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Found 18 results

  1. Hi, My Affinity Designer keeps crashing on opening PDF files and possibly other files that open with a modal asking for questions first. This is happening since last week with the same files that opened just fine before. I've tried different files but they all make Designer crash. Designer also crashes when I try to export a file and save as an SVG for example. Again, as soon as the "modal" shows, the software crashes. What I've tried: - Uninstall Affinity Designer using AppCleaner, so making sure all associated files are gone, and reinstall from the App store - Launch Designer holding the ctrl key and clear everything, all the boxes were ticked - Open and save different files and file types I've added two crash logs, 1 for opening a pdf file and one for trying to export. I haven't added a file since I tried opening and export a myriad of files both new and a couple years old and they all have the same result. Hope you can help, because Designer is a bit useless to me now since I mostly use it for web-development (opening and exporting vector files): - To export optimized SVG files for the web - To open PDF web-designs to get all font-sizes, line-height, opacity etc. Thanks in advance! export-crash.txt open-crash.txt
  2. Hi (Bonjour), I’m currently use a brand new iMac 5K 27 mid-2017 4.2 Ghz 32 Go RAM, latest High Sierra updates. The video card is a Radeon Pro 580 8192 Mo VRAM. I’m using Affinity Photo 1.6.7. What are the performance settings to get the fastest user experience with this iMac? Under DISPLAY: What to choose: Software, OpenGL (basic), OpenGL or Metal ? Should I use only integrated graphic GPU? Despite all my tests, I get constant similar performance with OpenGL or Metal or use GPU only? And the internal fan kick in very often. My Late 2012, top end iMac 27 doesn’t do worst. Does Affinity Photo is really optimized for Metal 2 ? FCP X rendering is two time faster on iMac 5K 2017. Thank you Michel
  3. I'm not yet an Affinity user but I just updated my OS to High Sierra. Unfortunately High Sierra + Nik + Photoshop don't seem to like each other. Nik Software crashes Photoshop. There's a workaround if you only edit one photo at a time but no workaround if you batch edit using an action. Pretty much ALL my images are edited with Nik and it's impossible to do them one by one due to the bulk of images. I'm interested in knowing whether Affinity works ok with Nik Software and the High Sierra OS. Any help is greatly appreciated!! Thank you!
  4. Hi, I'm using Affinity Designer and Affinity Photo at my MacBook. I want to print a detail section of my paper in Affinity Designer. I noticed, that my origin print menu ist missing! As I open: "Menu" - "Print", then open up my Mac only grey simple print options of Mac to choose printer, paper size, paper orientation and so on. There is no longer the black menu for detailed print options of Affinity Designer with adjustments of "Full Paper" or "Section of paper" or "print without backgound" or "resolution" and so on. (sorry to my bad translation, I don't no the english words. hope you know what I mean.) Recently, I updated to High Sierra. Is there any correlation? Can you help me how to get the black detailed print options of Affinity Desiger back? RegardsAnit
  5. DOODLESKULL

    Brush Tool with Wacom Tablet = Slow

    I'm on macOS High Sierra 10.13.1. I have an early 2013 15-inch Retina Macbook Pro connected to a Intuos Pro small tablet. I use the brush tool in Affinity Designer to doodle simple drawings for animated videos. I've seen serious lag in the Brush tool performance since upgrading to the 1.6.0 version. I pick up the brush tool, try to draw something with my Wacom pen and there is a 1-2 second lag before the brush hits the screen. This sounds like a small thing but when you're drawing 100-200 images for a video, it quickly becomes very annoying. Basically, I need to start every drawing 3-5 times before I the brush "lands" the right way on the screen. I don't have this issue with using the latest version of Illustrator. How do I optimize the performance for my system/use case? Any ideas? Thanks in advance.
  6. Hi affinity team. I upgraded my MacBook Pro (2017) to High Sierra 10.13.1. Have Affinity 1.6.6 installed. Since the upgrade Affinity Photo does not launch anymore. Process: Affinity Photo [1132] Path: /Applications/Affinity Photo.app/Contents/MacOS/Affinity Photo Identifier: com.seriflabs.affinityphoto Version: 1.6.6 (1.6.6) App Item ID: 824183456 App External ID: 824080612 Code Type: X86-64 (Native) Parent Process: ??? [1] Responsible: Affinity Photo [1132] User ID: 501 Date/Time: 2017-11-15 15:08:43.632 +0100 OS Version: Mac OS X 10.13.1 (17B48) Termination Signal: Illegal instruction: 4 Termination Reason: Namespace SIGNAL, Code 0x4 Terminating Process: exc handler [0] Please let me know what to do. Cheers, - hendrik
  7. Greetings forum members and mods. I'm experiencing artifacts at some, but not all, zoom levels in Affinity Photo 1.6.6 on Mac OS 10.13.3 (High Sierra). The screen capture with artifacts is at 15 percent zoom. The normal preview screen capture shows 20 percent zoom, for comparison. None of the other incremental zoom levels seem to have this problem. Just 15 percent. Does anyone else experience something similar?
  8. I'm having some strange behavior with my keyboard shortcuts for the lasso (freehand selection) and clone brush tools. The clone tool properly selects with the key "S" and the lasso properly selects with the first press of the key, "L." However, if I press the "L" key again for the second time it selects the clone tool instead. I press "L" a third time and it selects the lasso tool again. Strange. I did check my keyboard shortcut designations in preferences and they're set properly—L for lasso and S for clone brush.
  9. Every time I try to open a PDF in Affinity Designer, the PDF Options dialog appears and a second or so the program closes. There is no Crash report or anything. This happens on dragging a PDF into tho open software, dragging a PDF onto the icon the the Dock and opening a PDF via the menu File -> Open… . I had this issue a time ago. A complete reinstallation did the job. But I don’t want to reinstall the whole program every time this bug appears … System Information: macOS 10.13.3 MacBook Pro (13-inch, 2017, Four Thunderbolt 3 Ports) 3,1 GHz Intel Core i5 8 GB 2133 MHz LPDDR3 Affinity Designer 1.6.0 Here is the complete log from the macOS Console: error 08:27:46.524665 +0100 Affinity Designer AEGetDescData of non-desc type 'reco' not a good idea default 08:27:47.432327 +0100 Affinity Designer Failed to resolve bookmark 7f7f6fcc0000 with error: <private> default 08:27:47.468620 +0100 Affinity Designer Failed to resolve bookmark 7f7f6fcc0000 with error: <private> default 08:27:47.483443 +0100 Affinity Designer Failed to resolve bookmark 7f7f6fcc0000 with error: <private> default 08:27:47.498816 +0100 Affinity Designer Failed to resolve bookmark 7f7f6fcc0000 with error: <private> default 08:27:47.514036 +0100 Affinity Designer Failed to resolve bookmark 7f7f6fcc0000 with error: <private> default 08:27:47.528478 +0100 Affinity Designer Failed to resolve bookmark 7f7f6fcc0000 with error: <private> default 08:27:47.548900 +0100 Affinity Designer Failed to resolve bookmark 7f7f6fcc0000 with error: <private> default 08:27:47.560665 +0100 Affinity Designer Failed to resolve bookmark 7f7f6fcc0000 with error: <private> default 08:27:47.571987 +0100 Affinity Designer Failed to resolve bookmark 7f7f6fcc0000 with error: <private> default 08:27:47.583434 +0100 Affinity Designer Failed to resolve bookmark 7f7f6fcc0000 with error: <private> default 08:27:47.596657 +0100 Affinity Designer Failed to resolve bookmark 7f7f6fcc0000 with error: <private> default 08:27:47.610172 +0100 Affinity Designer Failed to resolve bookmark 7f7f6fcc0000 with error: <private> default 08:27:47.626904 +0100 Affinity Designer Failed to resolve bookmark 7f7f6fcc0000 with error: <private> default 08:27:47.641909 +0100 Affinity Designer Failed to resolve bookmark 7f7f6fcc0000 with error: <private> default 08:27:47.657102 +0100 Affinity Designer Failed to resolve bookmark 7f7f6fcc0000 with error: <private> default 08:27:47.669823 +0100 Affinity Designer Failed to resolve bookmark 7f7f6fcc0000 with error: <private> default 08:27:47.683075 +0100 Affinity Designer Failed to resolve bookmark 7f7f6fcc0000 with error: <private> default 08:27:47.697862 +0100 Affinity Designer Failed to resolve bookmark 7f7f6fcc0000 with error: <private> default 08:27:47.715920 +0100 Affinity Designer Failed to resolve bookmark 7f7f6fcc0000 with error: <private> default 08:27:47.731908 +0100 Affinity Designer Failed to resolve bookmark 7f7f6fcc0000 with error: <private> default 08:27:47.745861 +0100 Affinity Designer Failed to resolve bookmark 7f7f6fcc0000 with error: <private> error 08:27:50.419123 +0100 Affinity Designer Couldn't read values in CFPrefsPlistSource<0x6000004f4800> (Domain: com.apple.PowerManagement, User: kCFPreferencesAnyUser, ByHost: Yes, Container: (null), Contents Need Refresh: Yes): accessing preferences outside an application's container requires user-preference-read or file-read-data sandbox access, detaching from cfprefsd default 08:27:53.343105 +0100 Affinity Designer LSExceptions shared instance invalidated for timeout. This is not an issue, when I drag a PDF inside an already opened document (as an embedded document).
  10. Filo63

    Font Explorer X Pro problem

    I use Font Explorer X Pro and I read that having so many fonts enabled there is a problem with saving permissions. Is it a problem that occurs with all font management software or is it only related to Font Explorer? For laziness active many fonts ... There is some solution that you can suggest to me! Thank you Fabio
  11. There is a serious bug from new macOS update(High Sierra). Korean characters break apart when I type into text directly into text window. It may not be your fault, but please check it out.
  12. Affinity Designer is crashing constantly - to the point it is totally unusable. I'm working on simple shapes, nothing complex, no layers, 2 colors, no artboards. The only consistent variable seems to be when I open and attempt to use a panel like Layers or Swatches. I'm running Affinity Designer 1.6.0 on a Mac Book Pro with High Sierra 10.13.3. I really want Affinity Designer to work - I'm so sick of Illustrator's bloated and non-precise environment. BUT - at this very moment AD is just a painful joke.
  13. Hi all, A quick question... I'm running Affinity Designer & Affinity Photo on a Mac Pro 2010 with nVidia Quadro 4000 2gb GFX card on High Sierra 10.13.2 and cannot seem to get the 'metal' option under Performance to work - it's greyed-out. I've checked System Profiler and the report states Metal is supported. Interestingly, it works fine on my Macbook Pro Retina 15in (2012). Is this a bug?
  14. I have started by using affinity free trial as extensions to Apple Photos running under High Sierra. After purchasing Affinity Photo, I had to delete the free trial application. But all extensions appears in double in Apple Photos (probably once for the free trial version, that exists no more on my MacBook Air, and once for the official paid version of Affinity). How can I remove from the Apple Photo display the extensions that are linked to the free trial version of Affinity ? It is not a blocking issue but it is very annoying to have these double entries... I have tried to capture a screen shot, but Apple Capture won't take a picture of the Apple Photos screen WITH the extension call activated :-( Thanks in advance for the assistance ! Dominique
  15. I used Topaz Denoise 6 in Affinity Photo on El Cap and they worked very well together. I had to upgrade to High Sierra 10.13.2 recently due to unforeseen hardware problems and now I cannot get Topaz Denoise to load in Affinity Photo. I can't even find the path to let AP know where to find Denoise. I'm totally confused as to which bits/folders/files do I add and in which AP window in the Prefs? Specs: iMac (27-inch, Late 2012) 3.4 GHz Intel Core i7 32 GB 1600 MHz DDR3 Fusion Drive 1 TB NVIDIA GeForce GTX 680MX 2 GB macOS High Sierra 10.13.2 Affinity Photo 1.6.6 Topaz Denoise 6 Help would be greatly appreciated. Thank you.
  16. roberlan78

    Pen Tool Stops for no reason

    Hello, im new here, sorry in advance for my bad english Since the 1.6 update im having a annoying problem when using the Pen Tool. Tried to find another topic on this, but could not find it anywhere As i go clicking, the cursor simply stops and i have to start over again, i need to use the pen tool to create zig zag shapes but with this bug is impossible. I made a gif with a video capture that you can see whats going on Im using a Mac Mini, with High Sierra, AD 1.6 and a wacom tablet intuos 4 With mouse i have no problem and in the previous version this error was not happening. Any tips on whats going on and how to fix? Any help is highly appreciated
  17. I have a photo I am trying to process. I wanted to create a new layer and fill it with grey. I created the layer and to my surprise after selecting a color, any color, I can't get it to fill. I then tried to just brush in the color and can't get that to work either. I can see drawings work in another document and if I draw on the mask on it seems to work fine. It is likely user error as I try to make the switch over from PS.
  18. So, I am an old Fireworks user, considering the High Sierra upgrade... But I have serious doubts about FW continuing to work, and Adobe will prob not update... So I an trying Affinity Designer... Will it work in 10.13?
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