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Found 3 results

  1. Hi, I have just downloaded the trial version of Affinity Designer. Whenever installing it says Setup Failed. I have the up to date version of .net When I search in the SetupUI this is what I get: Startup: 6/24/2020 9:00:35 AM OS version: 10.0.18362 ProductName: Designer ProductType: Retail Opening HKLM... OK Opening registry key: 'SOFTWARE\Serif\Affinity\Designer\1'... Failed Getting ProgramW6432 environment variable... OK Install path not found, using default: C:\Program Files\Affinity\Designer Opening MSI database: Affinity.msi Opening database view: SELECT `Value` FROM `Property` WHERE `Property`='ProductVersion' OK Can you help me work out why setup is failing? Thanks Rose
  2. I tried installing Affinity Photo paid version on my desktop with Windows 7 ultimate and am getting "Failed setup" error. I read the post to clean boot but the same is not helping me. Request your help in getting the software successfully installed for me. System specs: 8GB RAM, 64 bit OS. The drive i am trying to install has more than 200 GB available space.
  3. Hi Tried installing 1.8 and got message Setup Failed. Tried both Photo & Publisher with same result. Tried switching to native Windows Administrator account, same issue. I've seen other threads and have attached 3xsetupui.log files and screen grabs after trying publisher install Any help appreciated. Process I followed Rebooted Created restore point Ram Photo install and received Setup Failed message. Product no longer active. Ran restore and all AOK on previous version again Rebooted and logged in to Windows Native Administrator account, did same as above and failed again. Ran restore and tried with Publisher, same result just tried on user account Didn't try with Designer as assumed it would be the same issue. SetupUI.log SetupUI.log SetupUI.log
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