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Found 45 results

  1. H.e.l.p.! i use windows 10 Home Edition. Just purchased Publisher, downloaded and ran .exe - successfully - that's the final message. This is what i get after starting the programme and .... no further. I restarted the computer but no change. Any idea how to solve this please?
  2. hello just bought Affinity photo and I'd like to install my NIK suite and (DXO if it is possible) / I'm using NIK 2 and DXO LAB 2 when I open preferences I cannot find the right file to add in my Mac. regards, Damish
  3. Is there any problem with the latest version? I can't install it. I'm using Windows 10 version and meet all the system requirements.
  4. I just bought, downloaded and installed Affinity Designer on my 2018 Samsung Notebook 9 (Win10 i7 with Intel HD620 graphics). On launch, the splash window appears quickly overlayed by a blank white window - I assume this is the welcome/activation window, but the window is completely blank so I cannot proceed. I reinstalled the product (twice) and retried launch/run - no luck. Windows and graphics card drivers are up to date. Basically, I can't launch/run the program ... I'm stuck. I couldn't find a mention of this problem on the Affinity forums therefore I'm posting this issue here. Please advise. Thanks, Mark
  5. Hi, The title says it all. Please add your installation files to the Chocolatey package manager for Windows . So that I can further optimize and automate my software update processes. Affinity Photo and Designer are one of the last tools on my computer that need to be updated manually. Best regards
  6. I have been having difficulty in updating Publisher - always getting 'Setup Failed' ..... Following advice I have uninstalled Publisher and tried to reinstall. It is still failing - now I have no Publisher at all ... disaster .... please help.
  7. I just purchased Affinity Designer. It seems that it only partially downloaded, there's no .exe file. Further, I did not receive a receipt / confirmation of purchase, nor activation number. Just a total fail. Mac OS 10.14.6. Can you help? Thank you, Missy
  8. I downloaded a newer update I was notified of and every time I tried, it fails. I uninstalled completely the older, WORKING, version of both Designer and Photo, and both keep failing install. I deleted the updated exe files, downloaded them again, still failing to install. I'm getting very frustrated because I just want to use my programs and design something already! Any help is very much appreciated! Thank you.
  9. I have a small question regarding the install method used for Affinity Photo. I noticed it's available though the Microsoft store on Windows 10, and I'm considering a purchase soon. I'm wondering, however, if I would be able to later install the software though the download process on a different computer (still windows), but not through the Microsoft store. I hope this makes sense. Thanks for any information.
  10. Good morning, I have tried to install the new version of Affinity Photo (1.7.1.). Unfortunately, the only option / button I get is "Update" (see screenshot) although I cannot find any Affinity Photo software, version, etc on the computer. As soon as I click "Update", another window pops up, saying that there is an "Invalid Path". I cannot install the programm. I have changed a hard disk about a year ago due to technical issues but have uninstalled all old software. How can I do a new, fresh, clean installation? Thanks in advance for any advices!!!
  11. I am attempting to download Affinity Designer 1.7.1 (from 1.6.5). I keep getting an error message. I am running OS X Sierra 10.12.6 on an iMac 2.7GHz. Is this a problem?
  12. Hi, I'm D and I seem to be having a problem installing Affinity Publisher despite purchasing it a few days ago for preoder. Before this I have downloaded the Adobe Publisher Beta and now that I try to setup the software it said it's failed? Someone please help me, I need to do my portfolio quick
  13. I'm posting this should anyone face the same issue of the installer failing due to being unable to access the \Affinity\Photo folder. When upgrading to 1.7.0.367 and again just now to 1.7.1.404 the installation failed because even I, as a windows 10 administrator, could not access (view contents or delete) the \Affinity\Photo folder. I could not take control of the folder and the first time spent a few hours finding what appeared to be an operating system issue and found an unexpected solution: by sharing the \Affinity\ folder as owner and rebooting, I could delete both folders and successfully install Photo. (note: this has been the only folder group I have ever had this issue with as far back as Windows1.1 ;-)
  14. Latest version of Affinity designer installation keeps failing. Only one topic here addresses such similar case, in which a solution is to do a clean reboot. Wich won't cut it, in my case. As I attempt installation, by pressing "update" in the setup/installation-wizard window. It will say "preparing" and some loading bar will fill up real quick, when full or almost full, it'll simply & plainly display a "failed" in the window. This happens when I try and install the latest version, I already have affinity designer installed. Is that mabey the problem? I just don't want to find myself in a situation where I have uninstalled affinity designer and still it won't work...like me if it won't ha ha. I'm running it in Windows 8.1
  15. For those of us who have been testing the beta, when we receive the 1.7 version on Wednesday, how should we install it on Windows? I.e. do we do an uninstall of the beta followed by an install of 1.7; or, do we just install 1.7 over the top of the beta??
  16. Hello, I downloaded Affinity Photo 1.7 on Windows 10 64 bits. I got the following message quite immediately after launching the installation package: failure of the installation. Then I removed Version 1.6.5 and tried again, I got the same message. I then tried reinstalling version 1.6.5 but it failed again with the same message. I tried installing with option admin, no success. I looked for solutions on forum and tried many of them, again without success. Now I don't have Photo installed on my computer. Could you help me? Best regards. Pascal
  17. Hello there! Yesterday I downloaded the long awaited 1.7 update for Affinity products. However I immediately encountered installation issues. I get the following error: I have tried all the tips mentioned in the sticky: and the general tips for this type of issues on: https://www.minitool.com/backup-tips/this-app-cannot-run-on-pc.html as well as: https://www.drivereasy.com/knowledge/this-app-cant-run-on-your-pc-solved/#m1 I've tried running in administrator mode, white listing and shutting off SmartScreen. So far none of the suggestions have helped. I'm running: Windows 10 Enterprise 1809 64 bit version (17763.503) Please help me install the new version. Best regards Andréas
  18. Hello, I just bought my first brush pack in the Affinity store. I could easily install them in Affinity Designer, but it doesn't work in Affinity photo (desktop for Windows). When i import them, i have a message saying they've been added (as i did this multiple times, it say the name is *brush pack 2, brush pack 3* and so on), but they don't show in my brush panel. I tried to create a new category first but it didn't work either. I would like to find the location folder on Windows to uninstall all those packs that didn't work and find a way for it to work ! Thanks a lot in advance for your help, joujou_tdj
  19. For some days Designer files (.afdesign) have been trying [and failing] to load in Affinity Photo; since I can go around it just dropping them into Designer's Dock icon, I really didn't care that much, today I also got this: I mumbled something to myself and try to reset associations but instead they don't set, when I click to change for all files I get a QuickLook thing instead: I'm selecting Affinity Designer, of course, not QuickLook, I don't even know where that is. I think it must be a macOS thing since I don't remember having updated Designer recently, in fact I checked updates explicitly for Designer and they weren't any and macOS on the other hand is getting pretty sneaky with automatic crap. I'm going back to High Sierra but I haven't finished setting up a syncing solution to replace iClouds. What could I do to fix associations while I get ready to downgrade?
  20. I re-installed Affinity Designer after formatting my laptop, and while all my other softwares run just like earlier, Affinity Designer stubbornly won't run. I have tried uninstalling, re-installing, re-installing on a different drive, clearing all registry files before an installation, installing an older setup file, but nothing will work. Everytime I double click on the Affinity Designer icon, I get the error as in the attached image. Please resolve this. As a free-lancer, I trust and depend a lot on Affinity. Cheers, Shashank :)
  21. Hi, We want to install the software automatically to our business users. Where does Affinity Photo for Windows store the language setting which is set via Edit / Preferences / General / Language ?
  22. hi i bought both the affinity design and photo editor but when i download both ... one would work but the other would say invalid key ... so i reinstalled the one that said invalid key etc. and it worked but the the other affinity software then said invalid key ... why is this ! i want to use both programs without having to reinstall every time ... please help ! please give clear instructions for solutions as i am not tech savvy
  23. Purchased Affinity Photo (v. 1.5.2.69) and tried to install on my Windows 10 Pro (64-bit) laptop. Nothing happens. If I try to install with administrator rights, I do get a dialog box asking if I want to proceed to allow the application to make changes to the system. I click yes, but again nothing more happens. I've looked through the forums but was unable to locate a solution. To be sure, I've downloaded the application twice, and tried starting my computer, but same result. Any assistance would be appreciated.
  24. Hi Everybody, I've just downloaded the trial version for Affinity Photo. But installation fails with an error message telling the Platform Update for Windows 7 is not found. Followed the link, downloaded the patches from Microsoft, but when running these, got messages telling the patches are not needed on my machine! (both 32bits and 64bits). Upgraded .NET to 1.6.2 without problems. Disabled antivirus. Still installation fails. System: Windows Home Premium Ed. 64 bits SP1 - Intel i5 - Mem 8Go Any help would be greatly appreciated.
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