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  1. any hint how we can save or backup all .afdesign files at once? it’s veeery time consuming to save every single file…. alternativ: WHERE on iPad are our works saved/stored? as when i close a document it will be stored automatically! thx for every hint 🙏
  2. I think it would be better if the Beta products could be accessed from the "Your account" button on the Affinity Store (https://affinity.serif.com/en-gb/). Seeing that I have multiple addons that I got with V1, the free addons for V2, the software keys for all V1 & V2 products and additional addon purchases, the Beta downloads are now halfway in the list. Wouldn't it be better if you get an additional beta button in the your account button to immediately go to the beta downloads? At least, that would have made it a lot easier to find (and thus easier to participate for new members).
  3. I bought Affinity Photo from Microsoft Store and now want to buy Affinity Designer. Should I buy this also from Microsoft Store or can I purchase from Affinity Store? I note, from reading this forum, that I cannot launch Affinity Photo from Lightroom because I bought from Microsoft Store. Is there any other issues I need to be aware of for Designer and where I purchase it from? thanks for any advice
  4. Dear Ladies and Gentleman, Is it necessary to download the ressources bought in the store (brushes, etc.) within each app (Photo, Designer, Publisher)? Some of them are really huge Or is it possible to share the downloaded ressources in any way for the different apps? (Windows-Desktop) Many thanks for an advise! Best regards, Alexander
  5. Hi Affinity! If logged in to the store-website and tried to download my "Dust Brushes & Overlays by xresch". The only thing I've got is the following. What's wrong?
  6. I guess the subject says it all. Right now if we get an upgrade it's free because it still hasn't reached 2.0. What happens if we purchase the programs in Windows 10 Store and the update from 1.x to 2.x goes live? Just a question. Because I'm thinking of rebuying the software on Windows 10 Store (for automatic updates).
  7. I was having an issue with Affinity Photo 1.8.4 and decided to delete it and redownload from my iMac, running Mojave. Exported my macros first, but forgot to export another category. I have CCC clones, so thought I'd just copy the macros over to the new installation, but can't find them and a search has turned up nothing. Any help is much appreciated.
  8. Hello, I design lots of UI for websites using affinity designer. I was just checking the Affinity Store to see whether there is a UI kit to buy. I noticed there were mostly brushes for sales. If you could maybe add re-usable UI kit for sales on Affinity Store. Thank you,
  9. I have Photo and Designer. I run Catalina on both my desktop and my laptop. These apps showed up to be updated on my laptop but the apps don't show up to be updated ever on my Desktop. I have rebooted. What can I do? Thanks, -John
  10. I bought all 3 Affinity Windows products directly from you, because I didn't know there was a Windows store option. Windows store updates are so much more convenient than a) open app, b) see 'update' message, c) click link and wait for download, d) launch downloaded file, e) click 'yes, update' button, e) click 'done' button. I have a bunch of Windows store apps, and they all get updated for me without fuss (just like my two Affinity iPad apps do). PLEASE let me switch licenses without buying all 3 apps again!
  11. Hiya gang, I've put photo and designer in my cart, and am ready to check out, but the currency is in Canadian dollars, and I'm wondering if there's a setting I can change to flip it to US dollars. I ask because my bank charges a fee for transactions in different currencies. (I'm in the US.) Thanks!
  12. Hello, i have one, specialy question. We need AP for editing price tag and other materials in our electronic store, but don't need business multiple licence, becouse i want install AP on only one PC. Can i use clasic licence for desktop or we must contact your supp for special licence? Thank you, have a nice day, CzDaV3
  13. Affinity Photo and Designer updates aren't available on Microsoft Store (compared to the downloadable version). When will Serif publish the updated version to Microsoft Store? For example, the difference in Affinity Photo version Microsoft Store: 1.6.5.123 Serif Store: 1.6.5.135 I understand the difference is in the build number. But I also understand that there are stability improvements in this new build. Keen to install the latest version of the product.
  14. The problem is there is no program that does just the sort and catalog for easy retrieval of assets. DarkTable is great, LightTable, Photos, even Aperture ALL have the premise of doing the photo correction within, and the sorting is a "second thought" as it were. It must be possible if it were implemented: What we would like to see in a Photo Organizational Program: Not a photo manipulator, no adjustments needed = we have programs for that. No need to copy photos into the program, just thumbnails Similar to Apple’s Aperture, but only vaguely similar. Within the Folder of Photos: we create or program creates subfolders as directed. The program is more a script to move photos from the “primary” or “imported” folder where they reside temporally till they are tagged and relocated into the appropriate “home / category” folder. This means that even with the program not running, the user can go to “photos” folder and see the sorted tree of folders; (this is not a clear description) The primary purpose of the program is simply to sort and group into folders and smart collections. Making accessible the original file for manipulation. Ease of locating, and grouping. If Affinity would do this, all documents, videos, as well as photos would be available to sort and group. Projects and tasks, as well as archive, would be made easy and direct.
  15. Every time when I try to pace and order with paypal there's and error and nothing happens : We’re sorry but something went wrong while placing your order. If you continue to see this message, please contact our customer support operatives who will be able to assist you further. I also contacted affinity@serif.com and they made a manual order and with a little more expensive price. Why can't I buy on the store?
  16. I was on my kindle fire and I wanted to buy the mac os version of designer and photo. Your store website would only allow me to buy the windows version. The affinity store should allow you to buy either no matter which device you are on.
  17. Hi, I bought Affinity Photo quite a while back (almost 2 years ago) and I want to know whether there's a way to get it through the Microsoft Store now, or do I need to buy it again if I also want it through that channel?
  18. I recnetly bought Affinity Photo and Designer, and been realy happy with my desicion. I love both of the products. I use Unity3D for most of my work, and it have this Assets Store built into it. It have tons of content, extensions, full games, all sort of resources. This thing really helps, and content makers make good money out of this store too. It would be awesome if Affinity products could also have similar store, where content makers can publish pre-built resources, which others can buy and use in their creations. These could be design templates, color packs, icon packs, vector shapes and whole lot of other stuff suppoted by Photo and Designer. Look forward for more great features in new versions :) // chall3ng3r //
  19. Good day, my name is Wolf. I have Windows 10. My questions: 1.Is the windows store version the same as the desktop version? 2. Can I buy the windows store version with a windows store card? Or do I need to pay via Windows Store with paypal/card? 3. Will it be updated on the same dates as the desktop version?
  20. Hallo, I am new - unfortunately, I am not so well into English language. The text was translated by programme.Ich hope he is clear. I try to cut out desperately the possibility something in a firm aim size. This very simply goes to photo shop element. Problem description: I have a big picture. I have a firm aim format of 768 * 512 pixels with 72 dpi. Now I want to draw up a frame which has exactly this side relation. I would like to position this frame arbitrarily in the picture, or also, propertional increase / reduce around the desired picture area to select and if I these activate then exactly one picture should be also stored away in the size 768 * 512 pixels. With photo shop goes in such a way: Cutting-Tool - input wide in Pixel input height in Pixel- According to frame move - activate - store away - ready. Here with Affiniti photo I have all possible one, however, the desired result does not try done - nevertheless, surely quite simply goes!
  21. I am wondering if updates are available for the MS Store version of Affinity Photo ( and Designer). Users on Dpreview forum mention updating to AP version 1.6.3 . I am on 1.6.2.97 . Will this update be available to those who purchased from the MS Store? thanks
  22. Hi there I'm just buy Affinity Designer and downloading from Apple Store (I have Mac)... I wondering some questions.. Why in my Affinity account there is nowhere my downloads, and my order history is empty???.. Secondary and minor importance.. this BONUS - Grade UI Kit... it's only for windows users???... Third... if I need to install again the software... how can I do it??? because in Mac it's making auto-install.. one more... Downloads & Product Keys in my Affinity account is empty..... Many thanks
  23. This article relates to purchases direct from our own store https://affinity.store We license Affinity Software for iPad and Mac OS through their respective App stores, independently of Windows and the license is not transferable and needs to be bought for each independent OS (Windows/Mac/iOS) you wish to use it on. If you have a query regarding a placed order, that query should not be dealt with in a public forum like this, as we do not recommend sharing personal details like email address in public posts. Here are some solutions to common problems Where is the Designer 1.5 Launch offer Free Content? If you ordered Affinity Designer for Windows software during the launch offer, you should have received 3 emails 1 of 3 Welcome to Affinity (for Account Creation) 2 of 3 Affinity order confirmation - AXXXXXXXXX (for a Software Order or Workbook order) 3 of 3 Affinity Product Key - Order AXXXXXXXXX (for a Software Order) In the one titled "Affinity order confirmation - AXXXXXXXXX" you will find 2 buttons one to download the software and one called "Get the freebies" that links to the Grade-UI kit etc. You will not find this link in your online Affinity store account, only in the order confirmation email. Order emails have not arrived If you have ordered/paid for software on the Affinity store, you should have received 3 emails 1 of 3 Welcome to Affinity (for Account Creation) 2 of 3 Affinity order confirmation - AXXXXXXXXX (for a Software Order or Workbook order) 3 of 3 Affinity Product Key - Order AXXXXXXXXX (for a Software Order) If you did not get these (and they are not in your spam folder) then you will probably need our assistance to resolve this. As you have paid for the software we will locate your account and either refund the payment or if the email was typed in incorrectly, change the email address over to the corrected one. To get us to start this process, please email affinity@serif.com with your name, email address used on the order and how you paid and tell us what you bought (and when). We will do our best to find your account. and once found, we can tell you how to proceed. If it was an error in the email address used to create the account we will tell you what address it was created with and you can follow the next set of instructions in this post. Incorrect Email Address (but you know what you typed wrong) If you have ordered/paid for software, but accidentally used an incorrect email address on your account, then you should login to the account using the wrong email address (if you know what you typed and the password for the account) and change the email address to the corrected one. Your account will from that point onwards use the new email address for logging in. Changing Account Email Address If you wish to change the address used for your Serif Account then you may. All previous Affinity software product keys generated using the original address will remain unchanged. You should always install the software with the email address and product key pair as they were when you placed the order, and as they appear in your account order downloads page. Returns and refunds If you are not satisfied with your product for any reason, you may return it within a 14 day period after receipt of your product to receive a full refund to affinityreturns@serif.com . See the returns section of our help and support page for more details. How do I obtain a VAT receipt? See the Billing section of our help and support page for more details. Licensing Digital Software orders made from the Affinity Store can be installed by one user on any number of Windows PCs that are for the sole use of one person, OR on one computer for any number of users on it. The legal wording is replicated in the Digital Orders section in the store help guide.
  24. Hello, I have few questions about buying Affinity Photo on the Microsoft Store. The current deal and automatic updates out of the box are nice, but I don't have a strong trust towards the MS Store and whether it will last or not. 1. Is it possible to use the beta versions posted on the forum if I buy the app through MS Store? 2. Is the MS Store update for the application available right at the moment when the release gets released elsewhere? Or is there some delay? 3. What if MS Store would be discontinued; is there some contigency plan with Affinity, that they would try to transfer our licenses to the version they provide? King regards PK
  25. whats the difference between desktop and windows store version? whose update support is better? which version is recommended?
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