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Found 2 results

  1. Hi there So there are a couple issues happening. Hence the request on reinstalling Designer. Exporting to PDF using a preset, but tried alternatives, works rarely and randomly. Image added. The right side is the correct version. I have only be able to do this once. All other attempts result in the version on the left. Same presets only 450 was used in down-sampling. Size doesn't matter preset doesn't matter. Same looking lineart pdf. The one time it worked was right after a reboot - yes I have done that many more times now. Over the last couple days there have also been constant crashing. Randomly - like when its in the background and I am not using it. Or right after or trying to do a export. The only thing different on my machine was that I uploaded then tried to uninstall AI Trail version - just to try the idea of exporting the pdf I need to send to the printers. My machine spec's iMac (Retina 5K, 27-inch, Late 2014) 4 GHz Intel Core i7, 16 GB 1600 MHz DDR3, AMD Radeon R9 M295X 4096 MB I did email this in to support (about the issue not about a reinstall here - thought I would also try here.
  2. Good day! I was working on a project in which my person nested an "add-noise filter" within a masked vector shape. the noise appears in the photo persona and the export persona. However, the noise does not appear in the final image after export. Also, with the photo personal, if my person has the add-noise filter active an selects merge visible. the resulting layer is displayed without the noise. In addition, the same issue occurs when my person applied the add-noise filter to the overall image; The noise was removed in the final exported product. Can someone help my person to resolve this issue?
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