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  1. Hi, I made an account specifically to request this as it's a very important feature to me, and currently the only thing tying me to Adobe. I work with 3d models and textures a lot. As such, I spend a lot of time creating and editing files in the .dds file format. Too much time to go out and externally convert the files each time I want to make a change. Photoshop doesn't have native support for this file format either but there are a couple of plugins that allow the usage of it. Namely the one from intel and two from nvidia. I know affinity photo does have photoshop plugin support but everything that I've seen points to Affinity Photo not supporting these specific plugins so I was wondering. Would it be at all possible for .dds support to be added at some point, and if not natively. Would it be possible to get any of these plugins to work. Ultimately I like the look of Affinity photo but I just cant use it without this file format being available unfortunately.
  2. Hi I am trying to buy few licenses of Designer 2. But unable to add more than one license in the cart. Earlier I have done it but now can't! Is it possible to more than one license in the cart or do I have to buy one license each time? Pls help. Thanks.
  3. This error indicates that you have been prompted to sign into the Mac App Store to confirm your purchase but your have cancelled the login prompt. Entering your login details when prompted will resolve the issue.
  4. Hi. I want to buy and use Affinity Designer(V2), but I may also want Affinity Photo and Affinity Publisher in the future. At that time, I have some questions. ① How much is the Universal License? Will price discounts be offered? (② In this week, Affinity hold the BLACK FRIDAY Sale Campaign, how long is the sale?) I apologize if this question has already been asked in the forum. Thank you.
  5. On April 24, 2023, I upgraded to v2. I had no problems downloading the installation files from the website. I decided to install Designer and Photos on my iPad a few days ago and was surprised to see that it was unavailable in my region. I'm currently in Ukraine. Is there a way to resolve this issue?
  6. Hi, i am interested in buying the new 1.7 version. As far as i understood what the forums say, i can update to 1.8, 1.9 for free but not to the 2.0. I am new, so I don't know if there are a limit of updates or there is a sequence or something. For example, if I start with the 1.9, i'll get the major release which is the 2.0 and up to 4 minor releases (2.1, 2.2, 2.3, 2.4), 5 updates in total. So my questions are: How long does a minor update take to release? Is there any limit of how many updates I can receive? What will happen until 1.9 if I start with 1.7?
  7. want to purchase the iPad version of Affinity Photo for a friend but I do not own an iPad myself. It would be a positive feature to allow existing enthusiastic users to purchase without having to download immediately to our devices. It will probably expand your business too. Win, win, win! Cheers, Scott
  8. My trial is ending soon, and a I received an email offering a special price to purchase. However when I click through to the website the prices shown are higher than what was advertised on the email. I replied to the email but have not heard from anyone. Where can I get help on this please? I'm ready to purchase at the emailed price, as it would allow me to get Affinity Photo as well as Affinity Designer, which would be so awesome for me! I would love to be contacted by support staff to rectify this... hoping there is such a thing as this seems like great software. Thanks
  9. Hello, I purchased all the Affinity programs through the Microsoft store but none of the product keys show when I log into Serif. I tried to register the programs and the system gives me an error. I wanted to register the software so I had a record of it in case my computer crashed. Could someone please update me on how to go about doing this?
  10. Hey all, After the last update of Affinity Designer and Photo on Ipad, application gave me possibilities to download free stuff like ARTISTA AFFINITY DESIGNER Brushes, Dust Brushes & Overlays and other. But when I launch the download, it's stopping after some pourcent. Is there any thing that I've missed ? (except learning english ) Cheers, Mick
  11. quick question... I purchased Publisher for my Mac off your website. Do I need to pay for it again to also use it on my iPad?
  12. Hello. My question relates to the purchased version of the program, because according to various speculations on various sites, people who have purchased the program from 1.xx will have to buy again if they want to use version 2.xx. I would like to know the answer to this, because if it is true, I would wait until version 2.xx with the purchase. Thankyou for your answer.
  13. Hello, I'm a new member and user of Affinity Photo, Designer and Publisher because I was previously using Adobe products and would like to move to Affinity. Do I still get a 50% discount after a 90-day trial?
  14. My Grandson wishes to become a graphic designer. I've decided to buy him Affinity Designer for his birthday, but don't see an option for gifting. How do I purchase Designer so it goes to his computer.
  15. Hi, Recently I purchased the Affinity Designer for 50% off. After making the payment and being charged for it, the website returned me invalid payment, and i wasn't given the key. Please advise on steps. Would really love to have Affinity Designer as a tool. Thanks.
  16. Hello at first I would like to thank you for your beautiful softwares .. May 11, 2020 .. I bought 02 product (affinity designer + photo) from my personal account created by the address X@gmail.com and on May 13th ..I paid a friend to buy the third product which is the affinity publisher from his account created by another address which is: Y@gmail.com and now I am the owner of 03 software licenses (designer + photo + publisher) by 02 accounts !!! (my account + my friend's account) .... Is it legal to have 03 software by 02 accounts ! thank you
  17. I purchased Affinity Photo about 3 months ago (I think) and I have been very happy with it. I have recently started trialing the Designer and Publisher software when the 90 day free trial was launched. However, when I open the software it now tells me I have 10 days left on my trial? Is there an issue? Secondly, like millions of people the virus situation has completely wiped out my income, and I am not eligible for any government support. So, the recent promotion by Affinity of the software at 50% of the normal price has been really attractive to me. I want to purchase it, however, I am trying to postpone my purchase towards the end of the trial because every penny counts right now. So, I was wondering if anyone on the Affinity team could let me know when this offer will end? Thank you.
  18. I Can't Purchase Affinity Designer In Checkout Page, there is no any way to finish payment (I Captured whole page screenshot) I Tried 4 accounts, and 3 browsers (2 PC & 1 Mobile) but all the same.
  19. Hi I am wondering if it is possible to purchase PDF version of the various Affinity Work Books? (I did a search here in the forum and did not find any mention of it.) I ask as it would be nice to have the pdf open on one screen while going through the material in the Affinity software on the other screen. Thank you!
  20. Preview images from Shutterstock can be included in the document. Is there a way to buy these pictures directly in Publisher?
  21. Hi, This is regarding licensing both Affinity (Designer & Photo) software for my company. I wish to know the pricing pattern involved for multiple user (Volume) Licensing. We may required not more than '3'. I were unable to find the Cost involved for Volume Licensing for Business. If its for only one user, can I go ahead and purchase the Individual License. Is there any restrictions in terms of using this individual license for business? Please kindly let me know. Thanks and Regards Jayam
  22. Hi guys Is there a difference between those two kind of purchases? Do they technically differ? If I purchase from App Store, how to get the "BONUS - RetroSupply Co. Font Collection"? Thanks for help! CU and I am really keen on Publisher (Y), Roland
  23. Hi, I had a Mac and it was stolen in 2017. I had Affinity photo there and wanted to know if there is any possibility to transfer the license to my Windows PC ? Thanks, Rahul Kumar
  24. Hi there, I placed an order on November 27th for both the Affinity Photo Workbook and the Affinity Designer Workbook. At the time of ordering it stated that the the Designer Workbook was In Stock, but that Photo Workbook was Out of Stock and I would have to wait until December 21st for it to be dispatched. Yesterday I received the Photo Workbook, which completely surprised me, but I haven't received the Designer Workbook!?! I just wanted to check whether the Designer book had been sent or not and isn't lost in some postal limbo. Thank you for your time, Jonathan
  25. Hello, I am not so happy, bought Affinity Photo a week ago for 54.99 Euro and now it's way cheaper? Can you help me with that? Regards.
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