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Found 16 results

  1. Good morning. I downloaded Publisher from the website and payed. When I look in the Mac Appstore it still shows I can buy it... In the future I want to be able to only use the AppStore. How would I do that?
  2. Hi, I purchased AffinityPhoto via Appstore. So I don't have a product-key to update or re-install my product. I am going trough the procedure with Apple for the second time now and I will document it here. Hopefully it will safe other peoples time! More to come when the process & documentation is finished.....
  3. Could anyone let me know how I can transfer my Appstore version for Affinity Design to a Windows PC. I made the call to switch to PC from mac and I now need to transfer the license. Many thanks!
  4. Hi all, I've purchased Affinity Designer and Photo on macOS AppStore and I'm very glad of these products. I see there are newer versions on web, also beta of 2.0. I'm wondering how can I install them if I purchased both applications on AppStore and I don't have a license code. Thanks Mircha
  5. I searched on the Internet about the difference between buying Affinity Photo through App Store and the Web store, there should be no difference in my conclusion. However, I have been purchased it for a week, but I still cannot receive the email of downloading the free Marco pack. What's going wrong?
  6. Hi I have purchased Affinity Photo on both Mac and iPad via the Apple Appstore, how do I obtain the FREE extras that come with the launch of 1.6.7? There doesn't appear to be a way for customers who have made purchases via the Appstore to download them? Thanks
  7. Hello together, I'm new in this forum and therefore first let me send warm greetings to the "affinity family". My problem: I bought affinity for MAC in July in June 2017 (Nr. MQMFHMMS4X-1) through the App Store. And now it refuses to update. I did never change my Apple ID since I work with Apple computers (which is quite a lot of years). But the AppStore always advices me to log in with another ID. There is no! Can you help me? Yours, –Karsten
  8. For bizarre technical reasons I won't go into, I had to change Apple IDs when I updated to macOS Sierra (actually before, but this problem didn't surface until now.) Because I have a new Apple ID, Affinity Designer won't update to 1.5 through the App store. I get an error that updates are not available with this Apple ID. Makes sense. What can I do now? Going back to the old ID is not an option. Can I download and install both Photo and Designer again ( I am a registered owner) under the new Apple ID? Will my Affinity registration still be good? I thank you for your help. Don
  9. Hi!!. Im having a problem with the purchase of the software from the App Store in mac. When i click to buy it doesn't take my credit card, but this never happened to me before. I already buy another software from the appstore at 0,99 USD to see what happens but worked ok. I can't get to buy affinity and i need it so bad. Sorry for my english. Im from Argentina and my apple ID too. thanks in advance.
  10. I purchased Affinity Photo and Designer through the Mac app store a while ago. Can I create an account on your website by clicking the 'purchase for mac' button, verify my previous purchases, and then re-download the Mac versions on a windows PC so I can have the .dmg images available for use via USB? Thanks for your time.
  11. You make your choices, I'm making mine. I would buy Mac versions of your software – in additions to the Windows license I just purchased – immediately if they would be available directly from you. Unfortunately you chose to sell your software for the macOS platform only through the "AppStore" from Apple. As you have the purchasing process setup now for your Windows version, I can't see any reason not to offer the same for Mac. As a professional user I don't trust Apple anymore, a company which actively ignores professional users these days, and there is no chance at all that I will become further dependent on them. I migrated to Linux and Windows for some art direction work, but still have my 2008 Mac Pro running perfectly. I'm very much looking forward to your others options, Photo and mainly Publisher. I'll sincerely hope that you are reconsiderung your choices, best regards erik
  12. Hi, although I have understood that you sell exclusively through the appstore, I hope that you can help me out here. I recently moved from China to Portugal. In China I still have a working credit card and an Appstore account, but (obviously) not a working Chinese mobile number anymore. In Portugal I have a debet card (not a credit card) and although it has a Visa logo it cannot be used in the Appstore. I really cannot care less if you need me to pay any costs associated with the purchase of your software through other channels than the appstore, I just hope that you can offer a little bit more flexibility towards people that really want to use your software but don't have access to the appstore. Looking forward to hearing from you! Thanks, Piet
  13. I would like to buy both software, and say goodbye to adobe once for all. But not on the appstore. Any plan to release them on your official store soon? I'm sure you want know why : I'have been designing between Switzerland / Sweden / Canada / USA the last 10 years, appstore is block to one country : eg. when I will move to the US next winter, I will change appstore and my app wouldn't be available anymore. Hope you will do this move and offer both solutions, like a lot of different independant companies have done before ;) ( out of subject : http://bohemiancoding.tumblr.com/post/134322691555/leaving-the-mac-app-store ) Hope to read you soon, congrats for what you have done so far. So stoked! Arnaud
  14. Hi, I bought some hours ago Affinity Designer but download process in AppStore remain in wait...... My internet connection work. I restarted Mac two times. Logout and login to AppStore two times. Please help me! Thanks, Daniele
  15. Hello team! I have a question for you: why the version under App Store repository take so long time for upgrade?! We need an upgrade for Yosemite iCloud Support, Fix on Fonts selection and many other think!
  16. Just as the title says. I did a fresh install of Yosemite on my MacBook Pro after getting my logic board replaced and now Affinity Designer is gone and there is no listing in the AppStore to allow me to re-install. Anyone know how I can fix this? Thanks in advance... -N
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