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I am running version 1.10.1 of Publisher on a Windows surface book 3. When I go to the "My Account" to download addons I can successfully download an addon but after the green tick mark appears when I click on the close button the application hangs (window and task manager show "not responding". After waiting 10-20 minutes I had to force the app to close. I have tried other addons and each appears to do the same thing. I have been successful in downloading the same addon in Affinity Designer (1..10.1) and all was fine there. Is anyone else having this issue? Is there a fix/workaround? Cheers, Jamie
I bought Publisher and it works fine on my laptop but I just got a new mac and it is not showing in my purchased apps. Photo and Designer showed right away. How do I get Publisher to do the same? I already went through my history of purchases and I am not seeing it. Is there a way through the app on my laptop to verify purchase? Serial number or code, etc?
I have been trying to update my 1.4x version of Photo (Mac) to 1.5. The app store seems to be my only option. When I locate AP and click to update I just get a spinning gear. I have let it spin for hours and still no update is downloaded. Please help!