Search the Community

Hi guys, when I open a document in Affinity Designer it shuts down immediately. Any ideas what 's going on? I have the latest updated version of the program for windows.

Hello friends, I have been using Affinity photo and designer for about a year now and I love them. Tonight I was able to export a PDF from Affinity Photo. When I went to do it a second time, the program quit. I tried several more times, with same result. I tried opening the same file in Designer and had the same occurrence. I am using a new MacBook Pro. Is anyone else experiencing a problem like this? After restarting the computer, the same thing is happening... Any suggestions or help would be appreciated. Thank you! Terri

Please help. Inpainting stopped midway and screen froze. Escape key does nothing. Cannot reverse inpaint, Affinity will not close and computer will not shut down because of Affinity. Please advise.

Hello all, ​Just recently I was creating line art for a request from one of my commissioners (in affinity of course), I completed a fair amount, and saved regularly during creating it, until my laptop completely crashed that is. I was forced to turn it off by holding the power button until it had completely shut down. I wasn't too worried about losing my work because I'd just saved about one minute or so prior to it crashing. However, when I turned my laptop on again, and then tried to access the file, apparently affinity didn't support the file type? I checked in the properties and it was correct, named "optrix.afdesign", and here I also noticed that the size (and the size on the disk) was 0 bytes, currently I don't know if this is just an error showing the size or it is literally 0 bytes and I've lost all of my work. I definitely wasn't putting my laptop under any stress, the afd. file only contained my line art and 3 other images I was using as references. And yes, it's only this file that can't open, I believe all of my previously created files can. I've attached the file itself just in case, and I can show you screenshots of anything you need. Since this time I've downloaded and reinstalled the release candidate affinity again. ​Even if no one can help, could you please respond if you've had the same; or a similar issue (my laptop is a Surface Book and I solely used a Bluetooth mouse, not the pen). ​Thank you for your time. ​P.S Just when trying to attach the file apparently no file was selected. I've lost it haven't I.