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Found 159 results

  1. Dear Affinity Support, I've recently acquired Affinity Publisher on the Apple App Store and I am running OSX Catalina, yesterday on a deadline for applying for a job, my portfolio work was lost, since the Affinity Publisher crashed on save. Once reopened I got the recovered file but still wasn't able to save or save as. On the Force Quit window the OS Finder displayed the same app icon as Affinity as illustrated in the attached image. Therefore I restarted my computer, deleted Affinity Publisher and reinstalled. After trying to save any version of the document, even previous backups of smaller files it still wasn't able to save. Therefore I am requesting your support ASAP as my deadline ends today. Best Regards, AP
  2. I am having consistent problems with affinity designer crashing. it crashes when i load and save files. I have attached a screenshot of the error messages. I am saving and loading from internal hard drive. My files have a combination of jpeg and vectors. Please help me understand how to fix this problem. THANKS!
  3. I have at last decided to get to grips with Affinity after using DrawPlus , etc for years. My first introduction not good. In Designer I spent some time creating a new but simple effort (It included a photograph from my hard drive, some text, a graphic I created and some blocks of colour.) and then 'Saved as'. I gave a name for the document and selected a folder. I got messages asking should this and that be saved to which I answered yes. (I fancy because I let some items extend beyond the page). An icon appeared in the folder but when I tried later it would not load back in to Designer. So I created another, similar document (a bit quicker this time) and tried to save that with a new name. I got the message 'Save failed because access to the file was lost.' Yet the new icon was in the folder with its new name. But that won't open either. I'm using Windows 10 on a desk top computer and saving to an external drive. Help please.
  4. I'm having trouble figuring out how to export a JPEG for print. The document is set to print and is 300 dpi, however, when I save, the image is 72 dpi. I don't see an option in the save settings (attached).
  5. I just purchased and downloaded Affinity Designer last night. I attempted to open a .ai file with it, and was met with an error regarding permissions. I also tried to save an Affinity project (.afdesigner), which was met with a permissions error as well. The error reads: I am only able to read/save files in my newly created Affinity Designer iCloud storage, which is not the workflow I will be adopting. Before anyone flags this as a duplicate or writes this off, know that I have: Tried saving to/reading from multiple directories within my home directory, not limited to my Documents folder. (eg: ` ~/`, `~/Pictures`, `~/Downloads`) Used CleanMyMac3 to repair my disk permissions (multiple times) Manually reset permissions on my home folder recursively to all subdirectories and files (Right click > get info > Permissions & Sharing) Manually reset permissions on my home folder via terminal Ran First Aid via Disk Utility Restarted my computer (between each step) Cleared Affinity Designer's data by holding down Ctrl while booting Uninstalled and re-installed Affinity Designer I've read that this is related to Apple's sandboxing. Regardless, it seems insane that the program can't interface with my hard drive. My email client, writing apps, and video games downloaded from the app store can, without any issues ever. Why can't Affinity? Also, if this is an App Store issue that is reoccuring, why not make a standalone version... I'd prefer that anyway.... Double bummer because I was so thrilled to be replacing Illustrator with an allegedly superior project at the cost of only $50. Hoping someone can help me.
  6. Hi How can we Save and then reload a "Batch Job" ? I have a couple of different Batch Jobs that I have to do on a regular basis. It would be far easier to save the setup, than having to check all the correct boxes again. Cheers
  7. With last version happens more and more an error when exporting or save a file on vichi I work and have save or export few minute ago. See attached file. OSx version 10.14.6 Affinity Photo error on save file.zip
  8. Dear Affinity people, I've encountred a strange behaviour when saving files. I've always thought that the program will offer as a saving location the folder the original file was placed in. But when I open a picture in Affinity Photo, for example, make some adjustments and try to save it or export - it will show totally different location, without much sense. If I save it in some random location, the next time I open another file from a different folder, it will not even offer the last used location for saving - this would still be strange and make some sense but even this doesn't happen. So how exactly does the saving work? Why it doesn't offer the original location first? Thanks. David
  9. i have been working on this doc at work for a while now. its due. I cannot save the project. Save or save as does not work and i get this error. I need a fix asap. I tried opening another save since i always create copies and publisher closed and i lost the work i did. I left adobe because of this exact reason. Opened up document again, was able to save 2 times then the same error happened. I opened up a old save, copied ALL the pages over and still get the error. this is becoming devastating.
  10. I need clarification on how Affinity Photo saves images. My normal workflow is to import RAW images directly into the Photos App on OS for organization. From there I would like to edit images within Affinity. I understand there are 2 ways to accomplish this and there lies the confusion. I select edit in Photos App then select ‘edit in Affinity’ dialogue. The image is opened in Affinity after instructions that says close image when done and select save changes in Photos App. The edited image now replaces the original in Photos App. Is the image saved in the Photos Library? If I decide to export the image I have options for file types and location, but if I just select save or save as, where does the image get saved? When I select reveal in finder, says library>group containers>(some random folder)>intermediates. Is someone could walk me through the ins and outs of saving vs save as vs export that would be helpful. Or is there a video that explains all this. Thank you very much.
  11. I save my photos in Finder via Pathfinder. I view them in Unbound. I edit them in Affinity -- when I can. Today, I successfully chose several photos from Unbound, edited them in Affinity, and successfully saved them. Two photos -- from the same camera, from the same shooting session, and both of which showed up in Unbound just fine -- could be edited, but when I went to save them I got this : Save failed because the file could not be created. Please report this to Serif. File::OpenUnmanaged fopen E001 [errno = 2] What can be done about this? I like affinity, but I can't spend hours on a photo only to find out it won't save.
  12. I was working on a document in affinity designer (on mac) and I was trying to edit a photo so I clicked on edit in affinity photo, this wasn't what I wanted and for some reason I thought it has duplicated the file and opened it in affinity photo so I closed the affinity window and clicked don't save. when I went back to designer I was horrified to see that the document was gone. Is there any way of recovering this file either through affinity or caches or temps, anything??
  13. Hi I’m fairly new to processing on the iPad and am wondering if anybody can tell me how I can automatically keep the original filename when exporting my work from .RAW format to .afphoto and .JPG formats. i want to be able to keep the camera filename so I can cross reference my processed work to original camera file, and sometimes re-visit my processing. i only get the “Untitled.jpg” option and its an absolute pain having to look up the original file name, type in and change it. Thanks in advance Kev
  14. Sorry if this has already been brought up. When I open a file type eg TGA/TIFF if I then modify that file and hit Ctrl S to save it - affinity tries to save it as an afphoto file, it should surely save it as the original file type over the original file.
  15. Saving my document either takes 10 seconds or 10 minutes. When it takes 10 minutes, my laptop gets extremely slow and laggy and I can barely do anything or type. In the same document, a save might take 10 seconds. Othertimes in the same document, a save might take 10 minutes or longer. On the long saves, the progress bar is empty until it starts moving and then its the normal 10 seconds (or so). Using 1.7.2. This never happened in 1.7.1 (it crashed saving sometimes and just disappeared, but when saving worked it was always 10-30 seconds, etc.)
  16. dontstopsteaminghams

    Publisher crashes on save

    My Publisher document crashes on save, upon opening the file up it says one of the resources have been altered outside affinity, but it hasn't and the file is embedded (it's an eps file). Anyway when making a change and saving it just crashes. looks like the file is corrupted. the thumbnail on my macbook pro's Finder window shows the affinity publisher logo instead of a preview thumbnail of the file like other working publisher files. What should I do. Many thanks,
  17. In Photos, when I click open with Affinity and then edit photo, it doesn't save the photo with edits back to Photos. How do I return my edited photo back to Photos?
  18. Greetings everyone! Urgently need your help. Publisher crushes every time I'm trying to save the document, which I need to be done as sooner as possible. Re-creating it from scratch doesn't help — the same error. I've got the last available version, going to Photo or Design and saving there — the same :( I also tried Beta Publisher — nothing helps. Text file with error message attached, hope that might help. Thank you. Publisher Error.rtf
  19. I just purchased Affinity Photo for Windows, and I have a problem. I open a Canon RAW image (freshly downloaded from my camera) and make some adjustment, then Develop it. Once that is done, I try to export it into JPEG. If you look at the screenshot (attached) I keep getting a "File Not Found" error message. What am I doing wrong in trying to convert my RAW image into a JPEG using AP? Untitled document.pdf
  20. I have found that there is inconsistencies when coming to saving the image that has been edited. Sometimes I find the file name defaults to “untitled” when coming to save image, image is imported from WD My Cloud every time in the same way. Also importing from iCloud has same issues. Please see screen shots for examples.
  21. I'm going to start by saying that I don't fully know if this is a Designer error, an error on OneDrive, or it's just that Files app work on a weird way. Looking forward to some clarification on this, and now onto the problem: Open an Affinity Designer file stored in OneDrive by using the Open from Cloud command, notice the document's Modified date/time Do some changes, doesn't really matter what they are, just enough to warrant a file save Save the file by using the Document > Save command, or by going into the home hub and choosing Save on the document's hamburger menu Go iOS's Files app, notice the file Modified date/time Sometimes the file will be updated and show a new Modified time/date, other times it won't update at all and will show the old time, like the file was never changed/saved If I open the OneDrive itself, or check the OneDrive folder on my desktop, I can confirm no file saves happened, so it's not just a visual glitch Closing the file within Designer and then closing the app itself sometimes triggers a file update, other times not so much... I don't really have anything else more specific to say about this issue. I can't reproduce it consistently, but it does happen very frequently. I also can't trigger the upload consistently, but closing the file & Designer works a significant amount of times. I'm using the latest stable versions of iOS 12, OneDrive and Designer, so no beta software here. Any ideas at all about what's going on?
  22. howdy :) is there a way to save export settings in affinity photo — make user defined presets? for example, different size .jpegs, resample & quality settings for future use & applications? i dont see an option for this in the export window nor a way to edit/save the default presets thank you! :)
  23. This is my first post I'm new to this forum. Ive tried and looked for hours to find out how to save all my adjustment layers to Preset(s). From my understanding you have to save each layer and label it. For example, adjusting and then saving the Vibrance as a preset and naming it. After saving each layer preset on my finished picture and labeling them, I opened up another photo, which I want to have the exact same adjustments. I clicked on all the custom layer adjustment presets I just made but the picture doesn't turn out the same in the end? Even though when I click on each preset (in the new photo that I want to look like the previous) it says its tweaked the same as the one I saved, but the photo still looks drastically different? Do all NOT adjustments transfer over? Am I doing something wrong? Is there a better way to do this? (and im not talking about the background people photoshopped out, im aware of that) THANK YOU for reading this, this is so frustrating and it makes me want to switch back to Lightroom. (the picture without people is the look i want, the picture with people is what happens when i click on all the saved presets for the finished picture)
  24. Crashes on saving the document Version: Affinity Publisher (macOS) 1.7.1(MAS), Beta 1.7.2.420 Reproducible 10/10 Open the file attached to this thread. Edit somewhere Save or Save as Crash! My environment macOS Mojave 10.14.5 MacBook Pro (13-inch, 2018, Four Thunderbolt 3 Ports) Intel Core i7 2.7GHz LPDDR3 2133MHz 16GB Intel Iris Plus Graphics 655 1536 MB and enough disk space Crash log is also attached. All (10/10) crashes happen in Kernel::OutSerialiser::SaveObjectI(Kernel::NonCounted<Kernel::Serialisable const>). Is there any workaround? Thank you in advance. PPR.afpub AP_Crash.txt
  25. Have updated to 1.7.1 this morning. I have edited a jpg and wish to save the file using layers, thus saving to native file. Same issue when exporting files. Wish to save to Photos Folder on Win10 1903 (or any other folder) Click save as, assign a file name and I get ""File not found. Check file name and try again"" I can however save the file to my Downloads Folder, but no other. I prefer to save working files to my desktop rather than a folder, but I'm not fussed if I have to use a dedicated folder. It is as if Photo is not seeing folders / folder locations other than my Downloads Folder. All other apps I am using in terms of writing, are working fine. I have not tried Designer yet. Please note this is a Windows Issue in security - turn off controlled folders and the issue is solved. (thanks for the forum)
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