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Found 13 results

  1. It's been two days since I requested a refund. I bought it to try it out but I didn't like it so I'm returning it. I sent out an email to affinityreturns@serif.com but never got a response if I would be getting a refund or not Just want to know when I should get an email back saying that I can get a refund
  2. Hi, To whom it may concern, as I wanted to ask or apply for my refund does anybody know how to apply to it or whom should I address.
  3. While the app looks fantastic, don't purchase the Designer app if you have an Air 1. I purchased it because the AppStore indicated my device's compatibility. However, after downloading, I found out this wasn't true. After visiting this forum and copy/pasting the language the developers recommended to use when requesting a refund from Apple, they still declined to offer a full refund. What a waste. I want to emphasize that this is not Affinity's fault, but Apple's. Be careful out there...
  4. Hello, Actually I purchased affinity designer for iPad its not compatible for my device, so I reported for refund there is no confirmation mail for refund. please let me know how to process for refund Thanks
  5. I sent an email to affinity team i follow the instruction that has provided to affinity site i just want to know have anyone ever return affinity photo i'll wait for your replies guy's
  6. I really love Affinity Photo and I wish to keep using it but I have recently switched to a new computer which is a Windows computer instead of my old Mac, I'm not using that computer anymore and I want to use Affinity Photo on my new computer but I don't want to buy Affinity Photo for this computer and have a Mac copy just sitting around not ever being used. I wanted to know if there was a way to get a refund on Affinity Photo so I could buy the Windows version.
  7. Mario Saenz


    How can I go about getting a refund. This application is completely useless. It freezes and crashes every single time half way through a job.
  8. Hi 4tr33 here. About 1 month ago my laptop was stolen with my affinity account saved , and in Oct 9 my account bought 2 affinity photo and 1 designer copies In the absence of my knowledge. Because I didn't notice the bank card notification until now, it's been 1 month after this usurp. I already bought affinity photo and designer, and the experience is really good ,but I don't need so much copies, so may I return these 3 packages and refund my money back? Yours sincerely
  9. Hi, I bought Affinity on 17 June 2017 and I would l┼čke to refund it. The problem with Affinity is I am familiar with Adobe Photoshop and I am not good at Affinity. I tried to use it, I asked many questions but it is hard to change from Adobe to Affinity. How can I refund it? Thank you
  10. need help for the refund few days ago i buy affinity designer then not satisfied with this product, then i want to refund, i also follow the instruction for the refund. then i have recieved email that my requested accepted but i need up to 10 days for that money i have requested by 1 desember and now is 12 desember that 11 days i have been waiting. but nothing change, i don't reciept any email from affinityreturns@serif.com or any respon from my problem in twitter,facebook and email can you help me my name reza almanda AHDRDLZV5M that my order account for the affinty designer and my email rezaalmanda27@gmail.com i very disapointed about this maybe i''ll be not buying this product after this problem , i feel frustated of this please help me , i need that money quickly thank you
  11. I bought Designer for Windows and have been using it for a while. But it is far from satisfactory. To go through all glitches should cause me lots of job. Just to name an example, the crop tool does not work. I have compared to Affinity Photo, which is totally superior. I'm seriously disappointed, and I want a refund or some kind of substantial compensation.
  12. My younger brother recently clicked purchase for Affinity Designer while I was logged into the app store and purchased it without telling me, using a majority of my iTunes credit. I looked for a phone number to call in but I can't find one, how can I go about getting a refund for this app (seeing as it is pretty expensive)? Thank you in advanced for any help.