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  1. My affinity photo hangs and does not recover while making curves adjustment. I was following the steps mentioned in following tutorial to adjust skin tones. https://affinityrevolution.com/color-correct-skin-affinity-photo-tutorial/ While adjusting the red channel affinity photo hangs. CPU usage during hang. Even after waiting for 5 minutes affinity photo doesn't recover. Affinity Photo Version: 1.9.2.1035 Windows Version : Windows 10 - OS Build 19042.867 I am trying to create a repro for this issue, by that time can any one confirm of there are an
  2. Hello! I had this problem at least twice now, and want to report it. When using the brush repeatedly, while having pen pressure on, affinity designer freezes and crashes, after a few quick brush strokes. I tried it without the pen pressure and it works fine without it, i think. Only setting I have changes i that I disabled Windows Ink inside of Affinity Designer and on my tablet. I don't have any issues with pen pressure on Affinity Photo, so I personally think the vector brush tool in Affinity Designer with pressure sensitivity ON is just bugged. Hope you can reproduce
  3. Suddenly having some freezing issues on iMac, Big Sur (I have to force quit often). I am not sure it's actually Affinity as I am having some problems with Finder/indexing which led to me reinstalling the OS then recovering everything from a backup. So, I am not getting any crash reports but I do have some Diagnostic Reports. Would that help someone at Affinity with my problem. Other suggestions? -Thanks
  4. Hi there, Affinity Photo freezes almost every time when I close an file without making a change. You would expect it to close the file smoothly but even without having to safe anything or even loading another file it often produces just freezes. I am using a rather old iMac 2011 with High Sierra. Can someone confirm the situation? I also included a copy of the problem report the system creates for sending to apple. Maybe there is something useful in there. freeze report.txt
  5. Hello Everyone, I have bought Affinity Photo in the sale since I love Affinity Designer and wanted to try Photo. But I have a weird Issue. When using AF Photo, after some time, between 30 minutes and a couple hours, my Computer freezes and I can only move my cursor. Around 10 seconds later I get a Blackscreen for another 3-5 seconds, after which many Programs using my GPU only have a black output or I have visual glitches, like in the images in AF Photo. I have a ryzen 9 3900x, 64 GB Memory and an RTX 3080. Something like this happened only in Affinity Photo so far. I have tried reinstall
  6. I've seen several bug reports targeting all Affinity apps with Wacom tablets and I had got the same experiences with my Intuos 3 (PTZ930) on Windows 10. Problem: - Tool cursors misalignments, for example the selection tool draws the selection frame somewhere on the screen and not where I placed the cursor with the pen or mouse. - No button was clickable - App freeze and crash after a short time Solution: 1. Go to app preferences -> Tools 2. Change Tablet Input Method from "Low precision" or "High precision" to "Windows Ink" 3. Restart the app (obligat
  7. When using Affinity Photo I switched over to the Tone Mapping persona and it froze my Win 10 PC. I have all the latest drivers (last I checked) Task Manager wouldn't even open the only thing i could do is barely move a stuttering cursor over the completely frozen screen , I had to resort to holding the power button to turn off the computer. If there is any way of stopping this or making sure it doesn't happen or happens less frequently I would appreciate a proverbial hand.
  8. I have about 90-80 slices in my project (It's and Android app) , and each slice is exported to a number of files (PNG and SVG). When using my mouse wheel scrolling up and down, folding and unfolding my slice to check that the export looks ok Designer freezes. 1. I first created a "master" export setup manually, exporting one SVG file and a number of PNG files in various resolutions to target all DPI:s 2. I used the "copy export format setup to clipboard" 3. I marked all my other slices (except the top one) 4. I used the "Add export format setup from clipboard", so all my
  9. Publisher is great. Started Freezing often. I lost much time in-between my frequent CTRL+S for frequent file saves/restart/freeze cycles. Found many other people posting about freeze and crash items. Noticed several that mentioned connections to fonts. Too many fonts installed, freeze during font selection, etc. ) So I looked for a font I had recently installed and was sprinkled throughout my text. PWSERIFSCRATCH. I removed this font from my text. And still crashes/freeze continued....Ooops, missed two spots. Once all instances of this font were removed from the text box I was wor
  10. I am currently making a weekly planner using affinity publisher and it is freezing a lot. for example if I simply scroll up or down it might freeze or if I click on something it will freeze for 2 or 3 seconds. It isnt really a problem until I am moving things around then it freezes A LOT. I have checked the specs of my laptop and it is more than capable of handling publisher, I also use affinity designer on a daily basis and it does not have any such problems even with multiple applications open. Does anyone have any suggestions? Thank you.
  11. Transparent glass in minutes. Digitally Fearless Affinity Photo beginner video tutorial on how easy it is to use blend options (blend-if) to make transparent glass. This tutorial also uses curves and liquify. https://youtu.be/PI4pz5RqrWQ
  12. Hi, Photo on Windows 10 on my Dell 5570 laptop is freezing for me every time I use the slice tool whilst also setting specific image dimensions. I enter the dimensions, then the whole programme freezes, requiring me to force close it and restart it. Any ideas? Thanks, Jack
  13. After doing the new update, I can't seem to open a new document with out the program freezing and crashing. Whether hitting 'new doc' on the opening screen or through File/New Doc it just stops working and I can't click on anything else. No error code or anything either. I have to force it to close. Anyone else have this problem or know how to fix it? Thanks
  14. I draw on Pixel Persona and after a while, ca 5min of drawing it just freezes up.... . And my PC is not the issue here. Drivers are up to date and my PC is more than good enough for a couple drawings. Issue was on 1.83 and still there with the newest update. OS Name Microsoft Windows 10 Home Version 10.0.18363 Build 18363 Processor AMD Ryzen 9 3900X 12-Core Processor, 3793 Mhz, 12 Core(s), 24 Logical Processor(s) 132 GB DDR4 Ram NVIDIA GeForce RTX 2080 Ti
  15. I purchased publisher (1.7.1) on June 3, 2019, for my MacOS and received my product key on the 20th. Shortly after this, on opening the app, an "update" screen appeared, but none of the buttons or link contained work. Instead, if I try to select any option, it freezes. My only option has been to close the popup to access Publisher. I also have Photo and Designer, which work fine. In fact, I recently did an online update at the App Store for Designer and noticed it does not recognize that I already have Publisher, just the other two. Something is amiss. Please advise. Thank you.
  16. Hi there, Please can you help? Affinity Photo keeps freezing when I try to move a layer (i.e. about half a dozen mouse clicks after launching the software). The file size is small (less than 1MB). I'm running AF on a Wacom Studio Pro (Windows 10 Pro) with 16MB ram and 399GB free disk space. I have reinstalled the computer which has not helped this issue. Please can anybody point me towrads some things to try to resolve this? It is the only App crashing, everything else seems to be fine. Many thanks in advance for any help you could kindly offer.
  17. Hello guys, I recently ran into some freezes with the version 1.8.3.641 of Affinity Designer on Windows 10 when using the Color Picker Tool. I haven't tested this with previous versions. Most but not every time I use the color picker tool while some objects selected (doesn't seem to matter which size or number) my whole computer freezes. After a while it's possible to use use the mouse again and switch to other programs. Clicking into Affinity will lead to another temporary freeze, eventually leading to a windows alert about the software not responding. Watching the Taskman
  18. Hi, I have recently started using Affinity Designer on my Macbook Air. Each time I save I get the spinning wheel and need to force quit and restart the app. Fortunately my work is saved, but it is a slow way to work. I have installed any updates I have seen in hope to solve the issue and am currently running 1.8.3. My computer is running Catalina 10.15.4. Can you please help? Thanks, Annika
  19. Almost every time I run a boolean operation to divide or unite vector curves in AD, it freezes on me as shown in attached image. I have to force quit and restart the app and try again in smaller doses or move it to Illustrator and try again there. I have an iMac with 12GB of RAM - I don't know if the issue is I need more RAM, or if it's still a bug Affinity is fixing? I ordered more RAM recently, so I'll be able to try it again after installing it to see - but I wanted to see if anyone had any info pertaining to this issue - thanks!
  20. Hello everyone. I have a similar problem with the program freezing up. My computer is strong enough for it to handel anything, so there is no problem with that. I draw with affinity photo and not long into the process and the program freezes. I can't change tools and I can't click on anything else. The only thing I can do is minimize the window, but that is all. The canvas size is not big and I don't have much else open which could cause the freeze. I do use a wacom tablet and windows 10. If there is a solution to that I would be grateful. I have been waiting to have a strong enough pc to use
  21. I've had this happen on more versions than the most recent one. I'm on Windows 10 and have a Wacom but the last time it happened I wasn't clicking with the Wacom pen (it was plugged into USB port just sitting off to the side pen not even close to it), but was using my trackball to click with. I had two files open which weren't even 100x100 pixels and not by any means excessive amount of layers (under 30). My system has enough RAM and empty hard drive space to support heavy load gaming (not concurrent to Affinity being open) so memory being part of the issue seems very unlikely.
  22. Version: 1.8.2.620. I did not have this problem with previous versions. It seems to be a problem with Wacom Tablet. Not related to a specific action. Last time it occured with Mesh Warp. At a certain point Afiinity Photo "freezes". Everything still seems the same, but nothing happens anymore. Try to save the file, but Affinity does not respond. Misty screen. The only possible action is to force ending Afiinity. And yes: work lost! Please do something about this. Kind regards, Ben
  23. Downloaded Affinity Publisher 1.8 today. Completely useless. Opens document then freezes ... and doesn't unfreeze ever so have to unplug laptop to switch off and start again. Only downloaded as version was using previous day started freezing as well, though not as badly. I am not a technical person at all. I am just making children's books with text and photos (around 70 pages-- around 50% photo pages 50% text pages-- and photos are linked not embedded, not by choice but seems that was all it could handle) and very very simple graphics. So it's no use asking me or sending me any technical
  24. In Affinity Photo while working on an an image, I'm not able to pan the image using the View (hand) tool while zoomed in. I'm trying to follow one of Drippy Cat's Tutorials, using a DNG file he provides. This is not specific to this file though. Once I have several layers, after zooming in, the Hand tool ceases to work. To reproduce, open an image, duplicate the background, for a base layer to start with your processing. Rename it if you wish. Apply a Layer Blend Mode to the duplicated layer (base). Per the tutorial I applied Soft Light. Adjust Opacity to taste. Apply a
  25. Hi, I bought Affinity photo for Ipad a few days ago, I am just finding my way around, but have urgent work that I’d like to do. I imported some favorite.abr brushes and Frankentoon brushes that I bought for Affinity designer a while ago. Then tried to use the paint bucket and the app froze. It also distorted all the painting I did on another layer. I quit, even restarted my IPad. No use! Please I am an illustrator, using photoshop and procreate mostly and Designer, but I,ve been so excited to possibly replace photoshop with Affinity photo...? I urgently need this app to work, please
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