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Found 33 results

  1. Hi, Last week my hard drive failed on which my operating system was installed. I had my affinity softwares installed on secondary hard drive but as the OS hardrive failed so are the licences. Can you please help me on how can I recover the licences. I am using windows 10 and previously I was using the same OS. I bought the licences from affinity.
  2. I own two Macs. MacBook Pro and iMac. I use same Apple ID on both. CAN I USE THE SAME Product key(S) ON BOTH COMPUTERS? (I am a single user and use Affinity software for personal needs only)
  3. hello affinity team , few days ago , i purchased a copy of affinity photo 1.8.3 for window 10 os from affinity website. i install it on my computer but after installation (in whole installation process) ,there was appear no license key window. before its i was using my friend's copy with license key. but now i want to use my own copy of AP but i can't register with my license key due to absence of license key window. i think it is taking old key (license). i cannot format my windows os due to some important work. so i want to some help for manually activation with license key of software. thanks to advance.
  4. I bought Affinity Designer and Photo through the Mac App Store but I bought Publisher directly from Affinity (yes I know – what a dumb thing to do). I don't intentionally do this, I simply followed the links I found and bingo here I am with three products by the same company but they're differently licensed. I sometimes find the Designer and Photo personas don't work from Publisher, It doesn't happen often, usually just before I update to newer versions when they become available but I can't reproduce the problem consistently. I suspect it's because the MAS version's don't want to play with the directly bought ones, but I'm no software developer. I'd like to licence the three the same way if possible. If it's through the MAS or directly through Affinity that's alright (I'd be happy with the latter so nobody gets a cut) but I'd just like some continuity: There must be a way to transfer a licence from MAS to run a direct bought version? I've done it with other products that I've bought through the App Store and I'd be very happy to hear if there's a way Affinity could do the same. What do you think Affinity, Is there a path to transfer licences or can you make one like other software? Thanks in advance. Emyr
  5. I want to transfer the licences for all my Affinity products to a new PC, but I can't find an uninstall/deregister option in the software. How do I achieve this?
  6. Now that Affinity Photo is in the App Store (good news!) what is the license like? Can I install it both on my iMac and my MacBook Pro for one purchase? Ian
  7. Hello, I bought both Affinity Designer and Affinity Photo for myself. I will be working at a company for the summer and I was wondering if I can use the software for both myself and the company. The company will provide me a laptop to work on and I was wondering if I could install it on the laptop and my home PC. Only I will be using the software on every device, the company or any house relatives will have no access the software. Thanks :)
  8. Could you please clarify, if there is a difference regarding the license for Macs when purchased from your shop vs. from the App Store? I'm especially (but not solely) asking with regard to the installation and use on more than one of my computers. Thanks!
  9. Hello, i have one, specialy question. We need AP for editing price tag and other materials in our electronic store, but don't need business multiple licence, becouse i want install AP on only one PC. Can i use clasic licence for desktop or we must contact your supp for special licence? Thank you, have a nice day, CzDaV3
  10. Hello, Can I use Affinity Photo on my windows laptop using the same purchase as my mac-book? if so, how do I install and start using it? Thanks
  11. I am running Affinity Photo 1.6.5.123 on Windows 10 Desktop. I am administrator and have no problem running the application. My partner who also uses the computer cannot access the app. The licence is confusing. Is it possible for her to access the app or is it restricted by the licence or ?? Thanks.
  12. Hello! I read the license but I still got a specific question that I'm not 100% sure. I have bought Designer for personal use. I also work at a company where I got tasks where I can use Designer. My question is: Can I use my own Designer license at work where basically I do not own the computer (Windows)? It is only me who uses the computer (and the software) but it belongs to the company. My guess is no, but I need confirmation. Thank you! Levi
  13. Hi everyone, i am thinking about swiching from Adobe to Affinity, but have two questions i´d like to be answerd first (so far): -I have a Windows PC and a Windows Laptop, if i buy the programms can i donloade them on to each of them? or do i have to buy them for each of the two systems? (found only a apple version of that question, and i´m unsure about windos) - I want to make sure if i got it right: Each of the Programms is 55€ or all of them (still cheaper than adobe) sorry for misspellings or wrong wording (German here) allready thak you, Ben Han
  14. hi when I purchase for Mac OS , can I use on iPad too without purchasing iPad version of affinity ?
  15. Hello, I am fairly new to Affinity Photo ( I have always used Adobe) and have a query before buying - can I download on to my Imac, MacBook and Ipad - with one licence? thanks for your help in advance, Irene
  16. NOTE: duh...just figured it out. go to site or in my case app store and the link allows you to install without purchasing it again. TY to the Forum for your patience. Hi All, Sorry, I am sure this has been asked and answered somewhere here on the forum but I can't find it. I purchased both programs on my Imac and would like to use it also on my macbook pro. How do I get it installed on the macbook without having to purchase it again. I'm one of those who purchased it just before the discount appeared :-( but that's just spilt milk.-) I'd also like to get it on my I pad. Do I have to purchase it for IOS or is my license usable on the pad also? Thanks in advance for any answers Alpo
  17. Hi Affinity team, thank for creating these amazing products! I am completely new to the world of graphic design. Like many of us, I have a desktop a laptop and a tablet. I was wondering if I can use one licence that will be applicable for all the devices? This is all for home use. Look forward to hearing from you. Best, A
  18. Hi, I own a Mac and a PC and swap between the 2 depending on where I am and the work I'm doing (only work on one device at a time). Can I buy an Affinity Design licence that allows me to use the software on both my devices? I hope I don't have to buy 2 licences therefore costing double the money? Jon
  19. Hey! If you buy Affinity Designer from the Windows Store. Is there a way to also transfer the license to my ordinary Affinity account? So I have access to the regular download / serial as well etc? /M
  20. i mainly use my desktop pc downstairs but if i need to work in bed i use my macbook air. i want to purchase the full version but do i need to purchase both versions even though its only being used by one person (me)
  21. Hi guys. I'm using at the moment Photoshop 5 and testing Affinity 1.6 for Windows. Looks very good and seriously an alternative to Photoshop, because I hate the subscription model of Adobe. However, my question is more the following. Is it possible to use Affinity either on my laptop or on my desktop when I buy one licence? Meaning, can I install it on both instance and use it either/or? I’m using Windows 10 64bit with an Acer Power Desctop 16MB RAM and a Asus Power Desctop 16MB RAM. Thanks for a quick info
  22. Hi, Firstly, just want to say, awesome product, & I really appreciate a reasonable & efficient alternative to the expense of adobe! Secondly, I couldn't find a topic that covered this, so thought I'd start one... Talking exclusively about the windows licence (not mac, and not cross platform).... 1) How many computers can the licence (either designer or photo) be authorized on for personal or commercial use? 2) By extension, is there a way to deauthorize a pc? So that once the licence limit has been hit the program can be uninstalled from a computer and the licence be freed up for use on another one? (thinking about this for when my old pc dies and I want to switch affinity to a new computer). 3) If there isn't a way to deauthorize a pc, is there a dead-lock on the licence limit: ie. if the limit for the program were one pc max, and I tried to install it on a second pc, would the program refuse to install?... What I'm trying to work out is whether I'm only able to install the program a set number of times before I'd have to purchase a new licence, or whether I can deauthorize an old machine and reuse my current licence on a new one. Thanks very much & all help appreciated. Best B
  23. Hello, I bought both, photo and designer for windows. Now I will get this week a iMac. Can I only install on 1 pc with the licence, or on two??? Kind regards Olaf Hunck
  24. Dear all, i am new to this software and have a question for the licence. Is it possible to install the software on two MAC´s?
  25. I installed my Affinity Photo App in my personal laptop and want to install it in my personal PC also. Can I do that? If so, what do I have to do? Please send me instructions.. Thank you and greetings.!!
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