Search the Community

Hello all, this is my first post to the forum. I've been a happy Affinity user so far (well, I still am... I own Designer and Photo, both for Windows) and I work on a Windows 8.1 Bootcamp partition on a 2011 MacBook pro (yep, THAT old). In the last weeks though, a problem occurred twice: Affinity Designer (1.8.3.641) apparently saved correctly my file, but the next day while trying to open it again I got an error and the file does not open again. After the first time (an unpleasant surprise), I searched the forum and a few posts pointed to a potential drive corruption but I checked my SSD and it's ok. I should add here that the drive I'm saving to is in the Mac partition and managed in Windows through MacDrive (I am using this setup since 2011 and I never had any issues with any program, Affinity Designer and Photo included). Fortunately, for the first case I had a recent backup and I was able to recover most of the work done. But the second time happened after a particularly productive day finishing late at night, so I stupidly didn't do a backup. In both cases there were no warning signs: Designer seems to save correctly, there was no weird behaviour from the computer or the operating system themselves, everything looked like it all went well. Except, the next day the files were suddenly not opening anymore. Also, there are no related files in the AppData\Roaming\Affinity\Designer\ folders and subfolders (there was a crash report from 2019, but nothing more recent). The errors were different in the two cases: "The file type is not supported" and "The file appears to be corrupted". I am attaching here the file that generated the "corrupted" error (for some reason the upload of the other file fails even though it's just a little above 1 Mb) in the hope something can be done or that at least some light can be shed on the cause and maybe have potential fixes in future versions. Than you in advance for the support! Alessio froGH_icons_20200427_problem-corrupted.afdesign