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Found 5 results

  1. I've purchased Affinity Photo for Mac, but when I try to download it from the Apple Store clicking on the cloud with the arrow, it starts to circle and then nothing happen. After a while it returns to be a cloud with an arrow.. Please help me! On the same Mac I perfectly installed Designer and the Beta of Publisher. Thanks a lot! Diego
  2. Hey all. Just bought Designer for Windows. I'm running Windows 7 64-bit. When I click on the installer package and then confirm with windows that I want to run the executable, the next screen is see is a crash error titled "Affinity Designer Setup has stopped working". See attached imaged. Tried disabling Avast, closing all other software, restarting, restarting and installing in safe mode, and installing 3 or 4 of the previous releases (going back to 1.5). Same result every time (except for safe mode, which tells me installer can't run in safe mode). Any ideas? I'm kinda bummed. I just don't like paying for something I can't use. It really gets me down. Like, every time.
  3. I've just bought and downloaded Affinity Designer for Windows. Whenever I try to run the installer I get this message: "Setup cannot continue because a previous installation requires your computer to be restarted. Please restart your computer and rerun Setup." I have now restarted my computer twice since then and I still get the message when I run Setup. Since getting this error I have also successfully installed the Public Beta of Affinity Designer, restarted, run it (got the beta ended message), then uninstalled it. But subsequently, when running the full version Setup I still get the same error message. Any help gratefully received. :(
  4. Hi, update wheel is spinning around (ten minutes at the moment) and nothing happens. It doesn't seem to proceed... :(
  5. I'm trying to export a file to PSD but it will not open in Photoshop or Preview after export. I've rasterised all the layers, deleted the folders and still the export will not work. Any ideas?
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