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Found 7 results

  1. After purchasing my Affinity Photo, It is asking me for unlock code. I do NOT see anyplace where I can get that code. It was not sent to my Email. So after purchasing it, where can I get this code to complete the transaction. I have problem noticing things, so I'm sure it's staring me in the face, but I just cannot find it. Do I get it from the Affinity Pro application? Do I get it from the web site? Where do I go? Please tell me I don't have to wait a week before I can get answers. Thanx
  2. I aggree with JohnWClark ! I acquired a license of Affinity Photo in December 2017 on the Apple Store and since I have not had any updates. I have the 1.6.7 version and I do not know if it is the most recent one because even on the Serif site I did not find the number of the latest version. I searched on my invoice or my Apple Store purchase history and found no license number Only an order number (MMJF0TF55L). When I open the page of my Serif store downloads, this purchase does not appear. Why is there this gap between buyers at Apple and those at Serif. At the moment of purchase, this difference in treatment was not stipulated and in any case could have been avoided by a simple first launching routine. I would like to know the number and the latest version and, eventually, a link to download it and in the future be treated as a full-fledged Serif customer. Thank you in advance
  3. Hello people. Affinity Photo for iPad Pro won't accept my email address. i cannot register with AP even though i purchased the app from Apple's app store. if you can help me it would be greatly appreciated. i am a beginner with AP and with the iPad Pro 10.5" 2017. thank you all in advance. ali black
  4. I am a registered user of Affinity Photo and Designer. I now have a second personal computer, a laptop, and I would like to install Photo on it, as a Windows App rather than execution of the usual .exe downloaded file. That's important to me because my laptop has a very small SSD where the OS is, but will install Apps on a much larger DATA HD. (On my desktop Windows doesn't see Photo or Designer as Windows Apps, but rather as installed programs. I'd like to change that situation too, but that's a later topic.) So.... Should I pay for the Windows App, then request a refund? Or is there somewhere else I can get the App install file, then later use my registration code to activate it? Thank you, Ray PS. Should have mentioned that Windows allows Apps to be installed on the DATA (D:) HD whereas Affinity Photo wants to be installed in on the OS (C:) in Program Files.
  5. It's great news that the Publisher beta will be ready to download soon but I'm wondering if I need to sign up to be notified of its release. I already get the occasional email from "Affinity @ Serif.com" (spaces intentionally inserted) but don't know if the "newsletter" mentioned here https://affinity.serif.com/en-gb/publisher/ was something different. Do I need to register, or is the newsletter mentioned the email I already get? P.S. I didn't know where to start this thread so I put it here.
  6. How on earth do I log into an account nowhere I can see is there a way to create a new account, it doesn't recognise my email address. Bought it through the app store.
  7. i have web plus x7 e other`s , my copy of web plus is asking for registration again , i put the cod that is located on the site and does not works please help me now
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