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If you have macOS Monterey, Big Sur or macOS Catalina you may notice that our apps are taking 20+ secs to launch after starting your Mac from cold or after rebooting your Mac. However, subsequent launches should be fine. This issue has been logged with our developers but a workaround can be found here.

Users have reported an issue related to exporting after updating their iPad to 15.4 (or later). You may find that your exported image may not include recent changes and shows a previous edit of the image. Our developers are aware the issue and a workaround is to quit and reopen the app, open the same document from the Home Screen and export - this time it will export correctly.

Affinity Photo macOS (1.10.5): MD5: 920c0663518cedf46dcbde600bf8ebca SHA1: de0d465fa11eee58271b5892b6c3d4cf793c5c7d SHA256: 7786101767815037942ca918629958b691d266601f72be063e7c209978813149 Windows (1.10.5): MD5: 45b48e04a879b117b10a08ae2a99e190 SHA1: be3faeacef0b1c471aa4fa981a4726a8eff95021 SHA256: 8b44177b86f22d2b2c4f31e94eaf7e2ac28fdb7095e087d265473450118c2db0 Affinity Designer macOS (1.10.5): MD5: 6fab80e2aac88ceebe583abe0fc4d995 SHA1: 7deb27b26b7e11a3a8fafd28a9677a53d3acedca SHA256: bbcdc5540233d2cfa6daba0512fb61417119cffcb28012e08b04d1693989d390 Windows (1.10.5): MD5: ebe16cfcc3bec9d8fbdad976740fbc61 SHA1: e881db30fab434361fad1fa5b8894148e67c04eb SHA256: adeeb1b791ddaa8100a19110e8c90270ab69943f78f5b10a196239a95a981b7b Affinity Publisher macOS (1.10.5): MD5: 9b8f0b4f0bb4134f8c81b4db97be8087 SHA1: 1bfbbe41853b744bf58604b005c66803abf4202f SHA256: 96a72789dc8bd9a84bbd4333cf8cc4076b84dde4dba21d551be3904024ba35d7 Windows (1.10.5): MD5: e28f8c316ee14086b97b98b3a0890389 SHA1: e00e8610d147e3dafac5f2f673ffa3bf0be3ed1a SHA256: 68c4932f925fa967e78f965499bf33f55eecdc96004f8ea40295d4a15014f25d You can also use simple downloadable resources such as this to verify the files. Another method is to use Terminal within macOS, as outlined here.

If you purchased your Affinity app through the Mac App Store you may see the error Failed to Open File when trying open a document into the app. You may also get the error Failed to Save Document when trying to save or export a document from the app. You may also notice the app taking several minutes to load. This issue is caused by using a Font Manager to activate a large amount of fonts and Sandboxing. Any app purchased through the Mac App Store will be Sandboxed. Sandboxed apps are designed to prevent unrestricted access to user data and system resources. It also limits the amount of files/resources a Sandboxed app can open within the app. If you're using a Font Management app and you have a large amount of Fonts activated, 2,000 or more, and they're not stored in one of the below default macOS Font Locations, you may experience the issues mentioned above: Library > Fonts System > Library > Fonts Users > {Username} > Library > Fonts If you suspect that you're having this issue, open the Console app and then open the Affinity app and look for any errors similar to: Sandbox: Affinity Designe(1637) deny(1) file-read-data /Users/{Username}/Desktop/Font Cache/{Fontname}.ttf To get around this issue, please deactivate any fonts that are not needed or try moving your fonts to one of the default macOS Font Locations specified above.

If you are looking for the list supported by Version 2 you will find it posted here Here is the supported RAW camera list, as of 1.10.6 retail builds using SerifLabs RAW engine: Note: This list is for the native SerifLabs RAW engine only (this is the default when you open a raw file). On macOS and iOS there is an additional option to use the built in RAW image processing Apple (core image raw) engine please refer instead to these articles for their list of supported models: on macOS Sonoma and iOS 17 on macOS Ventura and iOS 16 on macOS Monterey and iOS 15 on macOS Big Sur and iOS 14 on macOS Catalina and iOS 13 on macOS Mojave and iOS 12 on macOS High Sierra and iOS 11 on macOS Sierra and iOS 10 on OS X El Capitan on OS X Yosemite on OS X Mavericks Serif Labs Supported Cameras (based on libraw snapshot 202110 with additional Canon CR3 code) ASUS: ZenPhone4 ZenPhone6 AVT: F-080C F-145C F-201C F-510C F-810C Adobe: Digital Negative (DNG) AgfaPhoto: DC-833m Alcatel: 5035D Apple: iPad Pro iPhone SE iPhone 6s iPhone 6 plus iPhone 7 iPhone 7 plus iPhone 8 iPhone 8 plus iPhone X iPhone 12 Pro iPhone 12 Pro Max iPhone 13 Pro QuickTake 100 QuickTake 150 QuickTake 200 AutelRobotics: XB015 XT705 (EVO II) BQ: Aquarius U Baumer: TXG14 BlackMagic: Cinema Camera Micro Cinema Camera Pocket Cinema Camera Production Camera 4k URSA URSA Mini 4k URSA Mini 4.6k URSA Mini Pro 4.6k CLAUSS: pix500 Canon: PowerShot 600 PowerShot A5 PowerShot A5 Zoom PowerShot A50 PowerShot A410 PowerShot A460 PowerShot A470 PowerShot A480 PowerShot A530 PowerShot A540 PowerShot A550 PowerShot A560 PowerShot A570 IS PowerShot A590 IS PowerShot A610 PowerShot A620 PowerShot A630 PowerShot A640 PowerShot A650 IS PowerShot A710 IS PowerShot A720 IS PowerShot A3300 IS PowerShot D10 PowerShot ELPH 130 IS / IXUS 140 / IXY 110F PowerShot ELPH 160 IS / IXUS 160 PowerShot Pro70 PowerShot Pro90 IS PowerShot Pro1 PowerShot G1 PowerShot G1 X PowerShot G1 X Mark II PowerShot G1 X Mark III PowerShot G2 PowerShot G3 PowerShot G3 X PowerShot G5 PowerShot G5 X PowerShot G5 X Mark II PowerShot G6 PowerShot G7 PowerShot G7 X PowerShot G7 X Mark II PowerShot G7 X Mark III PowerShot G9 PowerShot G9 X PowerShot G9 X Mark II PowerShot G10 PowerShot G11 PowerShot G12 PowerShot G15 PowerShot G16 PowerShot S2 IS PowerShot S3 IS PowerShot S5 IS PowerShot SD300 / IXUS 40 / IXY Digital 50 PowerShot SD750 / IXUS 75 / IXY Digital 90 PowerShot SD900 / IXUS 900Ti / IXY Digital 1000 PowerShot SD950 / Digital IXUS 960 IS / IXY Digital 2000 PowerShot SD1200 / Digital IXUS 95 IS / IXY Digital 1000 PowerShot S30 PowerShot S40 PowerShot S45 PowerShot S50 PowerShot S60 PowerShot S70 PowerShot S90 PowerShot S95 PowerShot S100 PowerShot S110 PowerShot S120 PowerShot SX1 IS PowerShot SX40 HS PowerShot SX50 HS PowerShot SX60 HS PowerShot SX70 HS PowerShot SX100 IS PowerShot SX110 IS PowerShot SX120 IS PowerShot SX130 IS PowerShot SX160 IS PowerShot SX220 HS PowerShot SX510 HS PowerShot SX710 HS PowerShot SX10 IS PowerShot SX20 IS PowerShot SX30 IS PowerShot IXUS 95 IS PowerShot IXUS 960 IS EOS 5DS EOS 5DS R EOS 5D EOS 5D Mark II EOS 5D Mark III EOS 5D Mark IV EOS 6D EOS 6D Mark II EOS 7D EOS 7D Mark II EOS 10D EOS 20D EOS 20Da EOS 30D EOS 40D EOS 50D EOS 60D EOS 60Da EOS 70D EOS 77D / 9000D EOS 80D EOS 90D EOS 100D / Rebel SL1 / Kiss X7 EOS 200D / Rebel SL2 / Kiss X9 EOS 250D / 200D II / Rebel SL3 / Kiss X10 EOS 300D / Digital Rebel / Kiss Digital EOS 350D / Digital Rebel XT / Kiss Digital N EOS 400D / Digital Rebel XTi / Kiss Digital X EOS 450D / Digital Rebel XSi / Kiss X2 EOS 500D / Rebel T1i / Kiss X3 EOS 550D / Rebel T2i / Kiss X4 EOS 600D / Rebel T3i / Kiss X5 EOS 650D / Rebel T4i / Kiss X6i EOS 700D / Rebel T5i / Kiss X7i EOS 750D / Rebel T6i / Kiss X8i EOS 760D / Rebel T6S / 8000D EOS 800D / Rebel T7i / Kiss X9i EOS 850D / Rebel T8i / Kiss X10i EOS 1000D / Digital Rebel XS / Kiss F EOS 1100D / Rebel T3 / Kiss X50 EOS 1200D / Kiss X70 / REBEL T5 / Hi EOS 1300D / Rebel T6 / Kiss X80 EOS 1500D / 2000D / Rebel T7 / Kiss X90 EOS 3000D / 4000D / Rebel T100 EOS C500 EOS D2000 EOS D30 EOS D60 EOS M EOS M2 EOS M3 EOS M5 EOS M6 EOS M6 Mark II EOS M10 EOS M50 / Kiss M EOS M50 Mark II EOS M100 EOS M200 EOS R EOS R5 EOS R6 EOS RP EOS-1D C EOS-1D X EOS-1D X Mark II EOS-1D X Mark III (lossless compressed only) EOS-1D EOS-1D Mark II EOS-1D Mark II N EOS-1D Mark III EOS-1D Mark IV EOS-1Ds EOS-1Ds Mark II EOS-1Ds Mark III Casio: QV-2000UX QV-3000EX QV-3500EX QV-4000 QV-5700 QV-R41 QV-R51 QV-R61 EX-F1 EX-FC300S EX-FC400S EX-FH20 EX-FH25 EX-FH100 EX-S20 / M20 EX-S100 EX-Z4 EX-Z50 EX-Z500 EX-Z55 EX-Z60 EX-Z75 EX-Z750 EX-Z8 EX-Z850 EX-Z1050 EX-ZR100 EX-Z1080 EX-ZR700 EX-ZR710 EX-ZR750 EX-ZR800 EX-ZR850 EX-ZR1000 EX-ZR1100 EX-ZR1200 EX-ZR1300 EX-ZR1500 EX-ZR3000 EX-ZR3100 EX-ZR3200 EX-ZR3500 EX-ZR3600 EX-ZR3700 EX-ZR4000 EX-ZR4100 EX-ZR5000 EX-ZR5100 EX-100 EX-100F EX-100PRO EX-10 EX-P505 EX-P600 EX-P700 Contax: N Digital Creative: PC-CAM 600 DJI: 4384x3288 Mavic Air Mavic Air2 Mavic Air 2S (new) Mavic Mini2 Osmo Action Pocket Phantom4 Pro/Pro+ Zenmuse X5 Zenmuse X5R DXO: One Digital Bolex: D16 D16M Epson: R-D1 R-D1s R-D1x Eyedeas: E1 Foculus: 531C FujiFilm: DBP for GX680 / DX-2000 E550 E900 F500EXR / F505EXR F550EXR F600EXR / F605EXR F700 F710 F770EXR / F775EXR F800EXR F810 F900EXR S2Pro S3Pro S5Pro S20Pro S1 S100FS S5000 S5100 / S5500 S5200 / S5600 S6000fd / S6500fd S7000 S9000 / S9500 S9100 / S9600 S200EXR / S205EXR SL1000 HS10/HS11 HS20EXR / HS22EXR HS30EXR / HS33EXR / HS35EXR HS50EXR GFX 50S GFX 50S II (new) GFX 50R GFX 100 GFX 100S (new) X-Pro1 X-Pro2 X-Pro3 X-S1 XQ1 XQ2 X100 X100F X100S X100T X100V X10 X20 X30 X70 X-A1 X-A2 X-A3 X-A5 X-A7 X-A10 X-A20 X-E1 X-E2 X-E2S X-E3 X-E4(new) X-M1 XF1 XF10 X-H1 X-S10 X-T1 X-T1 Graphite Silver X-T2 X-T3 X-T4 X-T10 X-T20 X-T30 X-T100 X-T200 IS-1 GITUP: GIT2 GIT2P G3 DUO (16:9 mode only) Gione: E7 Google: Pixel Pixel XL Pixel 3a Pixel 4 XL Pixel 4a (5G) Pixel 5 GoPro: Fusion Hero5 Hero6 Hero7 Hero8 Hero9 (new) Hero10 (new) HTC: UltraPixel MyTouch 4G One (A9) One (M9) 10 U12 Hasselblad: H2D-22 H2D-39 H3DII-22 H3DII-31 H3DII-39 H3DII-50 H3D-22 H3D-31 H3D-39 H4D-60 H4D-50 H4D-40 H4D-31 H5D-60 H5D-50 H5D-50c H5D-40 H6D-100c A6D-100c CFV CFV-50 CFV II 50C CFH CF-22 CF-31 CF-39 V96C L1D-20c (DJI Mavic 2 Pro) Lusso Lunar True Zoom Stellar Stellar II HV X1D X1D II 50C Huawei: P8 Lite (PRA-LX1) P9 (EVA-L09/AL00) P10 (VTR-L09) P10+ (VKY-L09) P10 Lite (WAS-LX1A) P20 (EML-L09) P20 Pro (CLT-L29/L09) P30 Pro (VOG-L29) Honor6a Honor7a pro Honor8 (FRD-L09) Honor9 Honor10 Honor20 Honor View 10 (BKL-L09) Honor View 20 (PCT-L29) Honor 20 Pro (YAL-L41) Mate8 (NXT-L29) Mate10 (BLA-L29) Mate20 Pro (LYA-L29) Mate20 Lite (SNE-LX1) ISG: 2020x1520 Ikonoskop: A-Cam dII Panchromatic A-Cam dII Imacon: Ixpress 96, 96C Ixpress 384, 384C (single shot only) Ixpress 132C Ixpress 528C (single shot only) JaiPulnix: BB-500CL BB-500GE Kinefinity: KineMINI KineRAW Mini KineRAW S35 Kodak: DC20 DC25 DC40 DC50 DC120 DCS 200 DCS 315C DCS 330C DCS 420 DCS 460 DCS 460M DCS 520C DCS 560C DCS 620C DCS 620X DCS 660C DCS 660M DCS 720X DCS 760C DCS 760M DCS Pro 14n DCS Pro 14nx DCS Pro SLR/c DCS Pro SLR/n EOS DCS 1 EOS DCS 3 NC2000 ProBack PB645C PB645H PB645M C330 C603 P850 P880 PIXPRO AZ901 PIXPRO S-1 Z980 Z981 Z990 Z1015 KAI-0340 Konica: KD-400Z KD-510Z LG: G3 G4 G5 (H850) G6 V20 (H910) V20 (F800K) VS995 Leaf: AFi 5 AFi 6 AFi 7 AFi-II 6 AFi-II 7 AFi-II 10 AFi-II 10R Aptus-II 5 Aptus-II 6 Aptus-II 7 Aptus-II 8 Aptus-II 10 Aptus-II 12 Aptus-II 12R Aptus 17 Aptus 22 Aptus 54S Aptus 65 Aptus 65S Aptus 75 Aptus 75S Cantare Cantare XY CatchLight CMost Credo 40 Credo 50 Credo 60 Credo 80 (low compression mode only) DCB-II Valeo 6 Valeo 11 Valeo 17 Valeo 17wi Valeo 22 Valeo 22wi Volare Leica: C (Typ 112) CL C-Lux / CAM-DC25 Digilux 2 Digilux 3 Digital-Modul-R D-LUX2 D-LUX3 D-LUX4 D-LUX5 D-LUX6 D-LUX7 D-Lux (Typ 109) M8 M8.2 M9 M10 M10-D M10-P M10-R M10 Monochrom M (Typ 240) M (Typ 262) Monochrom (Typ 240) Monochrom (Typ 246) M-D (Typ 262) M-E M-P R8 Q (Typ 116) Q-P Q2 Q2 Monochrom S S2 S3 S (Typ 007) SL (Typ 601) SL2 SL2-S T (Typ 701) TL TL2 X1 X (Typ 113) X2 X-E (Typ 102) X-U (Typ 113) V-LUX1 V-LUX2 V-LUX3 V-LUX4 V-LUX5 V-Lux (Typ 114) X VARIO (Typ 107) Lenovo: a820 Logitech: Fotoman Pixtura Mamiya: ZD Matrix: 4608x3288 Meizy: MX4 Micron: 2010 Minolta: RD175 / Agfa ActionCam DiMAGE 5 DiMAGE 7 DiMAGE 7i DiMAGE 7Hi DiMAGE A1 DiMAGE A2 DiMAGE A200 DiMAGE G400 DiMAGE G500 DiMAGE G530 DiMAGE G600 DiMAGE Z2 Alpha/Dynax/Maxxum 5D Alpha/Dynax/Maxxum 7D Motorola: PIXL Moto G (5S) Moto G7 Play Nikon: D1 D1H D1X D2H D2Hs D2X D2Xs D3 D3s D3X D4 D4s D40 D40X D5 D50 D6 D60 D70 D70s D80 D90 D100 D200 D300 D300s D500 D600 D610 D700 D750 D780 D800 D800E D810 D810A D850 D3000 D3100 D3200 D3300 D3400 D3500 D5000 D5100 D5200 D5300 D5500 D5600 D7000 D7100 D7200 D7500 Df Z 5 Z 6 Z 6 II Z 7 Z 7 II Z 50 Z fc (new) 1 AW1 1 J1 1 J2 1 J3 1 J4 1 J5 1 S1 1 S2 1 V1 1 V2 1 V3 Coolpix 700 Coolpix 800 Coolpix 880 Coolpix 900 Coolpix 950 Coolpix 990 Coolpix 995 Coolpix 2100 Coolpix 2500 Coolpix 3200 Coolpix 3700 Coolpix 4300 Coolpix 4500 Coolpix 5000 Coolpix 5400 Coolpix 5700 Coolpix 8400 Coolpix 8700 Coolpix 8800 Coolpix A Coolpix A1000 Coolpix B700 Coolpix P330 Coolpix P340 Coolpix P950 Coolpix P6000 Coolpix P1000 Coolpix P7000 Coolpix P7100 Coolpix P7700 Coolpix P7800 Coolpix S6 Coolscan NEF Nokia: 7 Plus 8.3 5G 9 N95 X2 1200x1600 Lumia 930 Lumia 950 XL Lumia 1020 Lumia 1520 Olympus: AIR A01 C-3030Z C-350Z C-5050Z C-5060WZ C-7070WZ C-70Z C-7000Z C-740UZ C-770UZ C-8080WZ D-560Z E-1 E-3 E-5 E-10 E-20 / E-20N / E-20P E-30 E-300 E-330 E-400 E-410 E-420 E-450 E-500 E-510 E-520 E-600 E-620 E-P1 E-P2 E-P3 E-P5 E-P7 (new) E-PL1 E-PL1s E-PL2 E-PL3 E-PL5 E-PL6 E-PL7 E-PL8 E-PL9 E-PL10 E-PM1 E-PM2 E-M1 E-M1 Mark II E-M1 Mark III E-M1X E-M10 E-M10 Mark II E-M10 Mark III E-M10 Mark IV E-M5 E-M5 Mark II E-M5 Mark III Pen-F SP-310 SP-320 SP-350 SP-500UZ SP-510UZ SP-550UZ SP-560UZ SP-565UZ SP-570UZ Stylus 1 Stylus 1s SH-2 SH-3 TG-4 TG-5 TG-6 X200 XZ-1 XZ-2 XZ-10 OmniVision: 4688 OV5647 OV5648 OV8850 13860 OnePlus: 6 (A6003) 6T 7 Pro (GM1913) 8 Pro (IN2023) One A3303 A5000 PARROT: Anafi Bebop 2 Bebop Drone Panasonic: DMC-CM1 DMC-FZ8 DMC-FZ18 DMC-FZ28 DMC-FZ30 DMC-FZ35 / FZ38 DMC-FZ40 / FZ42 / FZ45 DMC-FZ50 DMC-FZ70 / FZ72 DC-FZ80 / FZ81 / FZ82 / FZ83 / FZ85 DMC-FZ100 DMC-FZ150 DMC-FZ200 DMC-FZ300 / FZ330 DMC-FZ1000 DC-FZ1000 II / FZ1000M2 / DC-FZ10002 DMC-FZ2000 / FZ2500 / FZH1 DMC-FX150 / FX180 DMC-G1 DMC-G10 DMC-G2 DMC-G3 DMC-G5 DMC-G6 DMC-G7 / G70 DMC-G8 / G80 / G81 / G85 DC-G9 DC-G90 / G95 / G91 / G99 DC-G100 / G110 DMC-GF1 DMC-GF2 DMC-GF3 DMC-GF5 DMC-GF6 DMC-GF7 DC-GF10 / GF90 DMC-GH1 DMC-GH2 DMC-GH3 DMC-GH4 AG-GH4 DC-GH5 DC-GH5S DC-GH5 Mark II (new) DMC-GM1 DMC-GM1s DMC-GM5 DMC-GX1 DMC-GX7 DMC-GX8 DC-GX9 / GX7mkIII DMC-GX80 / GX85, DMC-GX7mkII DC-GX800 / GX850, DC-GF9 DMC-L1 DMC-L10 DMC-LC1 DMC-LF1 DMC-LX1 DMC-LX2 DMC-LX3 DMC-LX5 DMC-LX7 DMC-LX9 / LX10 / LX15 DMC-LX100 DC-LX100M2 DC-S1 DC-S1H DC-S1R DC-S5 DMC-ZS40, DMC-TZ60 / TZ61 DMC-ZS50, DMC-TZ70 / TZ71 DMC-ZS60, DMC-TZ80 / TZ81 / TZ82 / TZ85 DC-ZS70, DC-TZ90 / TZ91 / TZ92 / TZ93 DC-ZS80, DC-TZ95 / TZ96 / TZ97 DMC-ZS100 / ZS110, DMC-TZ100 / TZ101 / TZ110, DMC-TX1 DC-ZS200 / ZS220, DC-TZ200 / TZ202 / TZ220, DC-TX2 Pentax: *ist D *ist DL *ist DL2 *ist DS *ist DS2 K10D K20D K100D K100D Super K110D K200D K2000/K-m KP K-x K-r K-01 K-1 K-1 Mark II K-3 K-3 Mark II K3 Mark III (new) K-30 K-5 K-5 II K-5 IIs K-50 K-500 K-7 K-70 K-S1 K-S2 MX-1 Q Q7 Q10 QS-1 Optio S Optio S4 Optio 33WR Optio 750Z 645D 645Z PhaseOne: IQ140 IQ150 IQ160 IQ180 IQ180 IR IQ250 IQ260 IQ260 Achromatic IQ280 IQ3 50MP IQ3 60MP IQ3 80MP IQ3 100MP IQ3 100MP Trichromatic IQ4 150MP LightPhase Achromatic+ H 10 H 20 H 25 P 20 P 20+ P 21 P 25 P 25+ P 30 P 30+ P 40+ P 45 P 45+ P 65 P 65+ Photron: BC2-HD Pixelink: A782 PtGrey: GRAS-50S5C RaspberryPi: Camera Camera V2 Realme: 3 Pro Ricoh: GR GR II GR III GR IIIx (new) GR Digital GR Digital II GR Digital III GR Digital IV Caplio GX100 Caplio GX200 GXR Mount A12 GXR GR Lens A12 50mm F2.5 Macro GXR GR Lens A12 28mm F2.5 GXR Ricoh Lens A16 24-85mm F3.5-5.5 GXR Ricoh Lens S10 24-72mm F2.5-4.4 VC GXR Ricoh Lens P10 28-300 mm F3.5-5.6 VC Rollei: d530flex RoverShot: 3320af SMaL: Ultra-Pocket 3 Ultra-Pocket 4 Ultra-Pocket 5 STV: 680 VGA SVS: SVS625CL Samsung: EX1 / TL500 EX2F GX-1L GX-1S GX10 GX20 Galaxy Nexus Galaxy Note 9 Galaxy NX (EK-GN120) Galaxy S3 Galaxy S6 (SM-G920F) Galaxy S7 Galaxy S7 Edge Galaxy S8 (SM-G950U) Galaxy S9 (SM-G960F) Galaxy S9+ (SM-G965U / 965F) Galaxy S10 (SM-G973F) Galaxy S10+ (SM-G975U) NX1 NX5 NX10 NX11 NX100 NX1000 NX1100 NX20 NX200 NX210 NX2000 NX30 NX300 NX300M NX3000 NX500 NX mini / NXF1 Pro815 WB550 / WB560 / HZ15W WB2000 / TL350 WB5000 / HZ25W S85 (hacked) S850 (hacked) Sarnoff: 4096x5440 Seitz: 6x17 Roundshot D3 Roundshot D2X Roundshot D2Xs Sigma: fp SD9 (raw decode only) SD10 (raw decode only) SD14 (raw decode only) SD15 (raw decode only) SD1 SD1 Merrill DP1 DP1 Merrill DP1S DP1X DP2 DP2 Merrill DP2S DP2X DP3 Merrill dp0 Quattro dp1 Quattro dp2 Quattro dp3 Quattro sd Quattro sd Quattro H Sinar: eMotion 22 eMotion 54 eSpirit 65 eMotion 75 eVolution 75 3072x2048 (Sinarback 23) 4080x4080 (Sinarback 44) 4080x5440 STI format Sinarback 54 Sony: ILCE-1 (A1) (new) ILCE-7 (A7) ILCE-7M2 (A7 II) ILCE-7M3 (A7 III) ILCE-7C (A7C) ILCE-7R (A7R) ILCE-7RM2 (A7R II) ILCE-7RM3 (A7R III) ILCE-7RM3A (A7R IIIA) (new) ILCE-7RM4 (A7R IV) ILCE-7RM4A (A7R IVA) (new) ILCE-7S (A7S) ILCE-7SM2 (A7S II) ILCE-7SM3 (A7S III) ILCE-9 (A9) ILCE-9M2 (A9 II) ILCA-68 (A68) ILCA-77M2 (A77-II) ILCA-99M2 (A99-II) ILCE-3000 / 3500 ILCE-5000 ILCE-5100 ILCE-6000 ILCE-6100 ILCE-6300 ILCE-6400 ILCE-6500 ILCE-6600 ILCE-QX1 DSC-F828 DSC-HX95 DSC-HX99 DSC-R1 DSC-RX0 DSC-RX0 II DSC-RX1 DSC-RX1R DSC-RX1R II DSC-RX10 DSC-RX10 II DSC-RX10 III DSC-RX10 IV DSC-RX100 DSC-RX100 II DSC-RX100 III DSC-RX100 IV DSC-RX100 V DSC-RX100 VA DSC-RX100 VI DSC-RX100 VII DSC-V3 DSLR-A100 DSLR-A200 DSLR-A230 DSLR-A290 DSLR-A300 DSLR-A330 DSLR-A350 DSLR-A380 / A390 DSLR-A450 DSLR-A500 DSLR-A550 DSLR-A560 DSLR-A580 DSLR-A700 DSLR-A850 DSLR-A900 NEX-3 NEX-3N NEX-5 NEX-5N NEX-5R NEX-5T NEX-6 NEX-7 NEX-C3 NEX-F3 NEX-VG20 NEX-VG30 NEX-VG900 SLT-A33 SLT-A35 SLT-A37 SLT-A55(V) SLT-A57 SLT-A58 SLT-A65(V) SLT-A77(V) SLT-A99(V) XCD-SX910CR IMX135-mipi 13mp IMX135-QCOM IMX072-mipi IMX214 IMX219 IMX230 IMX298-mipi 16mp IMX219-mipi 8mp Xperia 5 II (XQ-AS52) Xperia L ZV-1 (DCZV1/B) ZV-E10 (new) Vivo: X51 5G (V2006) Xiaomi: MI 3 MI 8 MI 9 Lite MI MAX RedMi Note3 Pro RedMi Note7 FIMI X8SE Xiaoyi: YIAC3 (YI 4k) YUNEEC: CGO3 CGO3P CGO4 Yi: M1 Zeiss: ZX1 Zenit: M * (new) means added since Affinity 1.10.0 which was based on libraw 202101

We've had quite a few reports from users that Bitdefender is flagging/blocking downloads from the Affinity Store as being infected with a Gen:Variant.Mikey.119369 virus. We can confirm that all files downloaded from the Affinity Store have all been scanned before being made publicly available to users. This is a False Positive and as been reported to Bitdefender - it can take up to 72 hours for them to update their app.

If the PDF was placed in the document using Version 1.8 or earlier and is embedded rather than linked, the original PDF data will not be available. The solution is to Replace the document in Version 1.9 using Resource Manager. Version 1.9 ensures that for any PDF that is placed as embedded a copy of the original PDF data is included in the document to enable Passthrough if desired.

The 1.9 updates added the ability to register your Affinity apps and sync content, purchased from the Affinity Store, directly into Affinity apps . You can find more information about registering your Affinity app and content syncing here and here Please note: If you're using a Mac you will need to be using macOS Sierra 10.12 or above for this feature to work. If you're using a non-supported version of macOS, you will need to manually download and install content purchased from the Affinity Store. More information can be found under the How to install content from the web section here

We're aware of an issue where PSD files are greyed out when trying to open/import them into our iPad apps. This is happening because you have opened PSD files into another iPad app and the .PSD file extension is now associated to that app. If you've opened .PSD files into an another iPad app such as Adobe Fresco, you will need to temporarily uninstall that app. Once uninstalled you will be able to open/import PSD files into our apps. Once PSD files are associated with our app you can then reinstall the other app again if needed. This issue is logged with our developers.

If you're having performance related issues with Affinity apps on macOS Big Sur and you're using a gaming mice, Intellimouse or other high-end input device, you could be experiencing the issue described here:

The resource files included in the Affinity workbooks are zipped up folders so the first thing you will need to do once you have downloaded the files is right click them and hit unzip or extract. You should now notice a new folder has appeared in the location you have the zipped file stored, this will contain all of the assets needed for you to follow the chapter you are working on. If you are having difficulty downloading the files please note that the web address for the files has to be written in the same format as the below examples. The link will always be http://affin.co/(insert chapter file name here). You will find the page numbers for the download link of each chapter for both Workbooks below: Affinity Designer Workbook Resources Affinity Photo Workbook Resources Affinity Publisher Workbook Resources Still having problems? Read the below instructions for more help.

UPDATE: This issue is now resolved in the 1.9.0 update which is now available from the Affinity Store and Microsoft Store. We've had reports that our apps no longer start after installing the Windows 10 October 2020 (20H2) update. This update is changing the default Device profile in Colour Management to a Virtual profile. If you see the below information in Application Logs in Event Viewer after trying to start our apps - Description: The process terminated due to an unhandled exception. Exception information: System.ArithmeticException Exception information: System.OverflowException at System.Windows.Media.Imaging.ColorConvertedBitmap.FinalizeCreation () at System.Windows.Media.Imaging.BitmapImage.FinalizeCreation () at System.Windows.Media.Imaging.BitmapImage.EndInit () at Serif.Affinity.ResourceManager.GetBitmapSourceCore (System.String) at Serif.Affinity.UI.AboutDialog..ctor (Boolean) at Serif.Affinity.Application.RunSingleInstance () at Photo.Application.Main (System.String []) Please go to Colour Management > Advanced > Windows Colour System Defaults and change the Device profile from scRGB virtual device model profile to sRGB IEC61966-2.1 Once changed, the app should run as expected.

If you have a new Apple M1 Mac you may find that some plugins no longer work with Affinity Photo. Our apps were updated, 1.8.6, to make them Universal macOS apps which means they support both Apple M1 and Intel processors. On Apple M1 Macs our apps will optimised for Apple M1. However, some plugins have not been updated and will need to use Rosetta to make them work on Apple's M1 Chip and in Affinity Photo. More information can be found here: https://support.apple.com/HT211861

After updating to macOS Big Sur you may notice that ICC profiles stored in ~/Library/ColorSync/Profiles/ are no longer available in Affinity apps. This issue has been logged with our developers. Please Note: If you're using Affinity Photo you can use File > Import ICC Profile to import your ICC profile into the app. If you're using Affinity Designer or Affinity Publisher, you can manually add these profiles into the app through finder. Please navigate to the below location, depending on app and install source - Affinity Store version: Affinity Designer: ~/Library/Application Support/Affinity Designer/profiles/ Affinity Publisher: ~/Library/Application Support/Affinity Publisher/profiles/ Mac App Store version ( Big Sur ) : Affinity Designer: ~/Library/Containers/Affinity Designer/Data/Library/Application Support/profiles/ Affinity Publisher: ~/Library/Containers/Affinity Publisher/Data/Library/Application Support/profiles/ Once added to this location, restart the Affinity app and you should find the profiles available.

This issue has been fixed in the 1.8.6 update. Please read the following article on Affinity Spotlight on how to update your Affinity iPad apps: https://affinityspotlight.com/article/how-to-install-affinity-updates/ This is a known issue but a workaround is to disable Scribble from Settings > Apple Pencil.

This issue has been fixed in the 1.8.6 update. Please read the following article on Affinity Spotlight on how to update your Affinity iPad apps: https://affinityspotlight.com/article/how-to-install-affinity-updates/ Unfortunately, we’re aware of an issue where our iPad apps will crash when accessing Preferences > Fonts on iPadOS 14. We do not currently have a workaround within the app, however you can use 'iFonts' to install the fonts system-wide, for use in Affinity. This is logged with our developers to be fixed

Affinity apps are designed to use both CPU and GPU to process and render on screen. Overall performance will differ from system to system due to differences in hardware and available system resources. The OS can also play a part in how well an app will perform, always ensure that no matter which of our supported operating systems you have installed that it is fully up to date with all available updates. You can also check to make sure that the system is also running the latest video card drivers. There are several options listed in Preferences > Performance that can be adjusted to increase the performance of Affinity apps on your system. They are: RAM usage: By default it’s set to the amount of RAM your system has, some users have reported getting better performance by adjusting this slider. However we do have conflicting feedback , some report increased performance when lowering and others when increasing this by small increments. Display/Renderer: (On screen rendering only) Mac users: Ideally this wants to be set to Metal if available, if you do encounter any issues try setting it to OpenGL. Windows users: Like above this ideally wants to be set to the primary graphics card installed in your system. Also check with your video card manufacturer to ensure you have the latest drivers available. If you are experiencing crashing when creating documents, panoramas etc, try changing this to WARP. Hardware acceleration macOS: Most modern Macs will have Metal compute available and this should be enabled. However if you do experience issues it’s worth turning off and comparing performance. Windows: In the 1.9 update to Affinity and option to enable OpenCL hardware acceleration was added in line with new features being added to Windows and compatible display drivers. If you do notice performance issues, please try disabling OpenCL within the app and test. It's also worth checking to make sure the graphics drivers are the latest available. View Quality: Try reducing View Quality from Bilinear to Nearest Neighbour. Retina Rendering: Try reducing Retina Rendering from Automatic to Low Quality (fastest). Please note: Some performance issues can relate to individual files or resources used within your particular document. In these cases we prefer a copy of the file, if possible, for testing - once testing is complete any files will be deleted. Start-up times: It's not something we have a lot of control over, however our apps do load fonts during opening. If you have a lot of fonts installed this will have an effect on the apps opening time and it may be worth reducing the amount of installed fonts.

After launching the app you may notice the app's Welcome screen is missing content and the Affinity logo is displayed instead. This can be caused by your firewall blocking the app from connecting to the internet. If you've temporarily disabled your firewall or added our apps to your firewall's whitelist, please try the advice from @carl123 mentioned here:

If you're getting the below message when validating your product key, please run the app as an Administrator by right clicking the app's shortcut and selecting Run as Administrator. You should now be able to validate your Product Key.

If you're getting an error when installing our app(s)/update, please read the following thread for more information. However, if you're getting a Setup Failed error or the Installer Window UI isn't displaying correctly, please read the appropriate instructions below: Setup Failed Error: If you’re getting the error Setup Failed when trying to install our app(s)/update, please try the following suggestions listed below Installer Window UI Issues: If you’re not getting Setup Failed when installing our app(s)/update you could be experiencing one of the issues listed below How to find your SetupUI.log file: If you've tried all of the suggestions listed above, please locate your SetupUI.log file using the steps listed below Common errors shown in SetupUI.log: There are several known errors that can be easily spotted within the SetupUI.log file. See below Microsoft recommends installing this app from the Microsoft store: If you get this error when trying to install our app(s), please try the following suggestion listed below

If you purchased your Affinity app from the Affinity Store, your licence details will be stored in an .xml file which can be found in the below locations, depending on the operating system you're using. Deleting the Licence.xml file will remove the licence details used by the app prompting you to re-enter your licence details when you next launch the app. Windows: C:\ProgramData\Affinity\{APPNAME}\1.0\licence.xml or C:\Program Files\Affinity\{APPNAME}\licence.xml macOS: /Users/{USERNAME}/Library/Group Containers/6LVTQB9699.com.seriflabs/{APPNAME}/licence.xml If you're having problems navigating to one of the the above folders, try the following: On Windows: Open the Run window ( Win + R ) and enter the above path or use the address bar in File Explorer enter the above path and press Enter. On macOS: Open Finder and press SHIFT + CMD + G and enter the above path.

This is only possible for users who purchased our apps through the Affinity Store. You can download the latest and previous versions of our apps from the below links: Windows Affinity Designer Affinity Photo Affinity Publisher macOS Affinity Designer Affinity Photo Affinity Publisher

We release updates to our software all the time, and what’s more, they’re free for existing customers. Check out our Affinity Spotlight article for more information on how to update your Affinity app(s): https://affinityspotlight.com/article/how-to-install-affinity-updates/

Installed Photoshop-compatible 64-bit plugins can be made available to Affinity Photo to extend the range of effects available to you. For more information on this, please read the Using Plugins in the Affinity Photo help which can be found here. If you're using Nik Collection 2.5 by DxO, PortraitPro by Anthropics, Topaz Labs or Fisheye-Hemi by IMADIO, please follow the instructions provided on the plugin creator's website: Nik Collection 2.5 by DxO PortraitPro by Anthropics Topaz Labs Fisheye-Hemi by IMADIO

If you're having issues exporting to PDF, you may be advised by the Support team to enable PDFLogging. This will allow our developers to look into your issue further and hopefully figure out what's causing the issue. For Windows: Create a folder called temp on the root of your C:\ drive so you have folder at C:\Temp\ Run PDFLibLogging.reg - this will create a registry entry that enables logging for PDF Export Run Affinity and export to PDF and then click OK to accept the error message. Go to C:\Temp\ and send the newly created PDFlib.txt file to the support team as requested Now run PDFLibLoggingRemove.reg to return your settings back to normal PDFLibLoggingRemove.reg PDFLibLogging.reg