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I have downloaded the latest version of Affinity Designer (and upgrade to 1.7) and Photo. The Photo download was successful but I can't get Designer to open. Once I choose the "download" button, I am never asked for my email or product key. I have uninstalled and reinstalled more than once and still can't get it to open. The message I get after the download is "setup completed successfully". I've tried opening projects I've designed and nothing happens. I've spent a lot of time trying to figure this out but I'm not having any luck. Here are some details: I purchased my original version of Designer in 2017 I am attempting to download Designer 1.7 I'm using Windows 10 v.1803 64 bit I get the message that the set up completed successfully Designer will not open I appreciate any help or suggestions you can provide. Thank you!