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On Saturday My cat stepped on my backup power supply and turned it off along with my computer and peripherals. At the time I had a document open in Affinity Publisher; I had just saved some changes to the file when this incident occurred. When I re-launched Affinity I got an error message stating that my settings might be incorrect. I'm paraphrasing; I wish I had taken a screen shot but anyway after clearing the error message Publisher opened successfully. I navigated to File>Open recent and discovered that the list was cleared. No problem, I thought. I double-clicked the file expecting it to open just fine, but got this message: "The file type is not supported." I made a copy of the file and changed the file extension to .idml, and when I attempted to open THAT one, the message said the file is corrupted. I didn't see a temporary file stored in the same location with the original (as is the case for many other applications), so I started digging into the User and Program Data folders. There are definitely some files in both those folders with that date's timestamp, but I'm not a programmer so I stopped right there and decided to contact you folks. The file is only one page but it's a file I use every single day. If I could at least get the raw text I think I can recreate it, but I sure would like to NOT have to do that. I opened a few other .afpub files at random and they all opened fine; I'm sure this is isolated to the document which was open at the time I lost power. What seems weird to me is that the file had recently been saved without incident; I didn't lose any work in the file. And is there a setting somewhere to turn on auto-backups? I looked around but didn't find anything. Can you help? Thank you. Gretchen Zeigler Melbourne, Florida USA Grocery List CURRENT.afpub

EDIT: Nevermind, turns out my thumb drive was corrupting all my files. Hello, I created several files earlier today on Affinity Designer. I tried to reopen one of them a few hours later, and I keep getting the error "The file type is not supported" (see attached pic). What could be causing this? I was literally accessing it a few hours ago with no issues. I am using Windows 10 Updated Designer to the most current version (1.8.4) hoping it would help (it didn't) Restarted computer Held down CTRL while opening to reset defaults I just created a new document and saved it to test if I could open new files. It opened successfully. So I don't know what happened or how to fix this. I really need these files for work. Thank you!

Hello Busy on a trial of you designer software and tried to open an .eps (previously edited in CS5 and CS6). Keep getting an error message "file type not supported". Is there something I am missing? Your website says designer can do this. Regards