Search the Community
Showing results for tags 'download fail'.
Found 2 results
-
Thought it would be a good day to start learning Affinity, but I can’t even open the sample artworks. I get the message that an unknown error has occurred downloading samples. Frustrating. I’m on an iPad Pro 12.9” with more than 100GB free. My internet is working. I have tried everything I can think of, from restarting the app to deleting and re-downloading. The app has been on my device since December when I purchased it, but this is the first time I’m trying to use it. Screenshot attached. I would appreciate it very much if someone could help. Thanks
-
Yesterday I purchased Affinity Photo for my ipad pro 12.9 inch with ios 11 and the download process would not complete. On the home screen there is an Affinity photo icon with the message "Loading..." under it and this status was maintained for at least 4 hours until the unit was turned off last night. Today the display was unaltered when switched back on, if I touch the icon the display changes to "Paused" and if touched again "Loading..." resumes. What action should I now take to get this app to work?
