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Showing results for tags 'login problem'.
Found 6 results
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I have uninstalled my V2 and reinstalled it 2 times today due to some past problem which later i've resolved. I am now opening the application one again but it doesn't work because it asks me to login in, which i'm doing it correctly but it keeps saying "try later". I have even tried to change my password, restarting my computer, and uninstall and reinstall it... Nothing work. it just says "try later" -
Please help with the following problem. The full message I get is on the image below. I tried signing in a few times but it is always just loading and then I get this message. The same happens when I click on register.
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I bought a three apps though Microsoft store and when i try logging in i get a message that the server does not work, however it works on my ipad. i get the message that is attached in the photo below.
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I'm running into issues when trying to log into my account on Designer. Is this an issue on my end or yours? P.S. I'm having this issue in Photo and Publisher as well.
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Hi there. I bought affinity designer from the microsoft store, but I didn't get sent a product key. I want to use it on another laptop (also on windows), but it's asking me to pay again. Have tried using my order number as a key, but it doesn't work. Have been through my purchase info on the store and through my email and can't find anything. Please can you help. Screenshot below of my confirmation of purchase email. thanks! Gudrun
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Hello Guy's I'm a happy user of Affinity for a while now and recently I wanted to download your brand new publish software, but somehow my account email is not working. I recall being your software a year ago or so but I can't find login credentials this is problematic since I wanted not only to use publisher but also buy Affinity Photo? Is there any chance to get some help here or do I need to create a brand new account? Regards Marcin
