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Found 7 results

  1. Hi, My Affinity Publisher 2 file was corrupted without any reason. I am working with a windows OS. there was no error when I saved it and closed the application. the next day my work was lost. I hope that this will be fixed ASAP because I am now having concerns about using the new version on its stability. I felt really bad when I lost my work just like that. Waiting for your response on this issue. TY in advance.
  2. Hello moderators, I was working on an Affinity Publisher project and all of a sudden the file is corrupted.. I deleted some texts in that file and wanted to save the altered file. But then there was a warning that the file couldn't be found and it is broken now... After restarting the computer, I can't open the file at all. It says it's corrupt all the time. I read in the forum that it might be possible for you to recover files - it would be amazing of you could try it. The file however is private - would you be able to provide a dropbox link where I can upload it privately? Thank you so much for your time. Best Kathy PS: I found these questions in a different post and wanted to give you the details: 1. Which Operating System are you using? Windows 10 2. Which version of Affinity did the file last get saved in? 1.10.4.1198 3. What drive type was the file last saved to (select more than one if needed)? Local disk 4. Any other information you think would help us try to find the problem? There sadly is no backup..
  3. Hey, a .afphoto file is corrupt, too. It`s the second time... Can anyone recover it, please? I`m using win10 and saved on an external hard disk. (Remember.. if anyone download it, you are not allowed to use it for any project or something else.)
  4. Windows, saved on laptop, whatever update was live in spring 2020. Thank you so much for trying! Can you let me know if I should give up on getting back? I am super hopeful that I will have it printed this weekend. Thanks again! Edit: sentence above Cosmic_Cocktail_With_Critters_2.afphoto
  5. I was working on a painting in Photo for a few days as a birthday gift. I saved the project last night and this morning it asks if I want to load a recovery so I click "yes." Then it says that my file cannot open as it "appears it may be corrupt". Is there any way I can retrieve the painting? The birthday is today haha I do not need to do any work on it... just export it and print it. Any help is appreciated! Angela_Cosmic_Cocktail4.afphoto
  6. Hey Guys, Long story short: I was using Affinity Photo 1.8.4 and my computer (macbook pro osx Sierra) crashed. Once I restarted my computer and reopened the program, the project file I was previously working on said my file appears to be corrupted. Is there anyway my work can be restored? Thanks
  7. Just after putting the finishing touches on my deliverable I updated one more linked asset (exported out of Sketch to PNG) and from that point onwards my Affinity Publisher crashed and any subsequent attempt at opening it crashes AP. I am able to open a new document and edit it no problem. I tried uninstalling and reinstalling Affinity — no luck. I tried using Time Machine to go back an hour to well before I made the last changes — still no luck. (So maybe the linked asset wasn't the culprit after all.) Attached, two crash reports and two versions of the file. Affinity Publisher 1.7.1 MacOS 10.14.5 Any short-term workarounds to reaccess my file would be greatly appreciated as I'd like not to miss my deadline tomorrow. Cheers, Winston Affinitycrash.rtf Affinitycrash2.rtf Product Excellence Flyer.afpub Product Excellence Flyer (original).afpub
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