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Found 57 results

  1. After doing the new update, I can't seem to open a new document with out the program freezing and crashing. Whether hitting 'new doc' on the opening screen or through File/New Doc it just stops working and I can't click on anything else. No error code or anything either. I have to force it to close. Anyone else have this problem or know how to fix it? Thanks
  2. I've updated to the latest Designer upon a pop up request to do so. If I click new document from the opening screen, if I close the opening screen and say file new document, or if I go to document setup in an existing document, the whole system freezes and crashes. No error code appears, it just freezes and I can't click anything. I have to open the task manager and shut it down. Please help!
  3. I have about 90-80 slices in my project (It's and Android app) , and each slice is exported to a number of files (PNG and SVG). When using my mouse wheel scrolling up and down, folding and unfolding my slice to check that the export looks ok Designer freezes. 1. I first created a "master" export setup manually, exporting one SVG file and a number of PNG files in various resolutions to target all DPI:s 2. I used the "copy export format setup to clipboard" 3. I marked all my other slices (except the top one) 4. I used the "Add export format setup from clipboard", so all my slices is exported in the same manner (keeping the slice name unique) 5. Using mouse wheel in the Slices area up and down 6. Unfolded a few of the slices and rolled the mouse wheel up and down fairly quickly 7. Designer freezes, boom. It recovered my file when I restarted though (phew) I also created a crash dump file of the Designer process was frozen and ran it through DebugDiag Crash Analyzer, the report is attached. I suppose I could send my file to the developers if that helps reproducing the freeze, but I rather not post it on the forum Video capture Sometimes the slices are not redrawn properly in the UI, not sure how to recreate this - but here's what it looks like: Video clip with the error . Designer_MultipleRules.mht
  4. Hello everyone, I'm having an issue where both Affinity Designer and Photo stay at "Not Responding" for about 3 minutes when starting up the program and THEN it opens fully. Basically it is super slow to open. This is a clean install as I just bought the software and there's nothing else running on the PC and the PC is still new and running well so it's clearly a problem with the software. I already tried changing the performance options (Renderer to the dedicated GPU instead of the iGPU which is the default for some reason. Also tried WARP). As for how well the program runs once it opens it's, meh, it runs jerky, zoom animations are slow and panning is super slow (This is NOT 60fps as advertised, more like 5fps) BUT if I use the touchscreen it works quite well, much better than the touchpad. I tried the software on a Mac and it was amazing but on Windows it kinda sucks so far. My Specs are: Windows 10 Home (1903 / 18362.145) Intel i7-8550U RAM 16GB iGPU: Intel UHD Graphics 620 dGPU: Nvidia MX150 EDIT: It appears that panning and zoom have improved somewhat! But sadly it still takes super long to start and still says "Not responding".
  5. Something's up with my copy of Affinity Photo (desktop, Mac). The other day my studio palettes started randomly resizing themselves. Today, I can no longer export to JPG and Affinity is lagging enormously, and giving me strange massive spikes in RAM usage that I've not seen before (no other programs on my Mac seem similarly affected). On export, it simply hangs on the progress bar without progressing. When I eventually cancel the process, I'm met with a Tried different files, different root folders, different destination folders, restarting the software, restarting the computer. I'm reduced to taking screenshots just so I can get proofs to clients. Anyone else experience this?
  6. Hi guys, first, I know there are many topics already being handled and talked about, but english is not my mother tongue, therefore I don't understand some of what is talked about. Second, I searched for my problem on Google&Co but found nothing. So here goes: I installed Affinity Photo and Designer on my PC (Windows 10) at work. At home, everything runs fine, no stumbling, no freezes, no display bugs, such as white windows or studio panels. But here, at work, I have those problems since I installed the software. White Studio Panel windows, sometimes it looks like the panels won't change the specifics when I click on another part of my vector illustration, sometimes the whole program freezes. That, pardon my ordinary speech, sucks. I have work to do, an no time to bury myself in bugfixing, while I working as a graphic designer. I have no screenshots, but perhaps there's another unlucky person, trying to fix that problem, or has it fixed already, and could tell me how to do so. ;) Thanks in advance.
  7. I was using Designer on a Windows Surface tablet/laptop (Windows 10 OS). I took the removable keyboard off of the Surface and creating curved shapes with a stylus (while still in laptop mode). When I went to rearrange my shapes above/below other shapes using my Bamboo stylus, the program froze. I shut the program down but it would not reopen until I restarted the computer. I do not have any problem reordering shapes using the touchpad on the removeable keyboard.
  8. Hi, Working on a document converted from PDF, I had some images cause a freeze any time I applied a text wrap to them. Also, I made bulleted lists using a character style on the bullet, with different font, size, color and baseline. The character style doesn't update automatically and the bullet baseline jumps erratically high, like 20 pt when it should be -3-ish. BTW, I managed to get Finnish hyphenation working on a semi-decent level using the attached Public Domain library. The library makes Publisher crash as is, but when you remove the first charset line, it works just fine. The library is not perfect, but it's a good start. Should you be able to tap into the OS X library, that would be just smooth too, but I understand it's not as simple as one would like to think . Sorry to include multiple topics in one post, bit of in a hurry here and wanted to contribute… Asukkaan_opas_01_2019.afpub fi_FI.zip
  9. Boldlinedesign

    Add and Divide Freeze App

    I have been playing with the newest Designer Beta and love the progress that has been made. In my inking process I use to create my designs, I use a vector brush to ink and intentionally overlap corners and edges of a design to get the line thicknesses I am looking for. I then expand the strokes and divide them in their entirety, so the overlap parts can be easily selected and deleted. I hit the add function to merge the pieces together and the divide again before a final add together so I can easily delete the massive number of extra unused nodes. (hitting "add" to combine to overlapping fills results in a massive collection of extra nodes underneath) When I go to add the parts back together for the final merge and hit the "add" function, the app sucks up a tremendous amount of RAM and freezes. I understand my 12 GB of RAM is not a ton, but I can't tell if this is an Affinity Designer issue, or if I had twice the RAM, this would be fixed?
  10. Ok, this has happened twice now in two days and I'm becoming quite concerned now. I'm working on a relatively large file (seeing as it takes a bit of time for it to merge layers for example), but sometimes Affinity Photo will just freeze. I leave it, hoping it will resolve itself, but then it will freeze the rest of my computer. Then my screens go black, but not completely. Yesterday I got a popup warning telling me something went wrong and the only way to fix it was to hard reset the PC (which I ended up doing because a few of my windows were completely black or had an UI design similar to Windows 95, interacting with anything would either revert the UI from windows 10 to Windows 95 or make the contents black). Today, something similar happened. Long loading, followed by black screen. No warning this time, and I could see the Windows Start Bar on my main monitor and the cursor, could move around and everything but nothing happened when I clicked on anything. Had to hard reset my pc again. This time, I wasn't even working on my larger file, just a small-medium JPEG (although the larger file was also open in another tab) Can anyone help me figure out what is going on? I really don't want to pay for the Photoshop Subscription if this is going to be a common occurance.... Specs: - Windows 10 Home (V10.0.17134 Build 17134) - Processor: Intel i7-4770k - Graphics Card: Nvidia GeForce GTX 970 - RAM: 16GB
  11. So I installed the new update and the program is now unusable if I want to make new files as it freezes The program works fine when opening old files, however now when typing certain words get automatically capitalized that should not be. I did not encounter any of these bugs before downloading the new version. I have tried uninstalling and reinstalling over to SSD without success. Any ideas?
  12. The swatches panel freezes and becomes unresponsive when adding a new global color from a new document. The issue is resolved after quitting and restarting the application. Let me know if you need any more info to replicate and fix this issue. Thanks.
  13. When I use Vector Brush Tool, Controller: Pressure, and draw fast, the app will freeze. Watch the video: https://drive.google.com/file/d/1E6AUzLqCif6b0469aMTtcY_xW_iYNygD/view?usp=sharing If Controller : None, the app is normal. My version: Affinity Designer 1.6.5.135 windows10 x64 wacom intuos3
  14. Hi there! I'm using Affinity Designer 1.6.5.123 (bought using the Microsoft Store) on a Surface Book 2. I'm reliably finding that if I try to drag a layer to the trash using the Surface Pen (not a mouse), Designer becomes unresponsive to any input until I kill it using the Task Manager. The Task Manager does not report it as unresponsive. I'm on Windows 10 version 1809 (build 17763.55).
  15. I updated Mac font library to include a new font. Switching back to Publisher, the app had a popup messaging about "updating the font library". I was unable to click anywhere on the app, or cancel said update. It remained like this for several minutes before I forced quit the app. Sorry Id isn't take a screenshot. Didn't think of doing this until after I restarted the program.
  16. The same problem as described in this "bugs on ipad" forum. But using windows and a wacom tablet. I think is only with rope stabilizer.
  17. I am not able to use this program anymore.. it wont shut down, I have to shut down the PC to make it go away.. it throws up a message about an image loading when there is no image. I have removed it twice and re installed and no good.. any idea..
  18. Win 7 64 bit Same here on Designer V 1.6.4.104. Situation: - 2 Artboards - Mirrored with "symbols" - one curve - **look uploaded files, last save before the circles and freeze followed by cold kill programm - was painting 2 circles with gradient red to blue, over the edge to artboard 2 - copy 2 times - freeze at the third copy *happens one times *dont try again, syncro.afdesign syncro.afdesign
  19. When I’m using Gradient tool on a new pixel layer it always lag and freezes eventhough i had only few layers. Please help.
  20. Hi! so I started working on an illustration as first serious project in A designer. Thrilled! After trying out different brush settings I finally found what I was after. After tracing a bit the app started laffing and froze. The feel and quality is awesome and I hope there is a way around this. My settings were with pressure and it happens with stabilizer on. Is there any fix for this? greetz, c
  21. I have a large document with several artboards. I discovered that whenever I add a Frame text and it starts to calculate/view the snapping points, it completely freezes and I have to restart the application. This might be caused by the size of the document. Not really sure. I've tried creating new a document, but I can't replicate it. This is a major issues since I now can't create new text areas for this scale project. EDIT: I've cleaned the document from 2-3 artboards, reducing the load on the document. Crashes are gone. But this should be looked into, we should be able to work in large files w/o crashing. Still, crashes/freeze only happened with Frame text tool. EDIT2: From a user in a Facebook group having similar issues with snapping. He's using MAC (I use Windows). So this is not OS specific.
  22. Hi, i added the new NiK collection by DXO to my affinity and it's not working, it keeps loading with no progress till i force shutdown affinity. Is there any solution for that matter? i followed the steps in the below link for adding it https://youtu.be/D7kRQTMI1Nw
  23. Designer upgrade had become useless to me because of very frequent freezes. I thought it might be due to tracing over halftones, but freezes continued even in simplest files. Usually it was possible to regain control over the computer after time past or by clicking on the task manager tab below. I never found any relief until downloading downloading and installing the 1.6.5.112 Beta version which I installed separately to my regular Designer. The Beta solved all of my problems which apparently were caused by a bug that appears when using a drawing tablet. I hope that anyone else searching for a solution can find this solution since having a working Affinity Designer is becoming very important to many of us.
  24. I also find Affinity Photo unstable, I have the trial and I've had it hang and crash on me a few times, one time I lost hours of work (my own fault) just by hitting the tone mapping. Another time I used a filter and it hung and then crashed. I7 7700k 16GB Ram EVGA GTX1070 FTW SSD
  25. yeshe

    Move Tool freeze

    I'm in the habit (since many years) of using the space bar when I pan or move around the image. But in Affinity Designer the screen freezes and the little hand-symbol stays in a ”closed-fist mode”. If I try some additional clicking the whole software crashes and it even closes down the Mac OS and I'm brought back to the login window of Mac OS X star-up. My hope and wish is that this bug is removed at the next upgrade. I'm on a Mac Pro, Quad-core Xeon, 32 GB 1066 MHz DDR3 ECC, ATI Radeon HD 5770 1024 MB, Mac OS X 10.10.5 on a Kingston SSD 256 Gb (on PCI-express card), additional 10 Tb of internal storage on 5 SATA bays, original Apple USB keyboard and Magic Mouse is used. Thanks /yeshe
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