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Found 4 results

  1. Hi support, it looks like I found a - now more or less reproducible - issue with the index in Affinity Publisher V2.3.0. With three (bigger) documents I created, I very often get a crash to desktop (no alert or anything) just after loading them (normally about the time the auto-correction has just finished underlining wrong words). I'm using the German UI (but I have had the same crash when using the English version, too, so I guess this is not really relevant). All three documents have in common that they have an index. I've created a new document with some filler text to try it out, and it crashed Publisher basically every time I load it. I have attached it to this post. I can often prevent the crash with my bigger documents if I'm fast enough to click the "Update index" button (in "Index" studio) before it has finished rendering after loading (even though it doesn't work reliably with the below test document), which seems to point at some issues with the index itself. This bug is really annoying, especially when you are just loading a second document to check something in there, only for Publisher to crash, and as such losing your work since the last save from the document you were working with at that time you loaded the second document! Can you please have a look and get this fixed (I have this problem basically since V2.1 already, but couldn't easily reproduce or pinpoint it. I think it worked with V2.0 without issues, if I remember it correctly). My system: Windows 10 Home, 22H2, build 19045.3803 Hardware acceleration setting doesn't change anything, it crashes with enabled and disabled. 16 GB RAM, SSD Harddisks AMD Ryzen 5 2600 Six-Core Processor 3.40 GHz NVidia GeForce RTX 2060 (6 GB) I have a small Adesso tablet connected, but don't use it for Publisher I have an Elgato Stream Deck (15 key version) connected as well, but again don't use it for Publisher Index-Issue_Example.afpub
  2. Hi guys, today I've worked on a new Designer file (file created today, 1 artboard, 2 linked images, some icons etc.). After exporting the file to a PDF I've quit the application. 2 hours later I tried to open the file again, but unfortunately Designer crashed immediately. I've tried it several times, no success (immediate crash when opening the file, not even a flicker of a preview). I've tried to open the file in Photo, but it also crashes. I *could* open the file in Publisher and it looks ok (although it complains that I have to convert artboards into pages, of course). Unfortunately I could not fix the file by saving it again from Publisher and trying to reopen it with Designer (still crashes). Any help in fixing the file would be greatly appreciated! If you are interested in the file (~15MB), I can send it to you. Also if you need more information, I'll gladly help. Thanks and all the best, Ole Ah before I forget: Designer/Photo/Publisher 2.0.3, Mac OS X 12.6.2, Macbook Pro 15" Retina 2015
  3. Hi, just want to preface this by saying I love your software, I have a crash when copying a group in this affinity designer project file: Affinity Designer Version: 1.8.5.703 Operating System: Windows 10 Build 20H2 Reproduce: Copy Group labeled "Structures" in attached Affinity Designer Project file. I've also attached a video showcasing the crash. affinity-crash.avi openstreetmap-crash.afdesign
  4. When I open the import from iCloud interface in Affinity photo"UIdocumentbrowser" and the click the home button and open the files app and open a photo that is in the Affinity photo folder. When Affinity photo opens it will still be showing the "UIdocumentbrowser", closing the "UIdocumentbrowser" and re-opening Files and trying to open the save photo again opens affinity photo and nothing happens. IOS 11.1.2 iPad Pro 10.5 inch Affinity photo (1.6.7 - Beta 1) 1. open the import from iCloud interface in Affinity photo 2. click the home button and open the Files app. 3. open the Affinity photo folder in files and tap on a photo in that photo. 4. Affinity photo should open and nothing happens. 5. close the the import from iCloud interface in Affinity photo 6. click the home button and open the Files app. 7.open the Affinity photo folder in files and tap on a photo in that photo. 8. nothing happens. 9.you must force restart the app to get the image importing from Files to start working.
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