Jump to content
You must now use your email address to sign in [click for more info] ×

Search the Community

Showing results for tags 'problem'.

  • Search By Tags

    Type tags separated by commas.
  • Search By Author

Content Type


Forums

  • Affinity Support
    • News and Information
    • Frequently Asked Questions
    • Affinity Support & Questions
    • Feedback & Suggestions
  • Learn and Share
    • Tutorials (Serif and Customer Created Tutorials)
    • Share your work
    • Resources
  • Bug Reporting
    • V2 Bugs found on macOS
    • V2 Bugs found on Windows
    • V2 Bugs found on iPad
    • Reports of Bugs in Affinity Version 1 applications
  • Beta Software Forums
    • 2.4 New Features and Improvements
    • Other New Bugs and Issues in the Betas
    • Beta Software Program Members Area
    • [ARCHIVE] Reports from earlier Affinity betas

Find results in...

Find results that contain...


Date Created

  • Start

    End


Last Updated

  • Start

    End


Filter by number of...

Joined

  • Start

    End


Group


Website URL


Location


Interests


Member Title

  1. Info: Camera: Canon EOS R6 OS: Windows 11 PRO CPU: AMD Ryzen 7 7700 VGA: ATI RX 6600XT RAM: 32GB HW acceleration: on (disabling has no effect on the bug) How to get the bug: - develop RAW - adjustment -> Curves - move the bottom left point up The procedure and result can be seen in the attachment. It also shows up in the latest public beta (2.3.1.2217) Maybe related to: CurvesProblem.zip
  2. Good morning everyone, I have noticed a big problem that I do not know how to solve with affinity publisher. For some projects, I am using quite common FONT families like OPEN SANS. and the whole family so with text part bold, light, italic... the problem is when I export to pdf half of those texts are transformed into REGULAR. Does this only happen to me? What can I do? on the screen an example
  3. Hi, I am having a strange problem on Publisher. I created a stroke on text converted to curves, but when I try to export it to any vector format some strokes are missing. Nothing I tried work! Additionally I can't expand the stroke in Publisher, because that option is missing! Of course I can open the page in designer, but I have 50+ pages and "Edit with Designer" opens only one page, so that is not a viable option! Because of that I missed my deadline ... 😞 But it will be helpful if I understand what is the problem. I am attaching a test file to see what I mean - just try to export it as any vector format. Also why is "Expand stroke" missing in Publisher and why "Edit with Designer" opens only the last page. I am using version 2.1.1 of Publisher and Designer on Macbook air M1. Thanks! Bad_stroke.afpub
  4. Hi, I wonder if you can help with an Affinity Photo v2 issue I am having... I am using Affinity Photo v2.1.0 I have been trying to amend a brush, then save it as a Duplicate, which I have done in v1 many times. But v2.1.0 won't duplicate the brushes that I create, so I can't save the new versions of the brushes. I am in an unsaved, new document. I am in the Edit Brush dialog box. I can duplicate a brush if I am not in the Edit Brush dialog box, but then I can't make the changes I want to make to the brush. I attach the documents, also the screengrabs. i can reproduce it as it happens every time I make changes to a brush and try to save it as a Duplicate. i am using Windows 11. I am just using a mouse, no tablet. What I do when it happens... I select the brush in the Brushes panel Right-click the one I want Click Edit Brush The Edit Brush dialog box is displayed Then I make the changes to the brush, add a bitmap, edit the bitmap, turn off Sync Spacing and Sync Size, then when I try to Duplicate it, I find that it does not duplicate the brush and I have lost all the changes because I cannot save them. Hope this helps. Thanks. Del Affinity Photo Duplicating Brush Problem 02.afphoto Affinity Photo Duplicating Brush Problem.afphoto
  5. A number of users have had the same problem I had with Pixel Persona when seeking to export multiple artboards at once. Each exported image was slightly out of line leaving a small gap on one or two sides of the image that had not been there previously. When zooming in within Pixel Persona, it became clear that the frame of each artboard/slice was slightly out of line with each artboard and could not be repositioned correctly since the frame jumps to the next pixel when it is moved within Pixel Persona. It's as if the artboard's frame had shifted to the nearest pixel. I came across a temporary solution: To align each artboard with one another so they are touching before converting the artboards to slices. However, this is not ideal for every project. Please ensure that the exact artboard area is converted into a slice irrespective of its position on the main document. Thanks! Asa.
  6. Hi Affnity, Hi Forumers! I (ab)use Affinity Photo to edit my astrophoto, I find Affinity Photo a great piece of software! However I'm facing a problem that I can't solve: the tiff files out of AP don't work in any star stacking software. I tested Sequator, Starry landscaper, Deep sky star stacker, Iris and Siril. All report the message "unable to read files". Strange, because with jpgs everything flows. I wrote some line to the developers and that is the answer I had: "TIFF is not fully standardized. Although they are called TIFF, some formats or fields may be incompatible. Sequator uses the most popular TIFF library, but there may be still some proprietary fields the library can not recognize." Any hint, idea, suggestion you could provide? Thanks a lot for your help! G:
  7. I have some screenshots about the problem. If you look at the stroke (2px) you will see a difference on the SVG (White BG). Has anyone had this issue ? Im on MacOS Ventura. Thank you!
  8. Hey, If i want download Affinity it said to me Certification from dev cant verify bla bla bla
  9. Hello, I create a collection of vector picture that I would like to post in EPS, so that the images can be used under illustrator 10. The problem is that all my elements (texts, curves) having been deformed or with effects are not taken into consideration or badly. I put in attachments before after of an image and the export settings made. Do you know how to solve the problem ? Thanks
  10. Today I was really exited about Affinity Version 2, so I have bought the new full suite (3 software for Mac and 3 software for iPad Pro). Using affinity publisher version 2, I tried to open the file I created with affinity publisher version 1 and... an horrible surprise: I opened the file, scrolled same pages, and after 10-20 seconds the app freezes completely. I tried to force the app to quit, I tried a few more times to reopen the file, but affinity publisher version 2 always freezes.. I tried to restart my Mac, I tried to go to affinity publisher > preferences and strongly increase the memory the app can use on my Mac (closing every other app in background), but unfortunately publisher V2 keeps freezing after few seconds. So, I tried to reopen the document and, without scrolling any pages (in order to avoid that the app immediately freeze), I immediately tried to run a preflight check of the document.. the app freezes almost immediately without completing the preflight check. Please, can I send my file to affinity staff, in order to help me? In the meanwhile I can use affinity publisher version 1, but this is a temporary solution (since publisher 1 won't receive further updates in the future, and I don't like the idea of working with a software that will be outdated in te future), so it's crucial for me to understand the situation: - if it's a stability bug, there is no problem: I can wait for stability improvements (in the meantime I can keep using publisher v1) - if it's an hardware problem (see below the Mac I'm using) or a MacOS problem (see below the Mac I'm using), there is no problem: if with a newer and more powerful Mac the file works perfectly with affinity publisher version 2 (so that the problem is my Mac), I can wait for MacOS updates and in the following year I'm planning to buy a new Mac; - but.. it's crucial to me to understand if affinity publisher v2 no longer supports files like mine (file created with publisher V1, that works with publisher V1, but not with publisher V2), so that I should look for another type of software (I won't ask for a refund of the purchase, since I'll keep using affinity suite for other lighter purposes, but I really need to know if this is only a bug or I'm asking too much to this software) I hope somebody can help me (if I need to buy some sort of technical support, I don't mind, I just want to understand the situation and I hope to solve the problem, since I really LOVED affinity publisher V1). Thank you very much Andrea Hardware: - mackbook pro 13 inch, 2017 - intel core i7, - Intel Iris Plus Graphics 650 1536 MB - RAM 16 GB 2133 MHz LPDDR3 - 1TB OS: - Mac OS Ventura 13.0 Software: - Affinity Publisher 2.0.0 (I've bought the new software today) What happens when affinity publisher v2 freezes: - see the attached screenshot System monitor when affinity publisher v2 freezes: - CPU skyrockets and then system monitor tells me that affinity publisher version 2 is unresponsive: see the second attached screenshot Another attempt with Publisher for iPad I tried to open that file with affinity publisher for iPad, since my iPad is newer and more powerful than my Mac (I have an iPad Pro 12.9", 2021, M1, 2TB, iPadOS16). When I tried to open the file with affinity publisher for iPad I see a really strange massage: a popup tells me that affinity Publisher for iPad cannot open the file since it "includes functions of a newer version of affinity publisher"... but that file was created with affinity publisher version 1!). See the third attached screenshot.
  11. When taking pictures in IR, if the photographer doesn't set the white balance in camera and intends to change it via Affinity Photo 2, they come across the issue where the white balance tool in the Develop Persona of Affinity Photo 2 does not have enough range to correct colour casts on the whites in an image. (even when using the picker tool, which extends it slightly) I've attached an example shot I took with an 'ultrablue' filter, the second image corrected using another software, and the first using Affinity Photo 2. There is also the original .RAF raw. The 'correct' white balance that I'm looking for is one where the white of the walls on the parking lot buildings (and the stickers on the recycling containers on the bottom right) is as close as it can be to neutral (no tint). Using the picker tool on the white part of the wall, the tint gets pegged at 100%, meaning it does not have enough range to fully remove the colour cast. This is a huge issue, as the user cannot properly set the white balance in a lot of pictures. Moreover, even if the user does set the white balance in camera, and it is closer to the intended one but still needs adjustments, when enabling the white balance adjustment in the Develop Persona, it oftentimes gets worse due to the range being less than that of the camera's. My suggestion to this issue is: add a checkbox that would enable an extended range of values to be edited. (This would also help people who white balance old negatives.) DSCF6517.RAF
  12. Hello guys. When I use Inpainting Brush Tool it does literally nothing. Is it a bug or am I doing something wrong? I haven't changed anything in the tool's options. At least intentionally.
  13. Shot on a super sturdy tripod, Nikon Z7, VR/IBIS = OFF, Z 24-70 2.8 S @ f/8, @ 24mm. NEF (0, -2, +2 stops) directly loaded into "New HDR merge", Auto align images set to Perspective, no noise reduction, Tone Map unchecked, Auto remove ghost: tried both, no difference, this is kinda not aligned:
  14. Hi everyone! I'm having trouble quite frequently that I can't crop the canvas of my project. Here's to notice that the "show context toolbar" on the view menu is already on. And for the app itself, I did reset it. As the solution for some projects I've worked on, I decided to make a new project whereas in the previous project I moved to a new project. That's how I do crop it. But now it happens again to me. I appreciate every suggestion and advice. Thank you!
  15. I cannot login my account in your software over 3 days. What should I do? Please help. Details: Affinity Photo & Affinity Designer: Latest stable version. My operating system: Edition Windows 11 Pro Version 21H2 OS build 22000.527 Experience Windows Feature Experience Pack 1000.22000.527.0 Internet status: Very well. I bought them on your official website.
  16. Please help with the following problem. The full message I get is on the image below. I tried signing in a few times but it is always just loading and then I get this message. The same happens when I click on register.
  17. First of all, I purchased Affinity Photo and Affinity Designer from Microsoft Store, because at the time of purchase I thought that the website and the microsoft store versions are the same, with some exceptions regarding how the software is being updated (for the ones purchased from the microsoft store you don't have to do anything, they update seamless in the background, but with the website versions you have to update them manually). Ok, so starting from this information, I first bought Affinity Photo a while ago. All the things seemed alright, but I noticed that the thumbnails of affinity photo's files do not contain the icon of affinity photo, so it was a bit hard to distinguish the affinity files from the actual exported files, because they looked the same. I had to turn on file extension to know which is which. I thought it was by design and moved on with my work. After some time I decided to try Affinity Designer. So I went to their website and downloaded the free trial of the software. But this time, when I saved some illustrations as .afdesign I noticed that the thumbnails of the files had an extra icon showing the logo of Affinity Designer. This was something very useful as I can distinguish the .afdesigner files from the exported files. So I decided to also buy Affinity Designer, and I really wanted to buy it from the website so that I can have the program's icon on thumbnails but I already had Affinity Photo purchased from microsoft store. It will be weird to download one from store and the other from website. So please, can someone tell me and others who may come across this topic, why the Microsoft Store versions of Affinity software don't have their icons on the thumbnails?? I also attached two photos of what I'm trying to say. The thumbnail with the Affinity Designer logo appears only on the website version of the product. The thumbnail without the Affinity Designer logo results from the Microsoft Store version of the product.
  18. I loaded a pdf and try to improve the content for better readability. The text of the first FrameText field wraps perfectly around the image, no such wrapping in any other FrameText field. Also not of new ones generated. FYC: Because it's loaded from an existing pdf, there is of course no Master Page Where is that checker hidden I can't find to enable text wrapping? Please find the .afpub also attached, please: for your eyes only, not public. Vorhalt von Heinrich Wohlmeyer an die Bundesregierung 34p.afpub
  19. Hi everyone. For some reason, moving even a single artboard around with a couple of shapes and text layers in it is pretty slow and lags a lot. My system specs are the following: Intel Core i9-9900K, AMD RX 580 8GB, 32GB RAM, NVMe SSD 512GB, running macOS Catalina 10.15.7 and Affinity 1.10.1. Metal acceleration is fully supported and I’m getting good numbers in all kind of benchmarks and other apps, but artboards in Affinity Designer seem to be very slow for me. Tried all settings, Metal, OpenGL, OpenGL (Basic). Metal seems to be the fastest out of all (as it should be I suppose), but still not acceptably fast. It feels like 5-10 fps which is strange to me. Situation shown on video became even worse when moving group of artboards. I should mention that any other actions I do in Affinity Designer are remarkably fast and smooth (after many years of using Adobe apps). Color corrections, transforms, vector tools all of these are just flying. But artboards... Here’s a quick screen recording I made. You can also see detailed CPU and GPU load during performing this operation. I’m also attaching project file. Appreciate your thoughts and opinions. Artboards.mov Performance Analysis.afdesign
  20. Please I am from an Arab country most of my work is based on Arabic Fonts (Right to Left fonts) so I find a difficulty in Affinity Designer because it doesn't support tight to left fonts. I have to right it in Adobe illustrator export it as a png then import to to my Affinity Designer project as a png image. You see how it is difficult! My request is that you can fix that problem and support Arabic fonts or right to left fonts. Thank you in advance.
  21. Since two weeks, I was searching for many hours, why my Affinity Photo showed only the splash screen and then an empty, frozen window consuming all CPU power on one core. I checked .NET, changed my graphic card, set the color managment to default, disable OpenCL usage, did a Windows repair run, installed Affinity Photo from 1.8.5 to 1.10.1, renamed a Capture One DLL, removed unnecessary fonts, deleted the settings in the AppData/roaming directory and .... nothing solved the startup problem. When sorting the installed software on my Windows 10 system by time, I saw, that I have updated the software for my Huion Graphic tablet about two weeks ago, which I am using sucessfully with my Capture One 20. After deinstalling the software, Affinity Photo starts now normally again 😄 I hope, this will help and save time for other Affinity Photo users !!!! Regards, Erik
  22. The App develops my photo without warning and without me touching anything. The issue occurs in the middle of edits and the screen blinks and develops my photo prematurely when I'm not touching anything on the screen. Device: iPad Pro 2018 12.9 inch 1TB File: Fujifilm X-Pro 1 RAW file .RAF Video: https://youtu.be/OlfIgFUOSTc It's not a great video as I haven't used Affinity Photo in many months because of this problem, but the issue happens consistently, ie. every single time I edit a RAW file. To just watch the issue, please watch: 2:52 and 12:16.
  23. So I am working in composing a photo with more than 30 layers, and I need MORE! My dedicated GPU memory usage sky rockets in matter of minutes after I start working on this photo and AP crashes. Does anyone have a solution how to minimize my GPU usage? I have: Radeon RX580 with 8GB AMD Ryzen 5 3600 6-Core Processor with 3.59 GHz 16GB RAM Thanks.
  24. Hello everyone, I have a serious problem with brushes: they are constantly shaking. I'm sure is not a problem of my pen or tablet, because is completely fine on other programs! What can I do?
×
×
  • Create New...

Important Information

Terms of Use | Privacy Policy | Guidelines | We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.