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Hi, running affinity-photo-1.7.2.exe from a folder on the Windows C disk as Administrator ends with a 'Setup Failed' message on a Windows 10 1903 system. I ran the install process on a rebooted Acer laptop after first uninstalling the previous version of Photo. The 1.7.2 exe size on disk is 363 MB (381,517,824 bytes) and on the C disk there is 85GB of empty space. I have tried the installation several times with no success, either when running the exe from the Downloads folder or a new folder on the C disk. The log files are attached and I noticed that the SetupUI log file contains a message about the Main.cab file being corrupt but I don't know if this is the reason for the failure. The installation process seems to almost complete but then it stops at the point where the product is about to be registered. The installation exe has worked succsessfully on an HP laptop also running Windows 10 1903. Affinity Designer 1.7.0.367 is also installed on both laptops. Any advice would be most welcome! Regards Colin SetupUI.log Setup.log

I purchased AD 7-25-2018, and could never install it. I asked for help on this forum, got one reply asking what version of windows I was using, nothing else. I tried installing as administrator, turned off antivirus, and downloaded 2 or 3 times to no avail. This forum seems to be the only place to ask for help, and the help is lacking. I requested and received a refund 7-30-2018, back to using my Xara program. Thanks for the help. Win 10 Pro 64 bit CPU: i7 @ 350GHz Nvidia GeForce GTX 660 Mem: 32 GB

Hi there, we have downloaded and were successfully using Affinity Designer on our Macbut because of a problem with another program we had to reinstall an older version of OSX, (we have a Macbook Air 2010 running OSX 10.7 now) Now when I log into our Ap store and download it fails on the install with error message that it is incompatible or is having an error installing and to check compatibility, all of which seem fine, and since I had it on this machine before I assume all should be fine. Can you help me resolve? Best Allison

Hi, I'm not able to install the Photoshop plugin "Vertus Fluid Mask" in Affinity Photo. I know it's not on the list of supported plugins, but I use it every day! Please fix this! Regards, David

I installed the beta without problem, but the bought version cannot be installed. My machine is 64 bit and runs windows 10 (version: 10.0.14393). I don't have Java installed. Please help me, since otherwise the program is useless to me