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Found 82 results

  1. Hi all, I have installed my own AP in the work computer, and now I need to completely uninstall (serial, preferences, etc) it from it and preventing that when another co-worker install AP doesn't use my license. I'm on Win10 How this can be done? Cheers, Juan
  2. I bought all 3 Affinity Windows products directly from you, because I didn't know there was a Windows store option. Windows store updates are so much more convenient than a) open app, b) see 'update' message, c) click link and wait for download, d) launch downloaded file, e) click 'yes, update' button, e) click 'done' button. I have a bunch of Windows store apps, and they all get updated for me without fuss (just like my two Affinity iPad apps do). PLEASE let me switch licenses without buying all 3 apps again!
  3. Dear all, since version 1.7.2.471 there is an issue with an extracted deployment msi of affinity publisher. Despite adding the Product Key and E-Mail Address in the extraction setup an successfully creation of an silent deployment package, the Software is asking for a product key after installing.
  4. This doesn’t apply to me but the question popped into my head so I thought I’d ask as the answer might be interesting. Given the following scenario: * There is an organisation – such as a small neighbourhood group – which wants to buy a copy of, for example, Publisher to use for editing their newsletter. * They only have one newsletter editor at any time – one person who uses the software at any one time – but the editing duties may pass from person to person as it often does in small groups like this when people leave the group or the duties are transferred, etc. * All of the editors will have computers that use the same OS. * The organisation does not own or control the machines the editors will use the software on. * The group probably won’t be registered as an organisation in any kind of legal way, they’re just a bunch of people who share an interest, e.g. The Ambridge Book Club, The Borsetshire Birdwatching Society, etc. Would it be possible for that group to buy one license and ‘transfer’ that single license from one machine to another as the editing position moves to different people and different machines? Or would each new editor need to purchase a new license? I understand that people have to buy a new license if they need to use a different OS, and that’s understandable, but I was wondering what would happen in cases like that which I have outlined.
  5. I purchased affinity photo on the mac app store and am wondering if I could transport it to my pc. I can't find the download when I go to my downloads and keys tab. Please help.
  6. Hi, I was testing Affinity products at work with my personal licenses. I have now purchased licenses for work hoping we will be able to replace Adobe CC in near future for more users. I have uninstalled software and installed again hoping to register software with my new work account and new codes. However, after uninstalling and installing software again, it remembers my old credentials and don't ask for new keys. I removed leftover Affinity folders from C:\Program Files and from C:\Users\username\AppData\Roaming but it didn't help. So how can I reinstall Affinity products to be prompted to enter a new license key?
  7. Hello ... I know that there are already topics to this Problem, but I would like to summarize this again, because I urgently need help. I've been using Photo and Designer for a while now - also from Beta paraell. I use the publisher since the beta phase. I have now all 3 programs on the version 1.7.1.404 (bought). Unfortunately I get when changing the Apps (as Persona) in the publisher always the message that I should buy the other programs, even if they are currently running paralell. I have already reinstalled the three apps in different orders, reset the apps with Ctrl-launch and ... and .... and ... Is there a way to completely remove all apps from the Win10 PC and start over or reset StudioLink? Here something seems to be very confused.
  8. Does a single license allow me to install on multiple PCs (e.g., desktop and Surface tablet) and/or multiple devices (e.g., PC and iPad), assuming only one device is utilizing the program at the time? Also, can the software be deactivated on one PC and activated on an upgraded PC later. Thank you!
  9. Now that Affinity Photo is in the App Store (good news!) what is the license like? Can I install it both on my iMac and my MacBook Pro for one purchase? Ian
  10. Hello All - I purchased Affinity Designer in December of 2015. I have a new Macbook and I would like to download it. I'm having an issue finding a product key (it sounds like that's what I'll need to avoid purchasing again?). I have an email with my receipt but I don't see the download when I look up my account. Any ideas on what I'm doing wrong?
  11. Could you please clarify, if there is a difference regarding the license for Macs when purchased from your shop vs. from the App Store? I'm especially (but not solely) asking with regard to the installation and use on more than one of my computers. Thanks!
  12. -Sell the rights to the electronic copy of the workbooks as a package or as a separate license with trackable id's like electronic barcode signatures or some other internet tracking signature. Other ways of making electronic copies of the workbooks only accessible to the purchaser of record: -Limit the electronic copies of the workbook to 2 x the number of personal purchases of the workbook-linked to 2 electronic licenses for each workbook purchased-verifiable by order number+ip address+username+password. -Limit the electronic copies to 1 x the number of workbooks purchased by commercial purchasers-linked to an electronic license for each workbook-verifiable by a commercial license # + documented employee credentials (verified against commercial licensees verified current employee status) + username + password. (I doubt seriously that many people would be willing to give up their usernames and passwords to third parties). -It would be impossible for a third party to be able to broadcast the ip address of the network of the original purchaser. -Only the original purchaser could submit changes to the ip address, verifiable by supplying the original ip address + some other factor like router signature/serial number or some other network signature trackable by Serif Labs when you log in. -Make the electronic copy of the workbook an online workbook whereby the purchaser of record has to log in which gives Serif Labs the opportunity to compare the ip address, username and password with the last used credentials and/or the last ip address used to access the electronic copy.
  13. Hello, Just a quick question..I purchased my copy of Affinity Designer for Windows from Affinity store in February of 2018. I'm curious how long we receive updates. Do we receive lifetime updates, specific time-frame or version? Thanks.
  14. Going to get this now but will be getting a new PC in a couple months. Will I be able to transfer the license to the new one. I assume I would be required to delete it on the old PC.
  15. Hello, Can I use Affinity Photo on my windows laptop using the same purchase as my mac-book? if so, how do I install and start using it? Thanks
  16. Hi Affinity Still love your program I have a request for a feature. Right now I can only choose in the Fontmanager if a font is a favorite or not. So I have the problem that whenever I have to be aware of license issues I either have to look up the font for the license or the way I do it right now is to just put license free once in my favorite tab. I have a number of otions that could be done to solve this. 1. Have an Icon that shows if a font is license free or not 1.1 Best would be if this is set by Affinity itself but that is probably not possible since the license is not part of the font-file itself 1.2 Let the users set the icon themselfs--> Maybe collect the information in a DB to let affinity be able to give the information in the future?? 2. Give the possibility to create your own Font category, this would have the advantedge that you could not only sort your fonts by license / no license but also sort them for different styles like modern, vintage, crazy......whatever you would like to call them. 3. Do both the icon and the license icon, since both information do not exclude themselfs The way I see it there are only different lists behind the buttons --> All, Recent ,Favorite and used. So why not give the opportunity to create more that one of your own lists keep up the good work Peet@MD
  17. Hi, I had a Mac and it was stolen in 2017. I had Affinity photo there and wanted to know if there is any possibility to transfer the license to my Windows PC ? Thanks, Rahul Kumar
  18. Hi! Can I use one Affinity Desinger license on my work machine (mac) and my personal (windows) machine too, or I'll have to buy two licenses? Photoshop has this option, you can use on two devices but not the same time. Thanks, and happy new year to the team! S.
  19. Hi Forum, I recently downloaded Affinity designer to my surface and have been so impressed I want to downloaded it to my desktop, I have navigated to the products/keys tab on my profile (affinity website), I can see my product KEY serial but the only download available to me is the free UI kit which was bundled with the offer? Can anybody tell me how I can download the program to my desktop pls, Thanks BL1mey
  20. I am running Affinity Photo 1.6.5.123 on Windows 10 Desktop. I am administrator and have no problem running the application. My partner who also uses the computer cannot access the app. The licence is confusing. Is it possible for her to access the app or is it restricted by the licence or ?? Thanks.
  21. Hi, I would like to ask if it is possible to switch the Affinity Designer Windows license to macOS, or I have to buy new one for macOS? I don't use the PC anymore only MacBook.
  22. I installed Affinity Photo on my second computer and now it doesn't start anymore. Affinity Photo doesn't even start when only one of the machines is turned on. I deleted the %APPDATA%/Affinity/Photo/ folder on both machines and it still doesn't work. I also reinstalled the program twice and it doesn't work. It just crashes without an error.
  23. I'm new on Windows. I mostly ran Linux in past. My question is how do I acquire Affinity? Windows is kind of confusing too. I understand there are two ways: Buy from Serif's site. In that case, will it be a digital download? Then how will I receive the activation key or license? And if I change or reinstall Windows, will my key still work or I have to buy another license? Buy from Microsoft store. In that case, will I have a license? Or Microsoft will remember it for me? Will Microsoft store restores the affinity apps back free of cost if I reinstall Windows or I have to buy again?
  24. How do I check a Affinity Photo license in any Windows computer?
  25. NOTE: duh...just figured it out. go to site or in my case app store and the link allows you to install without purchasing it again. TY to the Forum for your patience. Hi All, Sorry, I am sure this has been asked and answered somewhere here on the forum but I can't find it. I purchased both programs on my Imac and would like to use it also on my macbook pro. How do I get it installed on the macbook without having to purchase it again. I'm one of those who purchased it just before the discount appeared :-( but that's just spilt milk.-) I'd also like to get it on my I pad. Do I have to purchase it for IOS or is my license usable on the pad also? Thanks in advance for any answers Alpo
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