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Found 17 results

  1. I use Affinity Photo 1.7.0 for Mac OS and the view tool is constantly hanging. By that I mean that once I use the view tool, I cannot switch to any other tool no matter what. I have to save and close my file and then open it again to get out of the view tool. This happens at random intervals, but is guaranteed to happen every time I use AF. I find this to be a major productivity obstacle. The previous version did this too sometimes, but the upgrade has made it much worse. Is anyone else experiencing this?
  2. I tried to import a .docx file and it locks up every time.
  3. I've tried this with the current version of Designer & the latest beta. HP ENVY x360 - 15m-cn0011dx Windows 10, up to date Wacom Bamboo Ink Tablet mode Open Designer Create new file Pixel persona Create pixel later, either manually or by drawing and having assistant create it for you. Using pen, drag level to trash can This hangs Designer every time for me. I have to end it with Task Manager. If I'm not in tablet mode, dragging the level with the pen works perfectly.
  4. NOTE TO MODERATOR: I would like for the attached files to ONLY be visible to Serif employees. The Affinity Photo file is copyrighted material. Thank you. Software: Affinity Photo 1.6.7 MAS - latest update macOS: 10.14.3 System: Model Name: MacBook Pro Model Identifier: MacBookPro14,3 Processor Name: Intel Core i7 Processor Speed: 3.1 GHz Number of Processors: 1 Total Number of Cores: 4 L2 Cache (per Core): 256 KB L3 Cache: 8 MB Memory: 16 GB Boot ROM Version: 185.0.0.0.0 SMC Version (system): 2.45f0 Reproducibility: Yes. Every time. Happens with each of a group of files, created on earlier MAS update of Af Photo, one of which I will attach. I am currently running on battery power. What happens: Affinity Photo repeatedly becomes unresponsive with spin indicator after opening the attached afphoto file, and a number of others created at the same time. Every time, Metal compiler is using around 100% CPU. Occasionally, the spin indicator will go away but clicking anything in Af Photo will drop back into spin. The behavior is consistent and repeatable. Because Metal was involved, I tried restarting the Mac. No improvement I tried disabling BitDefender. No improvement. I tried different files in the group, the structure of each file with layers and masks and the dimensions are all the same. The contents of the layers differ. I am currently unable to edit these files with Affinity Photo and am up against a deadline. Please help. Kind regards, Matthew Barker Affinity Spindump.txt Sample of Affinity Photo.txt MacBook Pro - System Report.spx
  5. I've already reported this same bug in Publisher 1.7.0.273 which I've also discovered effects Designer 1.7.0.8 and has not been detailed as fixed in the latest beta 1.7.0.9 so figured maybe it's not yet been reported? The bug: like publisher, I've tried opening existing documents and noticed hangs of around two minutes when click drag to position anything on a page but I've nailed it down to having complex vectors in a document, once the culprit vector is removed /switched off in the layers panel, Designer then comes back to life and works at normal speed - the culprit vector detailed here was created in designer and has shown no problem in previous betas as I've used it on 3 previous jobs and caused no slowdown, I've also ran a few tests and noticed this on other documents which I new contained relatively complex vectors which previously showed no problems, I've notices that theres no slowdown when moving or resizing the culprit logo, just other items on a page, also nudging and shift nudging using arrow keys works normally, same with changes using the transform panel all resizing and positioning works as normal, the hangs seem to be caused by curser movement resizing and positioning I'm currently holding back to Photo 1.7.0.112 as it works normally with these files and complex logos - Also the assets panel is working normally in Photo 1.7.0.112 but is broken in Publisher 1.7.0.273 and Designer 1.7.0.8 Find attached 'Hanging vector test.afdesign' Hanging vector test.afdesign
  6. Hi, Have a reproducible hang here for you - Affinity becomes unresponsive forcing a Force Quit when you do this... 1. Save As... 2. In the Finder dialog (List View) right click a file and select 'Rename...' 3. Hit Enter 4. Affinity cries 5. Well, it doesn't actually cry, it just does nothing, and continues doing nothing, whatever you do. Thanks Wayne
  7. First, I tried to save work, but process hung up. Had to reboot iPad to release. Then when I attempted to select that work again, the app hung up again. Restart of iPad is necessary to keep working. If I avoid that file, I can use Photo. Want to know more?
  8. I have have recently updated to 1.6.6 version. I often import 10+ photo, raw format from Sony A7. Affinity is super slow while doing this. It's too slow to even switch between photos, let alone post-process them. My laptop is Core i7, SSD, 16GB of RAM. I would figure that it should be enough memory to handle 10 files. Please advice!
  9. In Affinity Designer 1.5.3.69, when dragging either the start or end handle of the text path in the attached file, while holding the CTRL key, the application slows down significantly and ultimately becomes unresponsive. TextPathBug.afdesign Edit: I mean these orange handles which define the text's range:
  10. I tried editing photos of all types, especially the ones from iPhone to my DSLR. Editing iPhone pictures is a breeze for the iPad, but however (running on my iPad 10.5 inch), I experience hangs especially in the liquify persona and the gradient tool. It's really buggy for me. I've tried deleting and re downloading the app before.
  11. greenhalghdesign

    Large file - Affinity Photo

    I'm working on a poster, and affinity photo keeps locking up. It works, really slowly, then it hangs in crash mode, then goes back to working, then back to hanging in crash mode... I'm working as a freelancer. So I need this to be... well, totally cranking! https://www.dropbox.com/s/davt09r1olcvki5/Infiniti%20Poster%20April%202017.zip?dl=0
  12. Running Affinity Photo 1.5.1 on macOS Sierra 10.12.3. I like to use the Apple Photos extension Edit in Affinity Photo Photo. Up until now my workflow was to edit in Affinity Photo, save, close, go back to Apple Photos and save again. Lately (and constantly) if I try to save in Affinity Photo I get an error (attatched) saying failed to save document. It is trying to save in ~/Library/Group Containers. After I select OK not he error, Affinity Photo hangs indefinitely until I force quit and I lose all my work. It's pretty consistent now so I sure hope you can solve this one. I'm especially concerned because the Affinity Photo tutorial that's poised to be released this week on ScreenCasts Online shows this exact process (back when it worked). Allison Sheridan NosillaCast Mac Podcast at http://podfeet.com
  13. Tried to copy text object from one document to another via shortcut. Designer hangs. The blue menu highlight (the one that OS X usually briefly flashes on to indicate which menu the command lives in when using a shortcut) remains active. Here is the call stack that "Analyze Process" in Activity Monitor gave me (or whatever the feature is called in the English OS X, might be "Inspect Process"?). OS X version is 10.9.5. affinity-designer-hang-callstack.txt
  14. I downloaded a picture from Tutorial Images for "Photoshop Restoration & Retouching, 3rd edition" by Katrin Eismann: ch3_grand_canyon_dng_for MAC After unpacking the image, Affinity photo crashes when started from the file's context menu. AP hangs when I try to open the file via AP's File menu. Crashed Thread: 7 Dispatch queue: com.apple.root.utility-qos Exception Type: EXC_BAD_INSTRUCTION (SIGILL) Exception Codes: 0x0000000000000001, 0x0000000000000000 Exception Note: EXC_CORPSE_NOTIFY
  15. Valentín Benavente

    AP not working

    Hi; Something strange happened to APhoto; I'm no longer able to modify any document with it. It opens properly, but no matter what tool I try to select, nothing happens, and I get a 'puh' sound instead. Most of menu options appear greyed as well, including the 'quit' one, so I must force it. I've tryed both the MAS version and the Beta one, with the same result. ADesigner, however, works properly (both the MAS and the Beta). Any ideas? Thanks; Val -UPDATE- This behaviour only happens when I right-click on a document and select 'open with Affinity Photo'. If AP is running and I open a document using its menu, everything is OK.
  16. Wilfred Hildonen

    No spinning pizza? Oh yes!

    I saw that you claimed that you don't do any spinning pizza wheels, but I am sorry to say that you do on my system at least. I am working on a print ready illustration and it shouldn't be that complicated and neither that large, but I have had to force quit Affinity around half a dozen times already, doing this and doing that and it hangs. You get the crash reports, I hope. My iMac isn't the newest, but still - it is an iMac 21,5 inch, late 2009 with 12 GB of RAM installed. Good thing that there is Autosave but it is rather annoying not knowing what I can do and shouldn't do. Sometimes I am dragging and it hangs. Sometimes I am adding a gradient and it hangs. Well, I don't remember what I do always, but it hangs...
  17. Using Affinity 1.1.2 on Mac, system 10.7.5, when I export a document as EPS then go to the desktop, then come back to my document it has frozen, nothing is active and the spinning beach ball of death appears! Only force quit rectifies this! It happens every time, any ideas? Update - Just found the solution, downloaded the Beta version and it's fixed.
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