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Found 3 results

  1. Designer Version: 1.10.1142 OS Windows 10 home version 20H2 build 19042.1237 Hardware acceleration on (makes no difference either way) Designer shows pop up with message: "Failed to save document... Save failed due to an internal error. This should be reported to the development team." Can I reproduce the fault - yes but only so far with the one document attached. A new document does not provide the same error. For this test document I created a new file, added a rectangle to this. Some text over the rectangle then using the layers panel moved the text "within" the rectangle. Grouped the text and rectangle and then promoted the group to a layer. Saving this out produces no save error. The error with the attached document is created by doing the following: Select a group then use the layer menu > promote group to layer Now attempt to save the file using CTRL S Error will be generated on save attempt. Interestingly I tried to SAVE As which appeared to save the file out however, attempting to reload the new file gives an unknown file type error upon trying to reload the file. The save error is generated whether I try to promote either the page border group or drawing info group (at bottom of layers panel). I have tried this with three different groups within this file and each one generates the error after promotion to layer. For what its worth I have save history with document turned on which for such a simple drawing (yes I know) is making the file huge but may be of help... when drawing finished this can be turned off to reduce file size. Any ideas? Cheers, Adam. VTE 01 - FoH Domestic Main A3.afdesign
  2. i am facing the problem when i save my new document it shows the failed to save document again and again and creating an 0 byte files whenever i am trying to save my documents. even after the lasted update it was not resolved . sir please resolve this issue because this issue is creating problem in my work, thank you
  3. So I recently updated to 1.8... (very late I know) and have been having serious trouble when saving my documents. Steps to recreate: Opened any image in affinity designer Make any change to the photo Save as and change the name but leave the .afphoto un changed Produces error message attached When reopening the file, I get another error message saying "The file type is not supported" I do not get this error when the file name is not changed. This is not ideal though as I end up with lots of files with stupid names such as DSC02780, and if I try rename this file I am unable to open it and I get the same error of "The file type is not supported". Hopefully I can get some help here as I do love affinity photo but this is a very bad bug that has made me lose a lot of my work.
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