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Found 2 results

  1. I applied for the 90 day trial license and got an email with a download link and trial license key. Today installed the application. On first start it wanted to be activated - of course. Now I had a few problems: First I wasn't sure what to enter in the "E-Mail/Organization" field and choose a wrong email. OK, I figured I have to use the email to which I received the trial licence key. Then I entered that email and the code. I got the message that the license info is correct but it could not be written to "C:\Program Files\Affinity\Photo\ ..." (don't remember full path). I tried this twice or three times with same result. No idea why this path poses a problem ... it was the default path chosen by the installer... Then I thought I might need to start the application initially as admin and did so. Now the application complains again I entered the wrong values. I have already checked there are no superflous spaces and such. See screenshot. Unfortunately the application doesn't tell my what the actual issue is. Maybe the failed requests (for which the key could not be written to the HDD) already counted towards a limit that was now exceeded? What should I do?
  2. Hi there guys I hope you can help me i have been using the trial version then i purchased the full version of the affinity photo. now i still cannot use the program and i cannot even re install the file as it states i have expired the trial version any suggestions on getting my $80 aud purchase to work ?? Thanks
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