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  1. Hi, what to do if a file is not getting open? Several files, from 1,7 MB to 11 MB are kept in "Document is loading" state and nothing happens. I can not open them in Designer or Publisher, not in Beta or regular, also when transferred to an iPad, nothing happens. Please help. It is very frustrating.
  2. I have already installed V2 Photo in PC, but in Adobe Bridge I can see only V1. I do not know how to get V2 in this menu. I´d like to set V2 Photo as Default. When I search in Prefences/Setting with CTRL+K , I don´t see in "File types associations" extension .afphoto in the content. Can anyone help me?
  3. So I had this logo and business card redesign that I was working on and I was pretty much done except for some minor touch ups, and I go to my iPad today to find that I can’t open the file anymore. All it says now it “loading failed, Unable to load document”. Now this was a big file as it was an extensive redesign with many options and a lot of work has gone into this file. And now I can’t open it. Is there like a way to fix this? It’s not in my files app so there is no way of me getting the file through there, if I press save the app freezes and then crashed, and duplicate does nothing. Like I said already a lot of work when into this file, so would it be possible for me to open it again?
  4. How do I open new image files and have them go into a new layer? So far the only way I can get a new image into a layer is to open it, it opens in a new 'project(?)', a completely separate window. Then I select the image, copy, then go back to the project I'm working on and paste it into a layer. There has to be a direct way to just point to a file and have it open in the selected layer.
  5. Please help. Why does Affinity Designer 2 sometimes decide it just doesn't want to open a file? I have lost access to 2 files now, they just sit on my desktop. The program tries to open the file but it just sits there saying "Loading 1 Document" forever. I have to force quit the program. It will just never open certain files. It's terrifying for a designer, knowing sometimes your files are just rendered useless. There seems to be no customer support except on Facebook messenger...
  6. Why does Affinity Designer 2 sometimes decide it just doesn't want to open a file? I have lost access to 2 files now, they just sit on my desktop. The program tries to open the file but it just sits there saying "Loading 1 Document" forever. I have to force quit the program. It will just never open certain files. This seems to happen to any files roughly over 200KB.
  7. Hi, just did a test with Designer 2.0.4 and noticed it couldn't import my DXF properly. So I did this simple test with Autocad and you can see that the dotted and dashed linestyles are not correctly imported. This is without applying any scaling to the geometry. I do notice there is an attempt to get the dashing, but it's wrong. 2023-02-23 08-41-05.mp4 Here's the test file: test.dxf The reason I did this test was because Designer completely froze when importing a fairly light file that I exported from Rhino (as opposed to the Autocad file above). Both placing the file and opening the file in/ with Designer led to large performance issues, that I wouldn't see otherwise. 2023-02-23 08-28-47.mp4 It is using a dotted line style and when I import that as a PDF, I get circles, instead of continuous dotted lines. But, if dxf cannot do the trick, I have no idea how to best import this file. Test-export_2.dxf
  8. Hi guys, today I've worked on a new Designer file (file created today, 1 artboard, 2 linked images, some icons etc.). After exporting the file to a PDF I've quit the application. 2 hours later I tried to open the file again, but unfortunately Designer crashed immediately. I've tried it several times, no success (immediate crash when opening the file, not even a flicker of a preview). I've tried to open the file in Photo, but it also crashes. I *could* open the file in Publisher and it looks ok (although it complains that I have to convert artboards into pages, of course). Unfortunately I could not fix the file by saving it again from Publisher and trying to reopen it with Designer (still crashes). Any help in fixing the file would be greatly appreciated! If you are interested in the file (~15MB), I can send it to you. Also if you need more information, I'll gladly help. Thanks and all the best, Ole Ah before I forget: Designer/Photo/Publisher 2.0.3, Mac OS X 12.6.2, Macbook Pro 15" Retina 2015
  9. Please let me resize the open PDF dialog in Publisher. I have just opened a scanned document, which I ran through text recognition in Acrobat Pro. Now I have editable textboxes that contain a jumble of text styles and fonts. As you can see, the list is quite long and I can only work on 4 at a time now. If this dialog were resizeable, I would be able to go through more efficiently. I would also be able to compare and look up the fonts in the document if they were presented in-full.
  10. There are a few threads about kind of similar issues but not exactly like this so i start a new topic, hope that’s ok. I switched from iMac to iPad Pro 12.9”. I store and sort my raw files in Apple Photos and iCloud and I use Affinity Photo For iPad for editing. I want to be able to select an image in Apple Photos and from there open it in Affinity. I found several helpful ways to creating a shortcut here in the forum. The problem is that it’s not working for me. When I click on “Affinity” (which is the name I gave the shortcut) nothing happens. But, and this is where it gets interesting, one single image in my Apple library opens in Affinity as it should. The image that works is originally a raw file from Apple Photos that I opened in Affinity, edited, saved as a JPEG in the iPad Files folder and then saved it back to Apple Photos. That’s the only one that will open when I use the shortcuts. The other JPEGs, PNGs and raw files won’t open. i attached photos of my shortcut settings and the Affinity shortcut in the share sheet. Anyone knows what might be the problem?
  11. I've been busting my head for the better part of this week and I can't figure out how to make an open ended path from a curve. I wanted to delete one path but all it does is create extra nodes on the path and I can't see any other way around this. Am I missing something ? EDIT: Found it. It was break curve. This needs some overhauling as neither the icon, nor the wording is very inspired.
  12. Hello moderators, I was working on an Affinity Publisher project and all of a sudden the file is corrupted.. I deleted some texts in that file and wanted to save the altered file. But then there was a warning that the file couldn't be found and it is broken now... After restarting the computer, I can't open the file at all. It says it's corrupt all the time. I read in the forum that it might be possible for you to recover files - it would be amazing of you could try it. The file however is private - would you be able to provide a dropbox link where I can upload it privately? Thank you so much for your time. Best Kathy PS: I found these questions in a different post and wanted to give you the details: 1. Which Operating System are you using? Windows 10 2. Which version of Affinity did the file last get saved in? 1.10.4.1198 3. What drive type was the file last saved to (select more than one if needed)? Local disk 4. Any other information you think would help us try to find the problem? There sadly is no backup..
  13. When in affinity photo, and I need to find a file, and I have many files, I goto the folder I think the file will be in, and as I select a pdf or jpg file, even a png or ai file, i can see a file preview in my window, but if I select a native .afdesign file, there is no preview....this doesn't sound right. Is this an oversight or a bug or is there a setting to turn this on? right now I have to open each file to check, this is time consuming...many files... windows 10 thanks! Rob
  14. Hi guys, I found out, that this program - https://www.photopea.com/ - can open photoshop files much better and maybe even perfect, than Affinity Designer. I am little bit disappointed. Just saying. Otherwise I am currently missing just few features from Photoshop (e.g. importing video / gif files). Great software. Thank you.
  15. I have a publisher file. When I try to open it in Publisher, it thinks about it for a while and then crashes to desktop ("unexpectedly quit"). The only way to get it to open without crashing is by opening it in Photo (works fine) and then transferring to Publisher while open ("Edit In Publisher…"). When I do get it to open in Publisher, it has sometimes lost some small piece of data since I saved it (e.g. a small parameter like word-wrap distance, or the size of a rescaled embedded document). problematic file.zip
  16. Hi, I'm working on Windows10 Pro and I simply cannot open any image file in Affinity Photo (current version, German). Nothing happens but the cooler gets louder sometimes. This happens since, I think, version 1.6x. All former versions worked well... very strange... any idea? Thank you!! Joerg
  17. How can I get the blue line as the outline of the type, that it surrounds the D, K, N and Y separately
  18. Hello @all, i have the same issues now as this thread! Can´t open any files in Affinity Photo (PC) since the latest update. After a while, the program is crashing...
  19. Are you using the latest release version? Yes Can you reproduce it? Unfortunately yes, it happens every time I try to open some of my affinity designer files. Does it happen for a new document? If not do you have a document you can share that shows the problem? Prefer not to share publically, because it is a client file. If you cannot provide a sample document then please give an accurate description of the problem for example it should include most of the following: What is your operating system and version? Windows 10 What happened for you (and what you expected to happen) Designer shuts down. It does not matter whether I double click the file, or open it with an already started designer. Provide a recipe for creating the problem (step-by-step what you did). Open File > Crash/Total shut down Screenshots (very handy) or a screen capture/video. N/A Any unusual hardware (like tablets or external monitors or drives that may affect things) or relevant other applications like font managers or display managers. N/A Did this same thing used to work and if so have you changed anything recently? N/A
  20. Hello, My files are located on a QNAP NAS. When I chose „open from cloud“ or „import from cloud“, I get an transparent document (see attached file). Any other files, even the .CR3s form My EOS R, open or import correctly an can be edited. When I first copy the R5 files from the NAS to a folder on my iPad, they open correctly and can be edited. Best regards, BigVood
  21. In the past two weeks, Designer (in Windows 10 w/latest updates) has started closing the program right after I click on any file in the "Open" dialog box. After that, I cannot restart Designer by clicking the desktop icon. I have to use right-click and choose Open. It seems to happen randomly as I never know if whichever file I click on will actually open, but the same file opens with no problem later. Do I need to reinstall?
  22. I'm still a beginner, learning AD on Udemy. I contacted the tutor, who has decades of experience. It seemed natural I was doing something very wrong. But according to him it's a bug, and he directed me to this forum. I will paste the same message below. "I had a template made to use for sharing my work on pinterest. This template was also created with AD and has two layers. When I create a custom document with the correct dimensions, my next step is to "Place" the template on the custom document. But this makes the separate layers inaccessible for editing. It's treated as one solid layer, even though the file format is AD's own. (In case it matters, I keep a copy of the template on the desktop for regular use, without changing the file format. This is what I use in the described scenario.) Only if I "Open" the template am I able to edit the layers as needed. But in that case, instead of opening in my custom document, a new tab opens automatically, with the template in it, and the document's dimensions are wrong. " I would really appreciate some guidance. It's entirely possible that I missed something in my course. I'm mostly skimming through it because none of my projects involve drawing. I use bought graphics, which makes the course in question overkill. I'm mostly using it to gain familiarity with the software. It's really difficult to find information for using AD on the type of projects I do. Thanks in advance.
  23. Hello everyone! currently running the 1.8.6 and I have a problem. After updating to iOS 14.0.1, I can’t open any raw document, nor duplicate them. The app work with jpegs
  24. Affinity Designer documents open in Affinity Photo, not in Designer, when opened from the Files app on my iPad. I am using iPad Pro, 12.9-inch, 3rd generation, iPadOS version 13.6.1. Can I correct this?
  25. Good evening, I have been trying to use Affinity Photo but it's not opening. I delete it and install it again, but the problem remains. I also have Affinity Designer and Publisher, but this ones are working fine. Actually if I open the file from Affinity Publisher and from there I go to Affinity Photo, then I can use it, but this is not how it's suppose to work, isn't it?. This is really urgent, please reply as soon as possible. Technical details: MacBook Air 11inch mid 2012; Mac OS Mojave 10.14.6; Affinity Photo 1.8.3
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