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Need help with updates.
Filmarik posted a topic in Affinity on Desktop Questions (macOS and Windows)
Hello! I need some help. I own on windows all three Affinity products: Photo, Designer, and Publisher, which I bought from the Affinity Store. I own all 3 software's. I bought them separately last year; does that mean I have no access to those new updates? I looked in the help menu and couldn't find any updates! I'm confused. Please tell me I'm wrong and that Affinity just didn't throw me from the ship. Is this morally acceptable for a loyal customer who paid for all three Affinity software products? Please tell me I'm wrong and they are still working on it and it's just because of the region or something ! And, if that's the case, does that mean there will never be any updates for me or other users who already purchased all Affinity software separately? Q: 1. Why should I pay twice for the same product to the same company when they specifically stated "free updates for existing users"?Just go to the top ''menu'' press ''help'' and press ''updates''. No more no less. 2. What is V2? Does this also apply to V2 users who, like me, will experience this when V3 is released? Extra money! Those who already paid for V2 are happy and laughing at us; just stop and think for a moment what will happen if V3 comes out. I hope I'm mistaken and just hysterical, but all things considered, it appears that I'm correct. Please correct me! I agree Affinity deserves more extra cash for their hard work, but not from loyalists who have already contributed. I would like to pay extra but backstabbing isn't how you do it. Saying one thing and changing the context isn't right, right? I love you, Affinity, but please don't go to the dark side. Thank you, waiting for your response Affinity team. (This was also posted on the Affinity Facebook thread with no reaction, no hate, no help, and was probably deleted.) just edited because of the rules.- 1 reply
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