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Affinity Photo and Desinger v 1.6.3.103 crash when they try to create a new document. If you open a new existing project, it opens, but when you try to edit it, ithe program just crashes. I have 4 months can not work properly in your programs. That in the AF designer did not display the fonts, then in the AF photos, the brushes were sharp or the stroke was angular or extremely slow. And now nothing starts at all. And how to work with such programs, how long have you been able to fix them? I have to use other software.

Hello, My name is Jana, I'm from Germany. I bought Affinity Photo about two months ago and everything worked out fine, I found no bugs. Until around last week suddenly I pounced on the following: 1. I clicked on the desctop Icon to open the program as usual 2. It showed the normal loading design (first Picture) 3. It displayed the following error message: (see second picture) 4. The Service terminal opened (third picture), where I should enter my email address and then describe my problem, which I did two times. Since then, no feedback from Affinity Photo and I find no ways in the internet or elsewhere to solve the problem. EDIT: Someone in the forum advised to upload the crash report files. I attached them as well, I don't know which one is the right one so I included all four. Could you tell me what it is and what I have to do now, in order to make it work again? My assumption is that the upgrade may be the cause, but I am not sure as I'm no tech-freak at all. I just want the program to start and work ;). Thanks in advance for your help! Cheers, Jana 1ec90406-9504-485d-9437-cabe08e85dae.dmp 9cd1bcf1-e811-4e6c-8882-47e887a553d5.dmp 64e0f4ba-c220-4e0a-a431-26dbaff881a1.dmp 0437a731-30b8-4154-8faf-fbcd9a15ed97.dmp