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Found 9 results

  1. I have a macOS updated to current Ventura software, I downloaded all of my V1 and V2 affinity apps from the developers site. First I installed V2 Migrated V1 into V2 when prompted Then I erased all V1 apps as best I could from Mac OS I have yet to see what this did or any effects this will have if any at all. Im interested in creating as much space on my computer as possible by getting rid of all V1 package contents, cache, etc. Can anyone tell me if there is a efficient way to do this manually and with out a cleaner. in my experience the cleaners still tend to leave a lot behind and id like to trash all of the old V1 contents. I just can’t remember which folders I should check in macOS , any help would be great ! Im also interested to know about the best way to install/uninstall 1) Install/uninstall A. Did you Uninstalled V1 affinity apps to include photo, designer, publisher, before you installed the V2 version? OR B. Did you Install V2 and then uninstall V1 apps after ? Did you encounter Any problems? did you find a solution? 2) Migrate V1 into V2 A.Did you migrate V1 into V2 when prompted ? OR B.Did you decide not to migrate V1 to V2 and install plug-ins add-ons etc. afterwards ? Did you encounter Any problems? did you find a solution? *ANY INFOR YOU ARE ABLE TO CONTRIBUTE TO THE QUESTIONS ABOVE ARE APPRECIATED Thanks !
  2. Hi, what's the Serif upgrade policy concerning Affinity V.1 users? Are you planning to offer us discounted prices for "moving up"? Personally, I bought your delicious apps via Mac App Store.
  3. First and foremost, these are definitive, and you should not post questions about these: Licenses are OS specific and non-transferable You cannot transfer you license from Mac to Windows or iPad. Serif sell Affinity licenses per OS. A new purchase is required for each supported OS {Windows, Mac, and iOS} If you have bought the Mac/Windows version you will still need to buy the Windows/Mac version if you want to use it on the other OS. If you have bought the Mac version you will still need to buy the iPad version if you want to use it on an iPad (or vice-versa). Number of installations Licensing on each OS is fairly generous in terms of installation on other machines on the same OS and can be found here in the relevant "Your Rights and Permitted Use" section. Software Licenses cannot be moved between the stores we sell on. You cannot transfer from the Mac App Store to access the Mac version from the Affinity Store instead (or vice-versa) You cannot transfer from the Windows Store to access the Windows version from the Affinity Store instead (or vice-versa) There are also lots of questions asked numerous times in this forum, so we have written some standard answers for them. Those standard answers are collected together in this FAQ forum. We have written some search filters to help you see if your problem is one of the posts in that forum.
  4. Hello, Perhaps I might be the only one looking for this, but I think it would be nice to have a listing of all the Affinity related filetypes / fileformats. I couldn't find them in the help, on the site or on the forum. So I'm listing what I have found. afassets afbrushes afdesign afgrids afmacro afmacros afpalette afphoto afpub afselection afshort afstyles aftemplate aftonemap profile Best regards Ady
  5. In AFFINITY Designer, what is the page layout for social media banner ( youtube, facebook, twitter and linked in). And also what will be the logo /icon measurement layout in those banner .
  6. There are lots of questions asked numerous times in this forum, so we have written some standard answers for them. Those standard answers are collected together in a V2 FAQ Forum and in a V1 FAQ forum. We have written some search filters to help you see if your problem is one of the posts in that forum. Don't forget to check out our Tutorials forum which is packed full of techniques and tricks that will help you understand the software, particularly these which were made by our team. Official Affinity Photo (Desktop) Tutorials Official Affinity Designer (Desktop) Tutorials Official Affinity Publisher (Desktop) Tutorials Official Affinity Photo (iPad) Tutorials Official Affinity Designer (iPad) Tutorials
  7. Most questions have already been asked many times, and you could probably save a lot of time by finding an existing answer. We strongly recommend you check in the "Frequently Asked Questions about V2 software" forum before posting your support query. To help, here are some readymade searches. All posts in the V2 FAQ forum in Frequently Asked Questions All posts in the iPad Questions forum in the iPad Questions forum All posts in this Desktop Questions forum in the Desktop Questions forum Affinity Designer posts in iPad Questions Affinity Photo posts in iPad Questions Affinity Publisher posts in iPad Questions Customer Services & Purchasing posts in Frequently Asked Questions Please click on one of these links above then add description for your support question in the "Search Term" box and press Enter. If you cannot find an answer to your question then post a request in the appropriate support forum for a member of staff to assist you, alternatively there are other ways you can contact us listed on that page.
  8. For more information on OS licensing & allowable number of installations for both Affinity V2 and V1, please click the relevant link below: Affinity V2 Licence Information: https://store.serif.com/help/ https://affinity.serif.com/learn/in-app-licence-activation/ Affinity V1 Licence Information: OS Licensing and allowable number of installations There are also lots of questions asked numerous times in this forum, so we have written some standard answers for them. Those standard answers are collected together in an FAQ forum. We have written some search filters to help you see if your problem is one of the posts in that forum.
  9. Where do I get support? The best place for asking questions, reporting bugs and requesting features is right here on our forum – this is where we all hang out: · Questions · Report a Bug on Mac, Report a bug on Windows and Report a Bug on iPad. · Make a feature suggestion What are the system requirements? OS X Mavericks (10.9) or above for Mac and Windows 7 (SP1) and above for MS Windows – but you can see the full spec for Affinity Designer here and for Affinity Photo here Is it available to buy for Windows? Affinity Designer for Windows is available to here, and Affinity Photo for Windows is available to buy here and both are also on the Windows Store here. We support 64-bit editions of Windows 7 (SP1), 8.1, and 10. If you have bought any Affinity apps for the MacOS or Windows or iPad and want to run on one of the other platforms also, you will need to purchase additional licenses for those other platforms. Are there trial versions available? Yes, there are free 10-day trials for Mac and Windows available on our site, with Affinity Photo at affinity.serif.com/photo/trial and Affinity Designer at affinity.serif.com/designer/trial. I've used my trial, can I have another? No, unfortunately not. The trials need to be secure to prevent abuse, so even though your wish is for an honest evaluation we cannot circumvent the trial checking built in to the app. If you installed a trial of Affinity Photo or Affinity Designer before, you can only use a future trial when it is updated to reflect new features (1.6, 1.7, 1.8 etc). The customer beta versions of Affinity apps do not offer an additional trial period and only work for paid customers. What is Affinity Photo Plugin support like? We are currently working with some plug-in manufacturers to make their plug-ins fully compatible with Affinity Photo. We will keep you updated on our progress. We would also love to know which plug-ins you would like to see made compatible with Affinity Photo. Do you plan to have Web site design/Digital Asset Management/animation/video editing products too? We’re not sure yet! but we are very interested in adding a DAM solution to the Affinity suite in future. Do you produce apps for iPad? Affinity Photo for iPad is available from the iOS App Store here. Affinity Designer for iPad is available from the iOS App Store here. Do you have any tutorials or handbook available? We have the Designer Workbook available to purchase here and the Photo Workbook here. We also have a comprehensive set of video tutorials, you can find our growing collection here . Due to high design and production costs each Workbook is only available in English and in German, with no plans for otther languages. Are Affinity Designer, Affinity Photo and Affinity Publisher available in any languages other than English? Yes, each apps already includes English (US and UK), German, French, Spanish, Italian, Portuguese (Brazilian), Japanese, Russian, and Chinese (Simplified). Language is chosen for you automatically and you can also change it in Preferences > General. How does the pricing work in different countries? We set the price in USD for sale within the USA, and from there the price shown in other countries and currencies is set by Apple based on a matrix they use. We have no control over that matrix or any updates Apple may make to it in the future. Our Affinity Store matches these prices for Windows to make the sale price the same. Are Affinity Windows apps available to buy outside of the Affinity Store? Yes, Affinity Designer for Windows and Affinity Photo for Windows are available on the Serif Affinity Store and also the Windows Store. Are Affinity Mac apps available to buy outside of the Mac App Store? Yes, Affinity Designer for Mac and Affinity Photo for Mac are available on the Serif Affinity Store and also the Mac App Store. This also applies to educational and other volume license sales — Serif operate volume purchase programs for organisations to reduce costs and simplify distribution and management, which you can find our more about for business here and for education here. Is there anywhere I can download a cheat sheet showing the shortcuts for Affinity apps? Yes there is! You can download a full list of default shortcuts for the Affinity apps in this Affinity Spotlight article (where you will find printable PDFs and also the Affinity Designer source files for English and German keyboards in case you want to include your own customized shortcuts). Can I use the Affinity logo and name for my website/channel/product/service? We really appreciate and encourage activities that support Affinity software so we're pretty fair about trademark usage, but naturally there are limitations. We want Affinity users to be confident about what content is created by Affinity and what is created by third parties, our guidelines in this short PDF (English only) make things quite clear.
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