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  1. Serif allow customers to test new builds of the software even before it is released to the public. These "beta" builds offer an opportunity to trial bug fixes, add support for new file formats and show off new features before they are launched. This post is designed to be an aid to knowing if you are trying the latest beta version of the Affinity software on your platform. Product Name | Platform | Beta Ver. | ====================|====================|===========| Affinity Designer | Windows 7, 8.1, 10 | 1.8.0.514 | Affinity Photo | Windows 7, 8.1, 10 | 1.8.0.514 | Affinity Publisher | Windows 7, 8.1, 10 | 1.8.0.518 | Please see the last post in this thread for links to posts announcing these beta builds. Those pinned posts have download links to the beta software. Windows Customer Betas require you to be an owner of the paid for version of the software to work. You either need to have the software installed on the same computer as the customer beta OR if you bought direct from the affinity.store website you can provide the product key to activate the beta. If you would like to try the Windows Customer Beta build look for the top (pinned) post in each of these forums: Affinity Designer beta for Windows Affinity Photo beta for Windows Before we launch Affinity Publisher, if you are interested in trying Publisher please add a download to your store account here . The pre-release download is free and available for anyone to see if this new application will be right for you. Also keep an eye on the top pinned thread in these beta forums, for news of fixes, new file formats and additional features and early access to new build download links. Affinity Publisher beta for Windows Windows build numbers and Mac builds are technically independent. The third number increases each time a public release is made, the last number is generated by a build server and so not directly related to each other. We will update/edit this post as new Windows Beta releases are added by the developers, so the version numbers should always be right. We will also post to the bottom of the thread so the forum sends a notification to anyone who wants one This thread is locked and will only be posted to by Serif Staff when the beta release versions are updated. Please follow this thread if you want to know about future version changes. If you think this post has got behind announcing the Windows beta updates and needs updating please PM me.
  2. I have downloaded the update to Affinity Publisher today 03/12/2019. It has uninstalled the original installed version and the the new install failed. I therefore have no program to use. Would appreciate some constructive help, thanks I have been unable to find any help whatsoever on the forum(s) which appear to have most if not all support option grayed out.
  3. Serif allow customers to test new builds of the software even before it is released to the public. These "beta" builds offer an opportunity to trial bug fixes, add support for new file formats and show off new features before they are launched. This post is designed to be an aid to knowing if you are trying the latest beta version of the Affinity software on your platform. Product Name | Platform | Beta Ver. | ====================|==================|===========| Affinity Designer | MacOS 10.9-10.14 | n/a | Affinity Photo | MacOS 10.9-10.14 | n/a | Affinity Publisher | MacOS 10.9-10.14 | 1.8.0.518 | MacOS Customer Betas require you to be an owner of the paid for version of the software to work. You either need to have the software installed on the same computer as the customer beta OR if you bought direct from the affinity.store website you can provide the product key to activate the beta. If you would like to try the MacOS Customer Beta build look for the top (pinned) post in each of these forums: Affinity Designer beta for Mac Affinity Photo beta for Mac Before we launch Affinity Publisher, if you are interested in trying Publisher please add a download to your store account here . The pre-release download is free and available for anyone to see if this new application will be right for you. Also keep an eye on the top pinned thread in these beta forums, for news of fixes, new file formats and additional features and early access to new build download links. Affinity Publisher Public beta for Mac Windows build numbers and Mac builds are technically independent. The third number increases each time a public release is made, the last number is generated by a build server and so not directly related to each other. I will update/edit this post as new MacOS Beta releases are added by the developers. This thread is locked and will only be posted to by Serif Staff when the beta release versions are updated. Please follow this thread if you want to know about future version changes. If you think this post has got behind announcing the MacOS beta updates and needs updating please PM me.
  4. We are pleased to announce an update for the macOS release of Affinity Publisher, version 1.7.3 Changes in this build The changes in Affinity Publisher for macOS 1.7.3 (made since the last release Affinity Publisher 1.7.2) are as follows: Text Handling Pasting text could replace unselected text under certain circumstances. Text frames wrapping around other text frames only use z-order if both have wrap. Fix for Text on a Path handle snapping / jumping. (Win) Character page dropdowns not working when using select tool. Print and Export (Mac) Fix for crash printing CMYK documents with Embedded RGB documents. (Mac) PDF Export: Allow advanced features checkbox was missing. General Fix for masked adjustment groups drawing incorrectly. Fixed odd behaviour with transform panel adjusting size of sheared objects. (Win) Fix for failures when installed to folder with a non-ANSI path. Fixed failure to import .ABR brushes. Fixes for stability issues that have been logged with us. Plus Translation and Help updates. This thread is for commenting on this announcement. Please do not post bugs or problems that you find when using this version of the software in this thread, instead make a new thread in the Publisher Bugs on macOS section and questions about usage go in the Desktop Questions forum. UPDATING TO THIS VERSION (Free for existing customers) The software version can be seen on the splash screen and the About dialog (in application menu, Affinity Publisher > About). If you’ve purchased from the Mac App Store— updates are done automatically next time you run your software after it is available in the Mac App Store. If this does not happen for you, open the Mac App Store app and go to the Updates page and then Store > Reload page or press CMD+R. This should hopefully force the update to show. Apple sometimes phase roll outs around the world which can mean it may take up to 72 hours for your update to be available. If you’ve purchased from the Affinity Store— each time you start the software it will check for updates and offer to download and install any available update, or in the application main menu there is an option Check for Updates. You can download the latest installer by logging into the affinity store here and find the order in your account and use the "download" button in there. Alternatively, this new release (and previous versions of Affinity Publisher for macOS) can be downloaded from this link (that installer is NOT for Mac App Store purchases and needs a product key).
  5. We are pleased to announce an update for the MacOS release of Affinity Designer, version 1.7.3 Changes in this build The changes in Affinity Designer for MacOS 1.7.3 (over the last release Affinity Designer 1.7.2) are as follows: New Features: Optimised for [Catalina] Sidecar. Fixes: Fix for problems importing .ABR brushes. Fix for masked adjustment groups drawing incorrectly. Fix for occasional PSD import crash. Miscellaneous text fixes and improvements. Fix for brush angle input occasionally producing an unwanted artefact when used as a dynamic. Help updates. Localization Tweaks Earlier changes and fixes in 1.7.x since 1.6 (including the new 1.7 features) are listed in some detail in this earlier update announcement. This thread is for commenting on this announcement. Please do not post bugs or problems that you find when using this version of the software in this thread, instead make a new thread in the Designer Bugs on MacOS section and questions about usage go in the Desktop Questions forum. UPDATING TO THIS VERSION (Free for existing customers) The software version can be seen on the splash screen and the About dialog (in application menu, Affinity Designer > About). If you’ve purchased from the Mac App Store— updates are done automatically next time you run your software after it is available in the Mac App Store. If this does not happen for you, open the Mac App Store app and go to the Updates page and then Store > Reload page or press CMD+R. This should hopefully force the update to show. Apple sometimes phase roll outs around the world which can mean it may take up to 72 hours for your update to be available. If you’ve purchased from the Affinity Store— each time you start the software it will check for updates and offer to download and install any available update, or in the application main menu there is an option Check for Updates. You can download the latest installer by logging into the affinity store here and find the order in your account and use the "Download" button in there. Alternatively, this new release (and previous versions of Affinity Designer for macOS) can be downloaded from this link (that installer is NOT for Mac App Store purchases and needs a product key).
  6. We are pleased to announce an update for the MacOS release of Affinity Photo, version 1.7.3 Changes in this build The changes in Affinity Photo for MacOS 1.7.3 over the recent release Affinity Photo 1.7.2 are as follows: New Features: Optimised for [Catalina] Sidecar. Fixes Fix for masked adjustment groups drawing incorrectly. Fix for problems importing .ABR brushes. Fix for occasional PSD import crash. PDF Export: "Allow advanced features" checkbox was missing. Miscellaneous text fixes and improvements. Layered TIFF import improved (when it has text layers). Fixes for stability issues that have been logged with us. Help updates. Localization Tweaks Earlier changes and fixes in 1.7.x since 1.6 (including the new 1.7 features) are listed in some detail in this earlier update announcement. This thread is for commenting on this announcement. Please do not post bugs or problems that you find when using this version of the software in this thread, instead make a new thread in the Photo Bugs on MacOS section and questions about usage go in the Desktop Questions forum. UPDATING TO THIS VERSION (Free for existing customers) The software version can be seen on the splash screen and the About dialog (in application menu, Affinity Photo > About). If you’ve purchased from the Mac App Store— updates are done automatically next time you run your software after it is available in the Mac App Store. If this does not happen for you, open the Mac App Store app and go to the Updates page and then Store > Reload page or press CMD+R. This should hopefully force the update to show. Apple sometimes phase roll outs around the world which can mean it may take up to 72 hours for your update to be available. If you’ve purchased from the Affinity Store— each time you start the software it will check for updates and offer to download and install any available update, or in the application main menu there is an option Check for Updates. You can download the latest installer by logging into the affinity store here and find the order in your account and use the "download" button in there. Alternatively, this new release (and previous versions of Affinity Photo for macOS) can be downloaded from this link (that installer is NOT for Mac app store purchases and needs a product key).
  7. Adding a "Update" button so the embedded document updates. I use Photo the most, because I can work both with vectors and rastered images and use all the pixel editing tools, also Photo has Live Filters. But, when I want to mount everything in artboards in Designer, and I embed my assets, they don't auto-update, or at least there is no update button. Having to click on Replace Document, find the document, click ok, in order to update changes is not practical. Auto-update would be even better but it's optional. Thank you.
  8. We are pleased to announce an update for the Windows release of Affinity Photo, version 1.7.3 Changes in this build The changes in Affinity Photo for Windows 1.7.3 (over the last release Affinity Photo 1.7.2) are as follows: Fixes Fixed masks not working in a group of adjustments. Fixed Minimum Blur live filter constantly resetting Radius slider to zero when changing other values. Fixed failure to import .ABR brushes. Fixed PSD import crash (with embedded ICC profiles with non-ASCII names). Fixed Transform panel behaviour when transforming a sheared object with aspect lock. Fixed import of layered TIFF sporadically failing to load text layers. Fixed crash when install location contains a non-ASCII character. Fixed crash at startup (due to initialising crash reporter). Updated translations. Earlier changes and fixes in 1.7.x since 1.6 (including the new 1.7 features) are listed in some detail in this earlier update announcement. This thread is for commenting on this announcement. Please do not post bugs or problems that you find when using this version of the software in this thread, instead make a new thread in the Photo Bugs on Windows section and questions about usage go in the Desktop Questions forum. UPDATING TO THIS VERSION (Free for existing customers) The software version can be seen on the splash screen and the About dialog (in Help > About Affinity Photo). If you’ve purchased from the Affinity Store— each time you start the Affinity Store software it will check for updates and offer any available update. The latest update will install over the top of any earlier version, with no need to uninstall. You can download the latest installer by logging into the affinity store here and find the order in your account and use the "Download" button in there. Alternatively, this new release (and previous versions of Affinity Photo for Windows) can be downloaded from this link. (that installer is NOT for Windows Store purchases and needs a product key). If you’ve purchased from the Microsoft Store— Microsoft Store updates are done automatically by the operating system (each time you start the application). If this does not happen for you, open the Windows Store app and click the three dots in the top right corner of the app and then go to Downloads and Updates. Click Get Updates. This should hopefully force the update to show.
  9. We are pleased to announce a major update for the Windows release of Affinity Photo, version 1.7.2 Changes in this build The changes in Affinity Photo for Windows 1.7.2 (over the last release Affinity Photo 1.7.1) are as follows: New Features and Improvements: Tweaks to Crop tool. 'Absolute Size' has been renamed to 'Resample', and the 'Unconstrained' units defaults to the document units, as well as allowing the user to change the units for the crop creation. Added more lens correction data. Added TGA export support Improved Photoshop plugin support (more to come in the future). Re-added support for CRW metadata Improved font matching of unknown fonts when importing PDF Allow .icm profiles, as well as *.icc Enabled import of ICC profiles when there is no document Improved performance of adjusting sliders in Develop Persona Added Remove White Matte and Remove Black Matte to the Filters menu Added an option to use the version 1.6 shadows/highlights filter Improved performance of editing live filters Simplified crop tool drag-to-crop behaviour Improved Healing brush. Changed selection refinement to be the same as in version 1.6. Added Select menu to Export Persona. Added JXR file associations. Fixes Fixed Develop White Balance with linear profiles Fixed rasterising groups with live filters inside Fixed flood select to work on placed images Fixed import of ABR brush files to skip any corrupt brushes Fixed text in shapes ignoring bounds when exporting selection Fixed incorrect rendering of text when exporting a PDF with embedded PSD Fixed PDF export of non-breaking hyphens Changed selection of first letter in bulleted list to not include the bullet Fixed failure to apply 'liga' near end of line Fixed text justification failing to split ligatures Fixed PDF export of text with ligatures to embed the font (as many browsers don't support ligatures unless the font is embedded) Fixed bullet and number lists not allowing single characters Fixed export settings not getting saved Fixed occasional crash when printing Fixed soft hyphen in a word prevents it from being added to the spelling dictionary Fixed DNG imports with severe chromatic aberration Changed PSD import of background layers to correctly render blend modes Fixed sporadic crash in Batch processing Fixed rendering issues with Live Filters Fixed possibility of Develop Crop resulting in non-whole pixels Fixed certain CMYK JPEG opening at 72 DPI Fixed Drag and Drop of a file twice causing the file to remain locked Restored TIFF 'fff' support Fixed crashes when attempting to load truncated files Fixed failure to connect to Unsplash on Windows 7 and 8.1 Fixed Resize Document Prevent macros from recording Tone Mapping or Develop Cancelling the Crop Tool remembers the initial "drag to crop" state Fixed crash with Clone Brush (current layer and below) Fixed Image not clipping correctly when Reveal is enabled Fixed Lightroom data being stripped from Capture One XMP output Fixed saving a Jpeg replacing the Subject field EXIF Property with the Title Fixed EXIF Color Space property not matching new ICC Profile when exporting Fixed 32-bit images (and RAWs in Develop) appearing darker for people with HDR monitors Fixed Procedural Texture Up/Down onscreen modifier arrows next to the value field do not apply the value Fixed changing DPI using Anchor to Page resizes document Fixed pressing Esc during a colour pick operation hides the cursor over menu items Fixed Effects panel negatively affecting performance Fixed wrong document dimensions when switching document units Fixed 360 images losing their 360 functionality after being exported. Fixed crash when installing a new font. Fixed new fonts failing to appear when several thousand fonts have been installed. Fixed yellow colour cast opening some DNGs, such as converted Canon EOS 6D CR2 files. Fixed hang when pressing ESC to cancel Navigator panel Movement. Fixed Styles missing labels when using grid view. Fixed inability to assign Backspace key as a shortcut. Fixed Studio panel group gets disconnected after switching Personas. Fixed import of JXR 16-bit half float documents properly. Fixed Crop tool Reveal. Fixed help errors Earlier changes and fixes in 1.7.x since 1.6 (including the new 1.7 features) are listed in some detail in this earlier update announcement. This thread is for commenting on this announcement. Please do not post bugs or problems that you find when using this version of the software in this thread, instead make a new thread in the Photo Bugs on Windows section and questions about usage go in the Desktop Questions forum. UPDATING TO THIS VERSION (Free for existing customers) The software version can be seen on the splash screen and the About dialog (in Help > About Affinity Photo). If you’ve purchased from the Affinity Store— each time you start the Affinity Store software it will check for updates and offer any available update. The latest update will install over the top of any earlier version, with no need to uninstall. You can download the latest installer by logging into the affinity store here and find the order in your account and use the "Download" button in there. Alternatively, this new release (and previous versions of Affinity Photo for Windows) can be downloaded from this link. (that installer is NOT for Windows Store purchases and needs a product key). If you’ve purchased from the Microsoft Store— Microsoft Store updates are done automatically by the operating system (each time you start the application). If this does not happen for you, open the Windows Store app and click the three dots in the top right corner of the app and then go to Downloads and Updates. Click Get Updates. This should hopefully force the update to show.
  10. When having Master A containing a linked image and a Master B containing Master A, when updating the linked image in the document only Master A gets the updated image. Master B keeps the old image. So all masters containing a master with a linked image don't get updated when we reload the changed linked image in the document. See video. only-first-masterpage-updates.mp4
  11. This may not be a bug, but a limitation of the software. I am an architect and use Designer for site analysis graphics, amongst many other uses. The graphics tend to be built up using many layers, each of which has a unique bit of data. I then bring the graphic into publisher and select which layers I want to show. Two things: I have found that if I copy an placed asset and double click to edit the layers, the layer changes will affect the copy and the original. So to avoid this, I place a fresh instance of the graphic for each view. This works fine. Until... If I make a change to the original designer file, the resource manager quite helpfully tells me to update the content in the publisher file. But... every instance of the placed graphic then gets reset to the same layer settings, so I have to go through the whole report, resetting all the layer structures. Is there a way of the placed asset remembering the layer settings? If not, can I please request this as a tweak to the next iteration of Publisher? Many thanks. Loving the software.
  12. I don't know if anyone else is having the same problem, but since the last update both Photo and Affinity have been crashing. I have never had any issue before, but now I dread the "not responding" half way through something. I have sparked it up again this morning and 5 minutes later it is "not responding". I can't wait for the next update because I fear for my sanity. Would it cause a problem with the program if I uploaded a previous version? Many thanks
  13. Dan_Stefan

    Stability issues

    Stability issues as well (iPad Pro 2018). Any fix on the horizon? Thank you. Otherwise, awesome app!
  14. My AP is crashing almost every time I try to do anything in it. I scrapbook with psd templates and jpg/png elements as well as jpg photos. How can I get some help with this?
  15. Hello, When moving a Publisher file from a PC to a mac, the images linked in documents are noted as 'missing' - I believe this is because the server path appears to be changing... On the mac the path includes the server 'share' name whereas on the PC the server share is noted as a drive letter (Y:\) instead. Firstly, is there a way around this within Publisher? Secondly, if not, is there a way to do bulk updates to linked images? I'd have expected that, when I update one image within a folder, the others with the same general path will also automatically update. However, currently I have to update the each individually. Am I missing something? All thoughts gratefully received! Edward
  16. We are pleased to announce a major update for the MacOS release of Affinity Publisher, version 1.7.2 Changes in this build The changes in Affinity Publisher for MacOS 1.7.2 (made since the last release Affinity Publisher 1.7.1) are as follows: Spread Setup Grids can now be set up independently for different spreads or master spreads. Spread grids now taken from applied master unless overridden. Grid Gutters re-instated. Tools Fixes issues reparenting when dragging selections between spreads Fixed issue with Vector Crop tool creating multiple crops under some circumstances Fixed possible crash after cancelling multiple image placement Fixed performance issues with 'Lock Children' in some instances (Win) Fix for issue using drag/drop to open the same file twice Text Words with soft hyphens can now be added to the spelling dictionary correctly Fix for Hyperlinks not exporting if intersecting page bounds Fixed text entry issues with US International Keyboard Fixed copy / paste from MSWord not always selecting RTF format Fixed issues with drag / drop and Master Page text Fixes for pinning / unpinning objects within Master Page text Fixes for Pinned objects and Path Text Text wrapping performance improvements Text wrapping around other Text Frames now honours z-order Text wrapping fixed for thin lines Apostrophes causing spelling errors / auto-correct issues Fixed issue preserving fields, index marks etc when correcting spelling Text Style Editor fixes Fix for some fonts not showing underline / strikeout List of used font families for current document does not refresh automatically Fix to prevent creation of 'ghost' pinned objects leading to possible document corruption Fixed issues with Edit Text Style / Bullets and Numbering panel Fixed crash rendering Text Styles panel with large right indent Fixed crash breaking path text curve for open curves Fixed error copy / pasting Text Styles that could cause crash Overlapping text frames now respect Ignore text wrap when wrapping around each other Fix for Optical Alignment ignoring Tabs Text selection highlight no longer includes generated list text Fixed bug that could fail to apply OpenType features near end of line Changing letter spacing now splits ligatures correctly Fix for issue unpinning pinned nodes in pinned nodes Fixed Pinned Node status not updating correctly when changed on Master Page Fixed positioning issues when unpinning nodes Hyphenation fixes (Mac) Fixes for Japanese input using IME (Win) Fixed Text Style Editor Category Selection issue introduced in last beta (Win) Fix for changing font size if text selection contains a pinned image (Win) Text Styles Panel - hyphenation setting is not reflected correctly (Win) Font handling improvements, new fonts not recognised if many fonts installed, instability when installing a missing font Tables Fixes issues resizing table cells from Table Panel Fixed layout issues in Table Format panel Fixed crash selecting tables on different pages Fixed issues with table growing when copy and pasting between table cells Pages / Sections / TOC Fixed crash from two differing definitions of default TOC style name Fixed document sections drifting when the the document model was changed Master pages creation was incorrect after changing the document model to single pages Fixed issue updating page thumbnails in some cases Resources Linked Image previews were not colour managed in Resource Manager Replacing a linked image with an embedded document could move the object Fix for failure to reload linked resources correctly under some circumstances Fix for slower performance with Resource Manager open Linked resources were always updating when a document was re-opened Fix for 'Locate missing resources' on file open failing Replace image was always creating a linked resource Resource Manager was showing incorrect image size for some stock images (Win) Allow .icm profiles as well as .icc - they are the same thing Import / Export Fix for failure to load colour in certain SVGs causing crash Export to PDF of a previously opened PDF could channel invert JPEG images Fixed 'Preview export when complete' applicable for PDF only Added TGA export support DocX import using File > Place was ignoring styles if no frame previously selected Other DocX import fixes for specific files PDF Import fixes for specific files PDF Export - Date format in Info now locale dependent Bleed control moved to 'More' options or removed for export formats where it is less relevant PDF Import: Improved Font Substitution suggestions when opening PDFs etc PDF and Vector Export: Fixed issue with Embedded Documents and Adjustments PDF Export: Fixed Bleed not being saved in export profiles PDF Export: Fix for unwanted clipping when text nodes exported 'as selection' PDF Export: Fixed export of non-breaking hyphens PDF Export: Avoid font preflight warnings when embedding TrueType CIDFonts PDF Export: Web preset now embeds all fonts. Many browsers don't support ligatures unless the font is embedded and so render incorrectly. (Win) WMF import fix for specific file (Win) Custom print profile not saving/restoring all settings Printing Fix for Empty Picture Frames being erroneously output to Print (Mac) Fixed issue printing CMYK documents on older OSX e.g. Yosemite 10.10. (Mac) Typing '0' in Pages under Range and Scale in Print dialog causes crash (Mac) Tiled and N-Up options in Print dialog can't be directly edited (Win) Fixed occasional crash when printing StudioLink / Interop Implemented 'Edit in Publisher' for Designer and Photo (Win) Photo - Creating a mask from selection now accounts for bleed settings Misc Find and Replace with Paragraph style was only applying style to found text rather than whole paragraph Fix for ArtText not showing as selected if no fill is applied Help updates Translation updates (Mac) Page outlines not always visible with white pasteboard (Mac) Fixed crash starting app from folders containing '/' (Win) Pantone categories are now alphabetically sorted. (Win) Asset names are no longer cut off in list view (Win) Object styles are no longer missing labels when using Grid View This thread is for commenting on this announcement. Please do not post bugs or problems that you find when using this version of the software in this thread, instead make a new thread in the Publisher Bugs on MacOS section and questions about usage go in the Desktop Questions forum. UPDATING TO THIS VERSION (Free for existing customers) The software version can be seen on the splash screen and the About dialog (in application menu, Affinity Publisher > About). If you’ve purchased from the Mac App Store— updates are done automatically next time you run your software after it is available in the Mac App Store. If this does not happen for you, open the Mac App Store app and go to the Updates page and then Store > Reload page or press CMD+R. This should hopefully force the update to show. Apple sometimes phase roll outs around the world which can mean it may take up to 72 hours for your update to be available. If you’ve purchased from the Affinity Store— each time you start the software it will check for updates and offer to download and install any available update, or in the application main menu there is an option Check for Updates. You can download the latest installer by logging into the affinity store here and find the order in your account and use the "download" button in there. Alternatively, this new release (and previous versions of Affinity Publisher for macOS) can be downloaded from this link (that installer is NOT for Mac App Store purchases and needs a product key).
  17. Dear forum, dear support team, I had upgraded the long path from Windows 7 to Windows 8.1 (each update had to be installed for 7, then upgrade to Win8, then install each update, then upgrade to 8.1, then install each update (took 3 days to complete)) As I found out later, everything survived, EVEN the installed applications, but NOT %windir%\installer, where all the setup files are stored, weirdly. I did, however, finally fire up Affinity Designer and got informed that there is an update available. Of course I went and get it (same for Affinity Photo). Next, I did right click on the setup exe, executed that one as Admin and it said right away "upgrade to 1.7.x". - I clicked that button as well, and in the very next dialog it said "an error occured". I had only one choise to click on "exit". Cool. What now? I tried to manually deinstall the product (file system and registry), but no luck. It still claims to be installed. Also right clicking the msi file, contained in the setup exe, didn't bring me any further, as this one can only maintain already installed products, which... it said, is not the case. There is, however, a set of log files created by setup. in my %temp% folder: MSIc238.LOG: "Das System kann das angegebene Gerät oder die angegebene Datei nicht öffnen." (System cannot open the device or file) in %temp%\AffinitySetup\58b13cae-e824-11e9-be93-74d435864182: Setup.log: ----------------------------------------------------- Trying to start process: T:\TEMP\AffinitySetup\58b13cae-e824-11e9-be93-74d435864182\SetupUI.exe /log=true Succeeded: 1 Waiting for process to finish... Exit code: 0 ----------------------------------------------------- SetupUI.log: ----------------------------------------------------- +Startup: 06.10.2019 12:30:43 +OS version: 6.3.9600 +ProductName: Photo +ProductType: Retail +Opening HKLM... + OK +Opening registry key: 'SOFTWARE\Serif\Affinity\Photo\1'... + Failed +Getting ProgramW6432 environment variable... + OK +Install path not found, using default: C:\Program Files\Affinity\Photo +Opening MSI database: Affinity.msi +Opening database view: SELECT `Value` FROM `Property` WHERE `Property`='ProductVersion' + OK +MsiViewExecute + OK +MsiViewFetch + OK +MsiRecordGetString + Value: 1.7.3.481 +Opening database view: SELECT `Value` FROM `Property` WHERE `Property`='ProductCode' + OK +MsiViewExecute + OK +MsiViewFetch + OK +MsiRecordGetString + Value: {6EE06075-1F8E-4737-B744-B2BB8E2BFE28} +Install state: -1 + IsThisVersionInstalled: False +Opening database view: SELECT `Value` FROM `Property` WHERE `Property`='UpgradeCode' + OK +MsiViewExecute + OK +MsiViewFetch + OK +MsiRecordGetString + Value: {21399BDD-4C2C-4565-9426-410BDC894DA7} +MsiEnumRelatedProducts: SUCCESS + IsAnyVersionInstalled: True + Current product code: {F3F25644-68DE-4EF1-9DCA-F2F9821A9B3E} +ProductCode: {6EE06075-1F8E-4737-B744-B2BB8E2BFE28} +ProductVersion: 1.7.3 +InstallType: Update +Initialising main window... + OK +Main window loaded +Checking requirements... + OK +DotNetInstall: checking installed version + Found 528049 +Switching to page: Update +Creating InstallOperation + Path: C:\Program Files\Affinity\Photo + WantShortcut: True +Requesting operation: SetupUI.InstallOperation +Switching to page: Operation +Starting MsiOperation +Error: Das System kann das angegebene Gerät oder die angegebene Datei nicht öffnen. +Setting result page message: Fehler beim Setup +Switching to page: Result +Operation finished +Main window close requested ----------------------------------------------------- So.. apparently it somehow still claims the product is installed, even though it is not anymore. --> How can I overcome this situation? Is there a registry key to delete/change, a file to alter or some switch to flip? I would like to install the new version. Currently I have none installed as the tool does not let me install it anymore >_<'. Kind regards, Mathias
  18. In two cases, when trying to update from 1.7.1 to 1.7.2 and also from 1.7.2 to 1.7.3 when I downloaded the update setup file, it is interruped by "Failed" error. I have to download the regular latest version, have to reboot the notebook (before that the C:\Program Files\Affinity\Designer folder is inaccessible - behaving like it's deleted but it's not - I have no rights to the folder even as an admin) and then do the normal instalation.
  19. Bonjour , Je viens de faire la dernière mise à jour 1.7.3 481 et cette fois ce sont mes tablettes graphiques Bamboo et Intueos de Wacom qui ne sont plus reconnues à l'ouverture de Affinity .Plusieurs essais et rien n'y fait .
  20. We are pleased to announce an update for the Windows release of Affinity Designer, version 1.7.3 Changes in this Build The changes in Affinity Designer for Windows 1.7.3 (over the last release Affinity Designer 1.7.2) are as follows: Fixes: Fixed crash when entering Export Persona/Slices Panel Fixed Corner tool handle appearance Fixed path text incorrectly snapping to original position Fixed ABR import crash Fixed PSD import crash with embedded ICC profiles with non-ASCII names Fixed Transform panel behaviour when transforming a sheared object with aspect lock Fixed export of layered TIFF sporadically saving invalid text data Fixed crash when install location contains a non-ASCII character Fixed crash at startup (due to initialising crash reporter) Updated translations. Earlier changes and fixes in 1.7.x added since 1.6 (including the new 1.7 features) are listed in some detail in this earlier update announcement. This thread is for commenting on this announcement. Please do not post bugs or problems that you find when using this version of the software in this thread, instead make a new thread in the Designer Bugs on Windows section and questions about usage go in the Desktop Questions forum. UPDATING TO THIS VERSION (free for existing customers) The software version can be seen on the splash screen and the About dialog (in Help > About Affinity Designer). If you’ve purchased from the Affinity Store— each time you start the Affinity Store software it will check for updates and offer any available update. The latest update will install over the top of any earlier version, with no need to uninstall. You can download the latest installer by logging into the affinity store here and find the order in your account and use the "Download" button in there. Alternatively, this new release (and previous versions of Affinity Designer for Windows) can be downloaded from this link (that installer is NOT for Windows Store purchases and needs a product key). If you’ve purchased from the Microsoft Store— Microsoft Store updates are done automatically by the operating system (each time you start the application). If this does not happen for you, open the Windows Store app and click the three dots in the top right corner of the app and then go to Downloads and Updates. Click Get Updates. This should hopefully force the update to show.
  21. "Funny" that the Affinity Publisher internal update is less than 25 MB while the Affinity Designer and Photo 1.7.3 updates from the Mac App Store are over 400 MB, each. Does this reflect the actual update size for each application or is due to differences between distribution channels (Affinity Store vs Mac App Store)?
  22. We are pleased to announce an update for the Windows release of Affinity Publisher, version 1.7.3 Changes in this build The changes in Affinity Publisher for Windows 1.7.3 (over the last release Affinity Publisher 1.7.2) are as follows: Text Handling Pasting text could replace unselected text under certain circumstances. Text frames wrapping around other text frames only use z-order if both have wrap. Fix for Text on a Path handle snapping / jumping. (Win) Character page dropdowns not working when using select tool. Print and Export (Mac) Fix for crash printing CMYK documents with Embedded RGB documents. (Mac) PDF Export: Allow advanced features checkbox was missing. General Fix for masked adjustment groups drawing incorrectly. Fixed odd behaviour with transform panel adjusting size of sheared objects. (Win) Fix for failures when installed to folder with a non-ANSI path. Fixed failure to import .ABR brushes. Fixes for stability issues that have been logged with us. Plus Translation and Help updates. This thread is for commenting on this announcement. Please do not post bugs or problems that you find when using this version of the software in this thread, instead make a new thread in the Publisher Bugs on Windows section and questions about usage go in the Desktop Questions forum. UPDATING TO THIS VERSION (Free for existing customers) The software version can be seen on the splash screen and the About dialog (in Help > About Affinity Publisher). If you’ve purchased from the Affinity Store— each time you start the Affinity Store software it will check for updates and offer any available update. The latest update will install over the top of any earlier version, with no need to uninstall. You can download the latest installer by logging into the affinity store here and find the order in your account and use the "Download" button in there. Alternatively, this new release (and previous versions of Affinity Publisher for Windows) can be downloaded from this link (that installer is NOT for Windows Store purchases and needs a product key). If you’ve purchased from the Microsoft Store— Microsoft Store updates are done automatically by the operating system (each time you start the application). If this does not happen for you, open the Windows Store app and click the three dots in the top right corner of the app and then go to Downloads and Updates. Click Get Updates. This should hopefully force the update to show.
  23. This post is designed to be an aid to knowing if you are using the latest version on your platform. The thread is now locked to if you "follow" it you will know then we release a new version on any platform. Version numbers are displayed on the About dialog (or preferences in iPad builds) NOTE: I will update/edit this first post as new releases are added. Product Name | Platform | Purchase Store | Version | Trial | ====================|==================|=================|===============|=============| Affinity Designer | Windows 7, 8, 10 | Affinity Store | 1.7.3 PK (481)| 1.7.3 | Affinity Designer | Windows 10 | Microsoft Store | 1.7.3 (481) | (as above) | Affinity Designer | macOS 10.7-10.14 | Mac App Store | 1.7.3 | n/a | Affinity Designer | macOS 10.9-10.14 | Affinity Store | 1.7.3 PK | 1.7.3 | Affinity Designer | iOS 11,12 | iPad Store | 1.7.3 | not possible| ____________________|__________________|_________________|_______________|_____________| Affinity Photo | Windows 7, 8, 10 | Affinity Store | 1.7.3 PK (481)| 1.7.3 | Affinity Photo | Windows 10 | Microsoft Store | 1.7.3 (481) | (as above) | Affinity Photo | macOS 10.7-10.14 | Mac App Store | 1.7.3 | n/a | Affinity Photo | macOS 10.9-10.14 | Affinity Store | 1.7.3 PK | 1.7.3 | Affinity Photo | iOS 11, 12 | iPad Store | 1.7.3 | not possible| ____________________|__________________|_________________|_______________|_____________| Affinity Publisher | Windows 7, 8, 10 | Affinity Store | 1.7.3 PK (481)| 1.7.3 | Affinity Publisher | Windows 10 | Microsoft Store | 1.7.3 (481) | (as above) | Affinity Publisher | macOS 10.7-10.14 | Mac App Store | 1.7.3 | n/a | Affinity Publisher | macOS 10.9-10.14 | Affinity Store | 1.7.3 PK | 1.7.3 | Affinity Publisher | iOS 11, 12 | iPad Store | n/a | n/a | ____________________|__________________|_________________|_______________|_____________| [Please note that Microsoft Store presents the build number within the store differently so Affinity Store build 1.7.3.481 appears as a Microsoft Store build number 10703.481.0.0] Release notes Affinity Designer 1.7.3 for Windows (previous release notes: 1.7.2 , 1.7.1, 1.7.0, 1.6.5, 1.6.4, 1.6.3, 1.6.2, 1.6.1, 1.6.0 ) Affinity Designer 1.7.3 for macOS (previous release notes: 1.7.2, 1.7.1, 1.7.0, 1.6.1 (& 1.6.5 PK), 1.6.0 ) Affinity Designer 1.7.3 for iOS (previous release notes: 1.7.2, 1.7.1, 1.7.0, 1.6.4 & 3, 1.6.2, 1.6.1, 1.6.0 ) Affinity Photo 1.7.3 for Windows (previous release notes: 1.7.2, 1.7.1, 1.7.0, 1.6.5, 1.6.4, 1.6.3, 1.6.2, 1.6.1, 1.6.0 ) Affinity Photo 1.7.3 for macOS (previous release notes: 1.7.2, 1.7.1, 1.7.0, 1.6.7 (& 1.6.11 PK), 1.6.6 ) Affinity Photo 1.7.3 for iOS (previous release notes: 1.7.2, 1.7.1, 1.7.0, 1.6.12 & 11-9, 1.6.8, 1.6.7, 1.6.5, 1.6.4, 1.6.3, 1.6.2, 1.6.1 ) Affinity Publisher 1.7.3 for Windows (previous release notes: 1.7.2, 1.7.1 [launch] ) Affinity Publisher 1.7.3 for macOS (previous release notes: 1.7.2, 1.7.1 [launch] ) Installation of Software and Updates If you’ve purchased from the Affinity Store— each time you start the software it will check for updates and offer to download and install any available update. For the macOS release, in the application main menu there is an option "Check for Updates". Alternatively, you can download the latest installer by logging into the affinity store here and find the order in your account and use the "download" button in there. Updates are installed automatically (or manually by installing the new version over the old) Previous builds do not need uninstalling first. New installations of paid software downloaded from the Affinity Store requires a product key and email pair to use. Software downloaded from the Mac App Store, Microsoft Store and iPad store do not require a product key and are updated through the relevant store: If you’ve purchased from the Mac App Store— updates are done automatically next time you run your software after it is available in the Mac App Store. However, you do need to be logged in with the same Apple ID you used to buy them. If this does not happen for you, open the Mac App Store app and go to the Updates page and then Store > Reload page or press CMD+R. This should hopefully force the update to show. Apple sometimes phase roll outs around the world which can mean it may take up to 72 hours for your update to be available. If you’ve purchased from the Microsoft Store— Microsoft Store updates are done automatically by the operating system (each time you start the application). If this does not happen for you, open the Windows Store app and click the three dots in the top right corner of the app and then go to Downloads and Updates. Click Get Updates. This should hopefully force the update to show. If you’ve purchased from the Pad Store— Your Affinity iPad apps should update automatically next time you run them. However, you do need to be logged in with the same Apple ID you used to buy them. If the automatic update does not happen for you, go to the iPad Store app and go to Updates. Once you’re there, tap near the top of the screen where it states 'Updates' and then hold, pull down and then release. This should manually refresh the updates page. However, don’t contact us if the updates are not available for you yet—Apple sometimes phase roll outs around the world and this can take up to 24 hours. ---------- This thread is locked and will only be posted to by Serif Staff as the released versions change. Please follow this thread if you want to know about future version changes. If you think this post has got behind and needs updating please PM me. If you are looking for the equivalent beta build numbers please refer to these threads Affinity Range Mac Beta Release Notifications Affinity Range Windows Beta Release Notifications
  24. Patrick Connor

    Affinity Photo for iPad - 1.7.3

    We are pleased to announce an update for the iPad release of Affinity Photo, version 1.7.3 Changes in this build The changes in Affinity Photo for iPad 1.7.3 (over the last release Affinity Photo 1.7.2) are as follows: Fixes iPadOS compatibility issues. Fix for Chinese and Japanese text input (on iPadOS). Fix for .cube file type not being supported correctly. Fix for problems importing .ABR brushes. Fix for masked adjustment groups drawing incorrectly. Fix for occasional PSD import crash. Miscellaneous text fixes and improvements. Fix for brush angle input occasionally producing an unwanted artefact when used as a dynamic. Fixed import of layered TIFF sporadically failing to load text layers. Keyboard Accelerators CMD + CTRL fixed Help updates. Localization Tweaks Earlier changes and fixes in 1.7.x since 1.6 (including the new 1.7 features) are listed in some detail in the this earlier update announcement. This thread is for commenting on this announcement. Please do not post bugs or problems that you find when using this version of the software in this thread, instead make a new thread in the Photo Bugs on iPad section and questions about usage go in the iPad Questions forum. UPDATING TO THIS VERSION (Free for existing customers) The software version can be seen on the corner of preferences screen. Your Affinity iPad apps should update automatically next time you run them. However, you do need to be logged in with the same Apple ID you used to buy them. If the automatic update does not happen for you, go to the iPad App Store app and go to Updates. Once you’re there, tap near the top of the screen where it states 'Updates' and then hold, pull down and then release. This should manually refresh the updates page. However, don’t contact us if the updates are not available for you yet—Apple sometimes phase roll outs around the world and this can take up to 24 hours.
  25. Crash when trying to import from camera (iPadOS 13.1.1, iPad Pro 12,9 third gen.) Cannot import from SD Card or external hard drive ??! Regards, C.
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