with my finger, then pen down for the third point, and so on. However, doing this on Designer results in a spurious point being added when I try to drag the canvas. I know that two-finger-drag will move the canvas, but it's not as natural a gesture (and it sometimes zooms rather than drags). So, my feature request is this: allow a separate tool function to be assigned to screen-touch events when a pen is in use. By default, that could be the "Hand" tool, to move the canvas, although I can see a use-case for object selection being the "touch" function. The simplest implementation, though would be to use touch events only for canvas panning automatically as soon a pen is detected. This may need to be controlled with a manual "off-switch" to revert to the current behaviour, but I don't think many users would want to draw with the fingers of their non-dominant hand when they've a pen in the dominant one.
  25. Hello. Does anyone have a problem with the recently updated Designer, that causes PDFs to be exported as one single page, instead of multiple pages? I'm on Mac and my customer on Windows and we both have same issue. The workaround is Save As Copy, but it's not ideal as I had presets in Export Persona per file. This applies to any file, created in the new version or previous versions, so I belive it is not related to the file, but to the recent update. I have Affinity Designer 1.6.1 on mac and my customer something like 1.6.4 or so. Thx for help!
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