Jump to content

Search the Community

Showing results for tags 'tech support'.

  • Search By Tags

    Type tags separated by commas.
  • Search By Author

Content Type


  • Affinity Support
    • News and Information
    • Affinity Support & Questions
    • Feature Requests & Suggestions
  • Learn and Share
    • Tutorials (Serif and Customer Created Tutorials)
    • Share your work
    • Resources
  • Bug Reporting
    • Report a Bug in Affinity Designer
    • Report a Bug in Affinity Photo
    • Report a Bug in Affinity Publisher
  • Beta Software Forums
    • Affinity Designer Beta Forums
    • Affinity Photo Beta Forums
    • Affinity Publisher Beta Forums

Find results in...

Find results that contain...

Date Created

  • Start


Last Updated

  • Start


Filter by number of...


  • Start





Website URL







Found 4 results

  1. Whenever I move around an image or even a plain shape, my cpu usage spikes to nearly 100% usage. The size of the image affects the cpu usage; smaller images range around 40-60%. Its especially apparent when moving an image rapidly. I have no other applications or files open and nothing else in the document. Its the same problem with my laptop and this doesn't occur in photoshop. System Specs: -Ryzen 7 3700x - 3200mhz 16gb ram - Radeon 5700xt GPU
  2. Good afternoon, I've just had designer crash/immediately close on its own while trying to follow an online tutorial to make a seamless pattern utilizing the symbols function. For five times in a row now, I've gone to move the small black rectangle/resize it to fit inside/snap to the edges of the red square, and upon each attempt to resize the program has immediately closed itself with no warning. Please advise? Thanks, S.Freeze SeamlessPatternForTechSupport.afdesign
  3. I CANNOT purchase Affinity. Your website WON'T WORK. The payment tab is greyed out. I can't even download the frikkin TRIAL VERSION!! What the heck is going on? Is Affinity no longer available? I need it for Windows. Will be upgrading a desktop with Win10 shortly, and want to get away from Adobe software. Please help.
  4. Everything I've found on the Affinity pages directs me here. I had a problem with Malwarebytes 3 that I didn't notice until after I installed Affinity Photo 1.5. So the logical thing to do was to uninstall Affinity Photo to see if that helped. It did not, so now I want to reinstall Affinity Photo but the install utility won't accept my Product Key. I have a screenprint proving the product key registered to me, and the the key I entered are the same, but obviously I would not post it here, since there isn't a secure and private way to share that with the tech support people. Can s
  • Create New...

Important Information

Please note there is currently a delay in replying to some post. See pinned thread in the Questions forum. These are the Terms of Use you will be asked to agree to if you join the forum. | Privacy Policy | Guidelines | We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.