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Found 15 results

  1. Hello, Just wanted to report the following bug: Sometimes when I try to copy something the progam hangs and stay in Not Responding state. The last time it happened was copying while selecting two objects from the layers panel. While this last time it eventually got unstuck, it took around a minute or two to do so. This problem is not EVERY time I try to copy/paste something but sometimes, frequent enough to be annoying and sometimes I just have to force quit it (thankfully haven't lost my progress, it always seems to be able to recover which is good). I took screenshots to illustrate the problem, you can see the tools being stretched (I use them non-docked) while this is happening.
  2. I think maybe someone should look at my very large document. I have noticed, since the final version of AFPUB (and not before), that there is a huge delay in opening the document and getting it ready to actually edit. First there is just the loading percentage - that takes about 2-3 minutes or so. Then, if I try to open the Resource Manager right after the document is loaded, there is a 45 second delay while that populates with items. Then comes the silent delay. That goes through some 4-5 minutes or so of who knows? I can try to "do" something like show the text flow. That shows up about 2 minutes later, then I click a text box and nothing - it doesn't get selected. Waiting another 3-4 minutes, finally that text box gets highlighted. Similar delays happen when trying to select other objects to edit. All the while, I'm watching the "Force Quit" list and the Activity Monitor list and AFPUB goes into and out of "Not Responding" status about 2 times during the l-o-n-g wait and also showing %CPU upwards of 450 and back down to nominal 20-60%. It's AFPUB 1.7.1, OS X 10.13.6. computer memory 48GB, AFPUB using 23.74GB or so, plenty of local disk space 570GB available out of 1TB. This problem is repeatable, just have to close the document and open it again to see the delays. Eventually, some 5 or so minutes later - AFPUB finally gives me control. But the "not responding" status is worrisome and may indicate something that's not quite right. Let me know if I should upload the file - I think you may find some interesting "stuff" going on in the background. Thanks!
  3. Hey there, I've just downloaded the new version of Affinity Publisher. So it would be version 1.7.1. I did not have access to beta prior. This is my first experience with the software. Since I opened it up, I've been having crash issues. Can barely get through adding images to one page and the spinning/not responding starts. Sometimes if I wait a while it works it's way out of it and sometimes not. I've been working for over an hour and have only gotten through page 3 of my document. I've been searching for solutions. Here's what I've tried so far. 1. Downloaded High-Logic and uninstalled a few hundred fonts that I wasn't using. 2. Checked the appdata folder for crash reports. Those folders are all empty 3. Held down the CTRL key when I started up Publisher and checked all boxes/ set it all back to defaults. The issue persists. As I've been typing this message, Publisher finally came out of it's spin, but I'm not going to get very far at this pace. Also, for some possibly further useful information, I had this problem sporadically with Designer and since that latest update, all those issues seem to have disappeared. I'm not sure if this is something going on with my PC or ? But I did see a forum thread somewhere that suggested this is not normal for Publisher and it should not be running this way. Any ideas or treasure trails you all can send me down to try and get this handled would be most appreciated. I was so excited to use this program and cut my time in half or more, but so far it's taking me more than twice as long to get anything done. Help?
  4. Hi, Every time i try to write or use the brush tool with my graphics tablet, Affinity Designer crashes. Help? System: Windows 10 64bit Core i5 4690k 16GB RAM Radeon RX 580 Wacom Intuos (latest driver, 6.3.34-3) Please see attached video, first crash is very soon, second after 3 words or so: (edit: sry if i posted on wrong forum, i posted on windows bugs now, first time here, not sure where should i post) 2019-05-27 21-04-32.mp4
  5. Allright, the first thing I want to say is that I love Affinity photo. It’s range of functions is extraordinary, the interface is pleasing and the results I get are fantastic. The only complaint I had was that after a certain amount of use it began to become increasingly sluggish and performance fell off quite dramatically. I could see it was really struggling with frequent “not responding” messages , whiting out screens et cetera. Although I trawled the Internet to find a solution to this very irritating problem, nothing was convincing and the Affimity team did not seem to be taking it very seriously. I think I have finally found a solution. First of all, for all of you who are not technical geeks (like me), you should know that AP uses a lot of VRAM, the memory which is found on your graphics card. If this memory is insufficient, performance will inevitably become poor. My computer set up consists of an Intel i5 4 cores with an Nvidia GEFORCE with 3 GB of VRAM. I started to monitor what was using the VRAM. First of all, I was shocked to find that Firefox with 10 tabs open had increased VRAM usage to 70% with no other application open at all. On my computer, the base VRAM with no programs open is 19%. This means that Firefox was using something like half of all available VRAM all on its own! When I completely shut down Firefox, my VRAM use fell back to 19%. The first thing I did therefore was to jettison Firefox which is clearly a gluttonous monster when it comes to VRAM. Other browsers are much better. Edge is now my preferred choice, taking up VRAM usage by only 5% with numerous tabs open. But Chrome is also good. So, if you have Firefox installed and are having performance issues with AP you may have to look no further. My advice is to change your browser and preferably to shut your browser down completely when using AP. I also checked on how much VRAM AP uses. When I open AP, VRAM usage moves up to 23% from a base figure of 19%. If I open five photos this figure increases to 47% with no other programs operating. This is already quite a lot, and it is easy to imagine why problems arise if you have Firefox working in the background. What seems strange however is that when you shut down the photos, although VRAM use falls it does not go back to the original figure, seemingly holding on to memory it does not need. Why this occurs I have no idea. Perhaps AP engineers can offer an explanation. So the second thing I did was to experiment with using the WARP “preference” which can be found in the preferences tab within Edit. This is an alternative to relying on your own graphics card. Using WARP with no other programs open, AP with five photos open uses only 31% of VRAM, a much more reasonable number. I have found absolutely no difference in performance (speed etc.) when using WARP. AP behaves as it should. To summarise, if you are having performance issues, I recommend that imperatively you change your browser from Firefox if you use it and/or shut down your browser when using AP. Secondly, turn on the WARP preference. Also, limit the number of photos you have open at any one time to a maximum of around 5. Regularly save your photos and exit from them. I hope that the above is of some use to fellow sufferers.
  6. Hey everybody and Affinity team! Recently I've got an issue, actually all the time during the past 3 months with text editing in affinity designer. Usually, I would edit one part of the text and to keep the style I just copy/paste text selected layer, and then write another text to keep work in same style. However I faced an issue that when I copy/paste edited text the application just freeze and not responding, I have to relaunch it all over again. Another thing would be nice to have an autosave feature, or if there is maybe can somebody tell me how to switch it on? Hope this little problem would be fixed in future updates PR.
  7. Hello, I'm experiencing really annoying problem with Affinity Designer and Affinity Photo. Everytime when I start Affinity programs, open blank document and start working. After about 5 sec i have a lag (application not responding about 10-15 sec) and then everything works fine. It's happening just after only first time I create new document or I open the existing one after start Affinity programs. When I create next document or open next one, it's ok. It's not something new, I have this problem from Beta, now I'm just decided to resolve it. I also tried reinstall Affinity, but nothing has changed. This problem persist on all my two computers where I've instalation of Affinity Designer. I don't think it's caused by slow computer. I've got quad-core Intel Core i5, 3.4 Ghz, 8 GB RAM, Intel SSD and NVIDIA GTX 750 1GB. I use the latest version Affinity Designer and Affinity Photo (1.6.4.104). I'm using Windows 10 Pro 64-bit, build 1709. Thank you for any kind of help. If you will need any aditional information, just ask for it. Marek.
  8. evtonic3

    Slow on my Mac

    Not sure whats happening, but it happens from time to time when I work on really deep files with full res images and many layers along with it but I’m getting really poor performance. Is this normal memory usage? I have projects due and the spinning ball of death is gonna get me fired. (not really, but am concerned with this)
  9. AF keeps freezing during any operation and flags up 'AF not responding' even when its the only program open, any advice ? i'm using the same PC i've always used AF on but its gradually becoming more frequent 4-5 times with 30mins use. When it was first installed, all was fine. No new programs installed on my pc only he usual windows upgrades !
  10. Hi, TL:DR Set Fill / Paint / font colour change crashes the program when applied to a block image e.g. not a font. Attempts to paint the entire A4 page but takes 15 minutes perhaps more. Why does it take so long to paint a page. Why did it paint a page when it was only a small portion that was selected. Improve logic to prevent this? Hardware i5 2500K overclocked to 4.1gHz, 8GB RAM, 128GB ssd, Intel onboard Graphic 3000, 4TB ssd/plater HD, AMD 5770 1GB video card Creating another master piece and was just changing the colours of the fonts. I then clicked on a block of graphic image and clicked on that to change its colour. Once I did this the computer started to play up with the mouse becoming erratic e.g. not moving smoothly. This got worse to the point I had no response from my computer. After a minute approx I could get taskmanager to start and I could see that Affinity Photo was reporting it is "not responding" At first it was using 1% cpu and 1.5 GB of memory Being patient I waited perhaps another 5 minutes perhaps 10 and noticed that the program came back sort of. I checked taskmanager again and found that cpu use had risen to ~32% and 4.5GB of memory with 0.3% of disk activity. The entire Affinity Photo program screen had a transparent grey all over the entire screen. Normally when I see a program in this state I would conclude it had crashed. I waited some more and found the program returned to a functioning state however my entire image had be painted the font colour. At first I didn't realise it had done this but as I clicked on the image I noticed handles responded. I saved the file "which had ballooned from 2MB to 27MB" in this state and restarted the program and found the entire image was still completely painted in the font colour. I used the undo feature and managed to get the image back to where I wanted it. I then attempted to change the colour again of the block image and guess what it did exactly the same thing and "crashed" I took screen shots including the taskmanager if your interested. The saved files seemed excessively large as for an A4 size page. It is a very basic image with text a certificate of a swimming milestone for ABI swimmers. Thought I would have had this done and dusted in say an hour or so but I have spent a considerable amount of time on it due to the "crashes" and writing in this forum. Images blurred for privacy reasons.
  11. Hi Please help! I have been using affinity designer for a couple months and in the last week it has started to freeze and then say 'not responding' every 10 minutes-ish. As you can imagine quite frustrating and taking me absolutely forever to do quick tasks. I have tried uninstall and reinstall programme but no change. I saw on another forum that a corrupted font could cause this but I can't find how to find a corrupt font on windows 7. I am not very tech savvy.
  12. Hi guys, I bought Affinity Designer after testing a lot of version of Affinity Designer Beta. It worked very well, and I was very happy. But now, with the full version I have these problems: - It starts very slow. - When I am working on a project it stops and Windows 10 shows Affinity Designer is not responding before it closed. My PC approve the requirements, so, I don't understand. What I have to do? Thanks. Greetings! Iván.
  13. For some reason none of the tools are working. I cannot select any of them. Instead of selecting a specific tool it draws a blue rectangle on the page as if selecting. Can anyone help? Thank you.
  14. im using wacom intuos small pen tablet with 4gb ram on my windows 10 system. it takes too long to open Affinity Designer. and sometimes it hangs in between and not responding well. and in pixel persona, paint brush tools is not responding well. it has very jagged brush strokes. not very responsive either. im missing RGB channels window and gradient tool in pixel persona. please do something to make it more responsive and precises.
  15. ginacapo

    AP Keeps Crashing

    I'm uploading workable files and making changes on the dpi/pixels... and then the program freezes and then says not responding... I have to force quit over and over... What is the issue does anyone know?
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