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Showing results for tags 'purchase issue'.
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So I purchased affinity designer for windows and after going to my downloads and order listing... it doesn't seem to pop up. The payment was being a little glitchy so I'm guessing there is just some issue there and it'll be resolved after contacting support which I have already. I'm posting on here just in case I'm missing something. - V
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Hello Affinity, I have recently purchase all three softwares at a sale on your store. I logged out of the account to download and install the softwares later. Now, when I sign back in to my account, I can't find them in the downloads and keys section, nor does anything show under order history. I have not even received a confirmation receipt on my email. I have been trying to reach you since the 10th of December, but nobody seems to reply to my emails. Please help me out and revert at the earliest.