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Showing results for tags 'customer service'.
Found 4 results
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Hi everyone, I would like to thank all the staff at the helpdesk for their incredible work they do on the forums. I know I'm probably not the easiest person to deal with, but seeing how much work those guys, namely @Patrick Connor, @Callum, @Chris B, @Sean P, @Adam, @MEB, @Lee D, @DWright, @Gabe and @Leigh, put in servicing customer request is stunning. So thank you all, and thank all those I haven't mentioned above (sorry, guys). Please, keep your good work up.
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- customer services
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Hi there, I placed an order on November 27th for both the Affinity Photo Workbook and the Affinity Designer Workbook. At the time of ordering it stated that the the Designer Workbook was In Stock, but that Photo Workbook was Out of Stock and I would have to wait until December 21st for it to be dispatched. Yesterday I received the Photo Workbook, which completely surprised me, but I haven't received the Designer Workbook!?! I just wanted to check whether the Designer book had been sent or not and isn't lost in some postal limbo. Thank you for your time, Jonathan
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I pulled the trigger on Designer yesterday, but in my excitement (and inattention to detail on my phone) I purchased the Windows version, but I'm on a Mac. Can I swap the Windows license for a MacOS license? EDIT: Scratch that. Customer service refunded my purchase promptly and now I'm downloading the correct version. -
Can anyone offer some advice/help on where I go to download a fresh copy of Affinity Designer please. Put the original onto a now corrupt Win.10 laptop and want to install a replacement onto a Win.7 desktop? Many thanks Johna888
