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Found 2 results

  1. Hi Affinity – I have a new laptop and would like to download my Affinity Photo and Designer apps to it. All Mac platforms I read how to do that via the Mac App Store in one of your threads but unfortunately I had to change my Apple ID so I cannot access it through the Purchased Tab. Can you help me find another way? Regards Carole Havercroft (GryphonArt)
  2. For bizarre technical reasons I won't go into, I had to change Apple IDs when I updated to macOS Sierra (actually before, but this problem didn't surface until now.) Because I have a new Apple ID, Affinity Designer won't update to 1.5 through the App store. I get an error that updates are not available with this Apple ID. Makes sense. What can I do now? Going back to the old ID is not an option. Can I download and install both Photo and Designer again ( I am a registered owner) under the new Apple ID? Will my Affinity registration still be good? I thank you for your help. Don
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