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Found 3 results

  1. My photo refused to open anything this morning. Ver, windows 10. Noticed when I tried to open an image "open with" Affinity Photo it started to launch then just closed. I then opened photo and it launched OK but then closed as soon as I tried to start a new project. I often leave my PC on and rather let the PC "sleep" than shut down. When I couldn't fix the error, I rebooted my PC and all started to work normally. Photo now OK.
  2. AP looks like it is working, and many click commands work, but things like displayed information or option windows are not quite right. Over a day or two it slowly gets worse, until I remember that this happened before and restart the program, with or without rebooting the computer. This has happened at least a dozen times since I first got the program in 2015 or 2016. I’ll explain how this happened recently below, but my question is: Do Serif know why this happens? Could they implement a yellow light suggesting save and restart? If no solution is in hand, is the best remedy a frequent restart, or is a reboot also necessary? (The latter undesired since it’s slow until I get an SSD.) A few days ago I was trying to learn how the PS Apply Image command works in AP. (It is a basic part of the Dan Margulis PS workflow, which I am studying.) There are differences in software and UI design, so the fact that I was not able to do what was expected in PS did not register as malfunction. I was having trouble satisfying the windows source and destination preconditions so that the Apply button was grayed out. Eventually it came on but it did not do what I wanted so I pursued trying to understand better the Channels panel commands. Working with a simple RGB file, I was trying to create a gray-scale layer copy of one of the RGB channels in order to Luminosity blend with the original image to darken the sky. This was new work to me, so I probably clicked some odd commands along the way. Anyway, the displayed image turned BW, and nothing I could do would make it turn back to displaying color except to close without saving and reopen the image. I repeated this quite a few times with variations, and a variety of bad behavior ensued: repeat of the persistent BW display; after I created a BW layer, its histogram showed both one channel and RGB; the same BW layer showed RGB channels in the panel; overall checkerboard display and more. Restarting AP restored expected behavior: by then I was able to create from the red channel a BW layer; Luminosity blend it with the image, which darkened; and the display remained full color. I had not tried to use Apply Image before, so the problem is more general than that one module. My system is in my signature.
  3. I've just bought and downloaded Affinity Designer for Windows. Whenever I try to run the installer I get this message: "Setup cannot continue because a previous installation requires your computer to be restarted. Please restart your computer and rerun Setup." I have now restarted my computer twice since then and I still get the message when I run Setup. Since getting this error I have also successfully installed the Public Beta of Affinity Designer, restarted, run it (got the beta ended message), then uninstalled it. But subsequently, when running the full version Setup I still get the same error message. Any help gratefully received. :(
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