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Showing results for tags 'tech support'.
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Whenever I move around an image or even a plain shape, my cpu usage spikes to nearly 100% usage. The size of the image affects the cpu usage; smaller images range around 40-60%. Its especially apparent when moving an image rapidly. I have no other applications or files open and nothing else in the document. Its the same problem with my laptop and this doesn't occur in photoshop. System Specs: -Ryzen 7 3700x - 3200mhz 16gb ram - Radeon 5700xt GPU
Good afternoon, I've just had designer crash/immediately close on its own while trying to follow an online tutorial to make a seamless pattern utilizing the symbols function. For five times in a row now, I've gone to move the small black rectangle/resize it to fit inside/snap to the edges of the red square, and upon each attempt to resize the program has immediately closed itself with no warning. Please advise? Thanks, S.Freeze SeamlessPatternForTechSupport.afdesign
I CANNOT purchase Affinity. Your website WON'T WORK. The payment tab is greyed out. I can't even download the frikkin TRIAL VERSION!! What the heck is going on? Is Affinity no longer available? I need it for Windows. Will be upgrading a desktop with Win10 shortly, and want to get away from Adobe software. Please help.
Everything I've found on the Affinity pages directs me here. I had a problem with Malwarebytes 3 that I didn't notice until after I installed Affinity Photo 1.5. So the logical thing to do was to uninstall Affinity Photo to see if that helped. It did not, so now I want to reinstall Affinity Photo but the install utility won't accept my Product Key. I have a screenprint proving the product key registered to me, and the the key I entered are the same, but obviously I would not post it here, since there isn't a secure and private way to share that with the tech support people. Can some Serif/Affinity people help? Never mind! It was a moment of stupidity on my part I had a copy of Designer loader on my HD that I originally mistook for Photo. The installation appears to work fine now. I have since deleted the Designer loader to avoid that mistake in the future. BTW I know I'm not the only one who gets those titles confused from time to time. It might not be a bad idea to develop some sort of design convention to help give those products a bit more 'separation' in people's minds!