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Found 3 results

  1. Hi, this is an accidental cross post because I responded to a thread with the subject/title above thinking I was in the "Report a Bug in Affinity V2 - Photo 2 Bugs found on macOS", but I meant to post it here because its existed in V1 but V2 is way slower. Definitely a bug!! Here is a link to the original post -- This is what I wonder..... Hi, I really really wish this would get resolved. V1 was slow to open for me but V2 takes a really really long time, way more than it should. All of my other photography and non photography apps open very quickly. It shouldn't matter whether I bought it at the App Store or from Serif. It seems to me that it may never get fixed..... If it is really is a better way of going, I am wondering about asking for a refund from Apple and buying at the Serif store. It really seems like that would be a hassle and also opportunity for something to go wrong . I shouldn't have to do this anyway. If an Serif moderator/employee could jump in and maybe give hope for the App Store version of this problem being really being fixed in a reasonable amount of time that would be reassuring. If a Serif moderator/employee could verify that the Serif store version does not do this, then if I get a refund from the App Store is it going to be a mess If I have already bought the three apps and have a key/license currently registered (from the App Store) with my account at Serif. Does the App Store key/license get revoked and removed from my account and then a new license/key from the Serif store automatically take its place? I just wish it would work and that I didn't have to consider this......... Intel Macbook Pro
  2. Hello ! The program has been starting very quickly for 3 weeks. Now, for about 3 days, the program takes about 20 seconds to start instead of 5 seconds. What is the reason for this? (this only happens when the program is started for the first time) If the program is closed and then reopened, it will work again very quickly Mac Mini M2 16 GB Sonoma 14.2.1 Affinity Photo 1.10.8 Thanks in advance !
  3. Hi, I hope someone can help. I really love affinity photo and so far its been great but just recently its taking a long time to open. It can take over a minute when opening a jpeg. All the other programs on my Mac work as before, I hope someone can help me. Once its running it performs fine. Affinity Photo 1.6.7 OS is High Sierra ver 10.13.4 16MB Ram Processor i7 2.3Ghz Thanks Catherine x
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