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Found 79 results

  1. My program keeps locking up and requires closing using windows task manager resulting in lost changes. This has now happened on several occasions with different files. I click on soft proof from the adj. section, the selected variants are displayed but no adjuster box. As soon as I click again on this the program locks with no response from anything on screen. Update:- I uninstalled and re-installed the program and it now appears to work. I'll keep you all up to date.
  2. Hi, new here, just registered to report this same problem. It might be different, but OP doesn’t respond anymore anyway, so I’m taking over with my details: iPad Air 3, iPadOS, all other apps closed When editing RAW in the development persona, it takes a while and crashes at some point. Just closes and all edits are gone. It happened with 2 different files from Canon EOS 1300D. One takes a bit longer though until it crashes. Crashed reliably 5 times, I guess there’s a bug. Swap before / after seems to toggle the crash earlier (no confirming test series though)
  3. Every time I’m working on a picture editing after and while retouching it crashes and I got to start all over again and it’s frustrating please fix
  4. Affinity P and D both keep lagging, locking up, and crashing. Everything has been working flawlessly and the past week or two I’ve been working on the same photo manipulation and can’t get it done. The last update seems to have completely made my software unusable. Very frustrated, as are many other iPad Pro users 2017 & 2018 versions; mostly 2018. Many others are having the same issues with this iPad Pro 3rd gen. I’ve tried hard reset several times, closing-shut down-and still crashing when making my selection of the photo I want to change. I’ve tried several other files and it’s happening on all of them. can you please put out an update to fix this issue?
  5. Doing a series of technical drawings – not complicated. Copying a few lines with arrowheads (or even just 1) into a document created in a pre-arrowhead Designer version, results in the spinning beachball of death. Is there a workaround with older documents to avoid this issue? (I have tried some of the old favourites – like saving as without success). Cheers Friatec Tee T EF Blu-ill.afdesign
  6. Publisher has been stable since installed latest version - but this last few days is crashing every 30 secs. The only difference over the last few days is that I have upgraded to Norton 360! The crashing occurs while editing an existing file, that was stable before the Norton cam on the scene. My system is Windows 10 latest version, with 12GB of memory.
  7. Countless times I receive errors that and the app crashes when I save my work. Also, when I export my work as a different file type or try to load a file already saved I receive an error that the file is lost and needs to be recovered. Please fix this. It is unspeakably annoying and makes me want a refund and to never use the product again.
  8. Hi Everyone, I am using affinity 1.7.1.404 I think that's the latest update right? I haven't used affinity for a while and had to re-install windows on my pc as it all crashed and died on me so fresh new install. I opened it and all was going well, then after adding a couple of brushes it started to crash every time I tried to add a brush set or delete one. I have reset the brushes, still the same, when I import brushes or try to delete them affinity crashes and when I open it back up they are installed or deleted but seeing as I have a ton of brushes I want to install this is going to take forever this way and surely it shouldn't be happening this way? I have tried the duplicating of the raster_brushes.propcol that I saw on another post but still no luck. I have un-installed and re-installed to no avail? Also weird, the re-install didn't ask me to activate with my serial number? I am on windows 10 (latest update available to me) 64-bit. i7 core, 16gb Ram, 3.4ghz, Nvidia GeForce GTX 1060 6GB I don't suppose anyone knows how to fix this? Thanks! Billie
  9. Hi! I buy the Affinity Publisher and the past days I started to make the layout of a book. Today I try open the files (I saved three different files) and all them crashed! When I open any of the files the software simply closes. Please, can you help me ? Thank you Fran
  10. Hi! I have created a somewhat large file in publisher, 28 pages or so. Now every time I open it in publisher it will be open for about 15 minutes then crash. I updated my computer to see if that was the problem and it keeps crashing. If anyone has any tips to fix this that would be amazing. If not Affinity will you please fix this bug! Thanks
  11. When I attempt to make any changes to the art in progress, as a example changing vector layer name, this will cause the app to freeze and crash. After working for a few hours the app was freezing and would crash and loose the work I had completed. This happened multiple times. I have the newest version for apple on the newest iPad Pro, and installed new version 1.7.0.9 when issue started. When I opened the app, changed vector name, and pressed back button, it crashs. I then tried to end the task and try again, same issue. Turned off the iPad and tried again, same issue. I am honestly annoyed because the app won't save any work I do and crashes after so much is done or I press the back arrow to hone screen. Is there any ideas on how to fix this??
  12. marsbar999

    Crashing

    Been using affinity designer for a few weeks love it but it keeps crashing any ideas not running out of space
  13. Hitting the text styles tab causes the program to crash. Every. Time. It is making Publisher almost unusable. Please fix soon. I have Publisher 1.7.1 running mac osx high sierra 10.13.6.
  14. Since the update to 1.7, it’s been crashing all the time. With the update today ( to 1.7.1) I can’t even open the app! iPad Pro 12.9, 2nd generation 256GB, 222 GB available Apple Software version 12.3.1 please help
  15. All of a sudden...until today never had a problem, designer keeps crashing. Every time I use color picker the whole program crashes. Does anyone have any advice? Thank you in advance for help/advice you may have! B
  16. EDIT: I don’t know why my post keeps being moved into this category, it’s not where I posted originally Hi guys, I love the look of the new update! But... I’ve been trying to do a couple of things with some shiny new Frankentoon brushes (https://affinity.serif.com/en-gb/store/product/neptune-brush-pack/) and free assets from Enrique for a tutorial here on the Affinity site (https://affinityspotlight.com/article/how-to-use-the-new-isometric-drawing-tools-in-affinity-designer-17/) The app is crashing constantly when I try either placing assets on an isometric drawing doc or trying to draw in pixel persona. I haven’t tried doing anything else because it’s happened so many times now, I feel like throwing the iPad across the room. Don’t get me wrong, I LOVE Designer! It’s just so frustrating when I can’t figure out what to do to fix this I don’t usually have issues with the brushes, I have sometimes had issues with the app crashing when I use assets. I’m not even sure if it’s these things I’m using that are causing the app to crash. I have tried closing out of all apps and restarting the iPad, this doesn’t seem to help. I have also transferred any docs I’ve got saved in the app onto my laptop so that hopefully I’m freeing up space but that doesn’t seem to have made a difference. I’m using an iPad Pro 12.9 iPad Pro 2nd generation, software version 12.3.1, 256GB with 206.48GB available. Please excuse if I’ve left any info out, I’m still learning... Thanks in advance for any assistance! candice EDITED TO ADD: I’ve tried deleting the app and re-installing, still keeps crashing, even just changing a brush. I’m getting really annoyed now, I never had this problem before & really disappointed.
  17. I just purchased a new iPad Pro and bought Affinity Design and Affinity Photo. When creating images in Design, anytime I merge layers (using either merge down or merge visible), the program crashes and loses my latest work. Help!
  18. mje3748

    Huge Crashing Issue

    I'm trying to tidy up my portfolio for the summer, but everytime I open up a project in Affinity Designer and go to studio -> color -> and then try to make a color adjustment the software crashes. It does this mostly when I start to do things other than resizing and moving things around... so basically trying to perform anything further than that makes the software crash. I have tried uninstalling and reinstalling and updating (no updates are available) and still nothing works. Also, the layout of the screen seemed to have changed somehow during this process. When the application opens, my home screen no longer automatically brings up the layers or color wheel or anything. And then, trying to get them back and use them crashes the software. Super annoying. I am going to attach the error message that I get everytime the software crashes. I copied and pasted it into a pdf file. PLEASE PLEASE PLEASE HELP. I don't want to have to go back to Adobe Illustrator. Crash.pdf
  19. Hello everyone, I got a problem with Affinity Designer today, it started to suddenly crash like every 10 seconds and could only display this error reference: (see picture). Anyone know why?
  20. I have been using affinity designer and photo on my iPad for months now. I have never even so much has had a lag problem no matter what I did. It now suddenly is crashing anytime I try to create a new document from a photo in my gallery or if I create a blank document and try to place an image it will let me go through ,y gallery select the image and then suddenly crashes. Please any help is greatly appreciated!!
  21. Whenever I go to export a photo to any file type it lets me save but then an error message pops up. Once the error message pops up the system crashes and shuts down. How can I get this to work? I haven’t been able to successfully save one photo to any other file type but Affinity.
  22. Using a Dell Laptop with NVIDIA GeForce GT 750M. I recently updated the driver for the video card and now I get a Unhandled Exception error every time I try to open Affinity Photo I get this error and Photo closes and produces a error report. I tried resetting photo with holding Ctrl key down and resetting all items and no change also tried reinstalling Photo and no change. Not sure how to use my Nvidia card with this problem.
  23. I spent a few hours playing with macros after updating to 1.5 and had no problems. Until, suddenly, my macro library window is empty upon opening Affinity Photo. Multiple restarts and Force Quitting does not help the library to repopulate. I can select "Create New Category" but nothing results from it. When I make a new macro I have no issues, but when I attempt to save it to the library Affinity Photo consistently crashes. I have just updated to 1.5.1 and my issue was not resolved with the update. Is anyone else seeing vanishing macro libraries? Anyone have a solution to this? I've attached a recent crash log to this topic. Matt
  24. I have bought the full version of Affinity Designer after using the trial version. However with the trial and full paid version the application keep on crashing when I try and use the blur or smudge tool. After reading advise on another topic where the application has crashed, I have reset the desktop application by doing a CRTL + click on the app etc. I hope this can be resolved soon as I have deadlines to meet. Many thanks, "DesignFlow"
  25. Whenever I try and import stuff from Affinity Designer, the program acts fine for a few seconds then freezes, so I have to go and force quit the program. Not sure what's causing it, but it's a PITA.
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