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Found 9 results

  1. lokkenvekker

    New Account login

    How on earth do I log into an account nowhere I can see is there a way to create a new account, it doesn't recognise my email address. Bought it through the app store.
  2. fernandolins86

    [Designer] Website Login Pages Templates

    Hello, I made these login pages templates in my spare time. They're for Affinity Designer. Maybe it will be useful to someone. You will need the free "Chivo" font from Google Fonts to edit the file - https://fonts.google.com/specimen/Chivo Enjoy! Login Template FernandoLins.zip
  3. Hey, I've been having some problems since I bought Affinity. I bought it over the AppStore, but I never received an Email to actually make an account for the affinity store and therefore could not download it. I have been trying to find a solution, but I couldn't find one. If you could help me that would be great
  4. Hello Today I tried to use your "Forgot Password" for my account like 5 times, but I didn't get an email. I have Affinity Photo on Mac and I want to download the new resource packs for 1.6. My question is - Do they come with the Update or I have to download them. If so can you help me reset my password?
  5. I dont know where to post this as there seems to be no customer service link at the website. I own Affinity Photo, Designer, and Affinity Photo for Ipad. Today I tried to log in to my account as required to download the free UI kit being offered to users of Affinity Designer. The app tells me I've already registered my name and email address, however, I cannot log into my account at the affinity website - and I cannot even reset the password as the reset instruction email never arrives. How do I resolve this?
  6. Can I please stay logged into the forums for longer than not? Given my occasional use of this website, the "Remember me" option at login seems completely nonfunctional. Checking the cookie lifetimes I guess that only lasts a couple days. I'd rather expect this to last a year (resetting the timeout with every visit).
  7. Dear Affinity Team I have tried to re-download your products which I bought last year. I still have the PayPal receipts, the saved password and login details to your site. But somehow neither my email nor my password are recognized on any of your associated sites (seriflabs, affinity). I tried to reset my password but it would not recognize my email. I am certrain I got the correct login-details because these are auto-saved in my browser, I also remember successfull login in with those details last year. I purchased both, Affinity Photo and Affinity Designer for Windows. Could I get some assistance regarding this? Is there an issue with your account management from 2016? My name is Jessica Helsdon. I re-registered now in hopes of it being a bug but still I do not see my purchases. I canprovide the Paypal receipts. Thanks in advance.
  8. I use a password management system to login to the many sites that I access. Affinity website does not support this. Suggestion: Please create a regular login web page (ie affinity.serif.com/login) or place regular login fields on the home page so that my password manager will see them. Popup page, as Affinity has deployed, does not work and I have to enter manually which defeats the purpose of my automated password management. Thanks.
  9. Hi, everyone! Even before download the trial version, I have a question: The e-mail and login to purchase the full version must be the same I've downloaded the trial version? Shirohood
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