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So: I purchased Affinity Suite V2 from the Apple App Store after first installing the trial version. App Store confirms the purchase: "You have purchased Affinity V2 Universal Licence on 29. November 2022 and acknowledged that if you download or use this in-App Purchase within fourteen days of buying it, you will no longer be eligible to cancel this purchase." After purchase it is not possible to create an Affinity ID to register the purchase!? (I need to register as a new user and using a old Affinity ID is not possible) - All 3 products have the exact same trial mode upon opening with "Buy Now" or "Sign In for existing users" - "My Account" option is inactive in all 3 products I already tried everything I could come up with (hard boot, re-install, checking all forums for quotes like "finding the one program which was used to purchase" etc) but none of the available tips solved my issue. Only thing I haven't tried is going throught the "buy now" dialogue which some have said could solve the problem. BUT: Dialogue warns me twice of in-app purchase which makes me think there is a risk of paying twice for the product. 1 time to Apple and second time to Affinity. ... next thing propably customer service email and hoping there is response.

I have just purchased AP and the first task that I tried to do was register this product. Unfortunately, it would not allow me to connect for registration to occur and instead kept telling me they were sorry and to try again or leave until later. I have tried several times and i don't have a weak wi-fi signal; can anyone tell me why this software won't allow me to do this? Any help would be appreciated. Thanks!

Long ago I purchased AffPhoto and AffDesigner at the AppStore but later bought AffPub at the Affinity Store. I am up to date with all three apps from these two locations. I often use the first two above via the persona choice within the third. However, it now appears that the first two apps above need to registered (see snap below with question marks in the doc where tthe icon of these two apps should appear), but of course I cannot do this via the Affinity Store and the AppStore say that I'm up to date. Question: Does the snap below mean that there is a disconnect between AffPub and the other two app? Is it a matter of registering the two? If so, how do I reconcile the different purchase sites so that I do not continually have this problem? Affinity has rescued me from Adobe's "dungeon," and thus I'm happy to purchase new copies of any of the apps in order to solve this problem

I have just received the beta copy of Affinity for windows 10. :Like many others - I was looking forward to upgrading from PPX9 and getting something great. BUT my initial experiences are only annoying which has dampened my whole feeling. 1. My login was not remembered on this forum yet I have used it for a long time (12 years) with PagePlus, from X3 to X9. I had to create a new login as mine was obviously there and so I could use it again. 2. I opened a page and started to play around. Let's open a square and give it rounded corners, and fill it. Very basic but I am just starting and learning. (I thought the commands used in PP would work but they seem to have been thrown away). I could make a square and round the corners but only one at a time, not all together. But I could not fill it with color. Stupid me, I thought. Oh well, look in the help. Fill color = nothing. I click on the 'fill' next to the 'rectangle' nothing changes. So I thought I'd try a tutorial, nothing either. There seems to be nothing much to help people who are not full-time illustrators or similar. Is Affinity for them and not for people like me who would use it to make printed brochures and online graphics???? Why does it take sooo long to open a new document?? I draw a line and want to widen it, nothing works. My joy and anticipation at getting Affinity has evaporated. I read in one tutorial that I may need to buy and download another program to make Affinity work, is this true? You may as well say good bye to me and most of those others I talk to, we don't have funds nor the will to buy to make work. I even now doubt you will reply to me. Good thoughts intended only here. Edward Firs