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  1. Hello, everybody, I'm new to graphic design. I've been using Affinity Designer V1 for a couple of years now only for a special project, and have more or less figured out enough of AD on my MacBook to be able to do what I am trying to do with my project. I use the vector persona exclusively. So today when I went to open the app I found that every single file I've created is blank. I can see in the Layers panel that all my content is still there but nothing is showing up on the canvas, aside from those thin blue outlines showing the selected vector curve. I seem to remember that yesterday when I was using the program my laptop battery may have run down before I could close the program properly, and I'm wondering if now the app software is corrupted. If so I guess I would have to reinstall V1 or upgrade to V2, but I thought I would check here first in case it's merely a matter of some setting. I've tried opening AD files that were not open when the computer powered down, they are the same (blank canvas). I tried opening AD files I had previously saved onto a thumb drive, and they also have nothing but invisible content in them. I tried restarting AD, no change. I tried restarting my computer, no change. I've looked at the Dark/Light mode and that seems to have nothing to do with it. I've looked closely at the Swatches and Stroke panels and verified that the Stroke width is greater than zero, and has color applied. I can make changes to the Stroke and see the changes show up in the thumbnails of the Layers panel but not on the canvas. Of course then there are the Art Boards which seem to be missing. I've tried adding an Art Board to the canvas and just like the vectors, I can see the outline and it shows up in the Layers panel but I cannot make them visible. I've tried creating a new file and it does the same. Any suggestions?
  2. here's the example. How to delete this image's areas that fell outside of the canvas? Is there an option for the marquee tool to include outside of the canvas when creating a selection?
  3. Hello Serif Team ! This message to submit a suggestion : The ability to work with out of canvas elements displayed. Right now, we are able to see out of canvas elements by clicking on the "crop" tool and, next, by enabling the display option. That's good, but you can't continue to work in this mode, it's just a "preview". The ideal implementation would be to add an option in the preferences under the "user interface" section to allow to realy work with every element displayed. In this mode, the canvas wouldn't crop anything anymore. This option exists in Gimp. Best regards, Sébastien
  4. The selection tools do not take into account the orientation of the canvas. As a result, the selection window becomes rather unpredictable and therefore difficult to use. 2022-10-02 15-01-28.mp4 This is on Windows 10, Affinity Designer 10.5.1342.
  5. Hi everyone! I'm having trouble quite frequently that I can't crop the canvas of my project. Here's to notice that the "show context toolbar" on the view menu is already on. And for the app itself, I did reset it. As the solution for some projects I've worked on, I decided to make a new project whereas in the previous project I moved to a new project. That's how I do crop it. But now it happens again to me. I appreciate every suggestion and advice. Thank you!
  6. I'm sure this might be a niche request, but hopefully not a complicated one to implement. It would be nice to constrain the tools to the screen rather than the angle of rotation of the canvas. For example, if I wanted to make 45 degree straight lines by holding shift when using the pixel brush, I want to be able to rotate my canvas 45 degrees and hold shift to make them. Currently, if your canvas is rotated, the tools are still constrained to the canvas, so if I rotated my canvas the lines would be horizontal or vertical to the canvas. Hopefully I'm making some sense here! It would alleviate the need for some third party 'ruler' apps like HejStylus. Let me know if you need some clarity here, it's a bit tricky to explain.
  7. Bicubic resampling is a good, universal resampling method and definitely should be made a default choice (or at least an option) in Affinity Photo. While we may found it in export window, next to more advanced Lanczos options, it seems logical to include it on a canvas level, in View Quality settings. Also it would be great to see it being added as an option in Designer and Publisher as well for the sake of consistency. As of now, in all three apps, we're limited to use Bilinear which doesn't provide the same level of visual quality and details precision especially while zooming in and out, resizing objects.
  8. To Serif team. May we please know, in the end of 2021, why canvas rendering algorithms are still so terrible in all Affinity apps? 
It's just not pleasant to see at all. Lots of glitches, fps drops, screen tearing, jumping objects and visible tiling/blocky artefacts during any changes being made. While searching here on forums, I found lots of topics covering all these issues.
 Some of them are five or six years old. But some of these topics are much more recent. Various configurations, pretty good CPUs and GPUs of all sorts.
 But same screen tearing, artefacts and visible tiles. For a such long period of time. And there are still no fixes for that. In some of those topics I've found official responses, that "this is done by design", "it's the way our apps render the canvas".
 Well, it's not a good design then. And certainly not a good way to render the canvas. How you, at Serif, find it acceptable? Are you ok with seeing canvas rendering like that in your apps? How it passes QA and being shipped to your customers? Why there are headlines on Affinity website: "fast and glorious", "pan and zoom at 60fps", "handle 1000s of objects with no lag", "optimized for documents of any complexity"? When it is simply not true, but rather false statements. At least it is not true as long, as such core performance problems still persist for so many people, including myself. Why not consider implementing something like v-sync in your canvas rendering pipeline? Or something else that will prevent visible artefacts appearing during canvas updates. So it will wait for all the tiles to finish calculating their image data and then the whole visible part of the canvas will be composited and painted in a single (at least on the visible to user level) draw event. It will significantly reduce overall performance? Well, maybe, but then you'll need to find a solution for this as well.
 Now it looks like the best idea for you was to throw all these tiles at your customer's screen as fast as possible. Because who notice that mess? They'll be fine with that. But I do notice that. And I want to avoid any screen tearing and tile artefacts in my experience with apps even on the most basic and simple tasks.
So, where is mine "smooth and glorious 60fps experience"? I'm not even starting doing any serious graphic design work because I don't like your canvas in its current state. Sorry. Second, why mouse polling rate plays such significant role in your apps canvas performance? Recently I discovered this myself, and it was confirmed with your team members, that reducing mouse polling rate to default 125Hz significantly improves screen canvas performance. Significantly, but still not perfect yet. So why not restrict any user input events and sync them with dispay refresh rate / gpu redraw cycle? Just an example. The latest Safari has new option in their Debug menu: "Prefer Page Rendering Updates near 60fps". It ignores the display's refresh rate and throttle all in-window paint events down to commonly safe and achievable 60fps. So why not consider something like this and limit overall fps and user input event processing for the sake of overall performance improvement? Maybe then we'll get a better canvas? My main question is: is it an absolutely impossible to seamlessly refresh the canvas without all these tiles flickering around constantly once anything is changed in the viewport? I'm just wondering why it is still being considered as normal in Affinity apps to have a canvas behaving this way? Sorry if my post seems to be a rant or offended you in some way. I had no intent of doing that. 
I'm really wondering if Affinity suite can be made better for all of us. Or we shouldn't expect anything better being done in this direction. Maybe it's really a one big "pain in the a.s" problem for any software developers to make CPU and GPU properly talk to each other? 
Maybe there are lots of problems with major OS developers ditching OpenGL and moving towards Metal/DirectX? Also, we've seen this recent Apple's movement from separate CPU and GPU with dedicated memory to SoC solutions with unified, shared memory.
 Yes, I can understand that your apps should greatly benefit from that. Obviously, lower latencies, less memory copy operations, overall faster access to data.
 All things being done in one place. But... But at the same time I feel that it's just wrong to keep telling anyone on Twitter how good and fast your apps perform on those recent Apple SoCs, while its canvas (which is the main working and the most important area) lags and glitches in general for anyone with more traditional system configuration, even on the most simple scenarios like moving an artboard or a single layer around. I couldn't be the one who notices that. And my system is pretty powerful and it's clear that it deserves better performance and smoother visual response. What I see now is simply unacceptable for me. To be completely honest, I must say that I love your apps. Overall, they are much, much better for me than anything I've seen in this field. There are so many great features and innovative decisions, little details, that make it truly great.
 Every time I discovered these in your apps I was so excited and happy, because I remembered how bad the same thing was in Adobe's products. I remember lots of annoying, terrible things that made me leave Adobe's universe once and forever.
 Vast majority of these things remain unchanged for many years. Because they don't care about their software and customers at all. I found your company and your products to be a complete opposite. Small and passionated company with people really interested in their products. 
I don't want to be disappointed with you guys. I believe in you. I believe in Serif. Just can't stand this canvas tiles flickering and tearing. Sorry.
  9. I always struggle to figure out the height and width when resizing a document. It'd be great if there are some sort of indicators for the height and width.
  10. Would be nice if "Clip Canvas" could be applied to visible/selected layer(s).
  11. The flippening of the document window, happens if you almost or totally squash the window with the UI frames and then you create or open a document. Is not permanent, it will stay like that until the document is closed and is given enough room to "expand" properly. This also happens on Affinity Photo. Affinity_Designer_2021-04-04_06-49-29.mp4
  12. This problem also appears in designer too apparently- exact same problem on that persons iPad Air 3. My problem is that the anchor points box is not visible completely. It forces me to resize utilizing the 3 top points in the square. If I want to resize my pic ( ie creating an equal border) I cannot select the Centre of the box cause it’s obscured. It may only be a problem with iPad Air 3- which I have. Real drag as I used this for boarders pre 1.9 thanks
  13. There was meant to be a new feature in 1.9 where you can hold CMD to rotate the canvas with the scroll wheel - I noticed it as an option in the "Tools" preferences too. For some reason this feature doesn't work for me at all. Am I doing something wrong, or is this a bug? I'm using a Logitech MX Master 3 mouse on an iMac.
  14. I wonder if I just screwed up a setting without realising - or if there's been a change in the beta in comparison to the release: The background (canvas) of the layer thumbnails now shows up as a transparent checkerboard - instead of a solid surface as in the main window. Very irritating. Is there a way to turn this of again? Cheers, Timo
  15. Hi Affinity community, I've had a look in the forums but nothing is showing(maybe it's how I'm terming it). Anyway, I have a canvas with a size of 798px *798px. I also have an image 798px * 798px positioned 0px & 0px. I also have a square/rectangle the same size 798px * 798px with 1px orange stroke on the inside positioned at 0px & 0px with no fill. However the square/rectangle does not fit on the canvas. It disappears 1px & 1px to the right and bottom(in this case). Is this an issue with me & my sizes or is it a bug. In the attached image in image 1 at top you can see the selected rectangle is at 0px 0px & is 798px and that the canvas is also 798px. In the bottom part of image (image 2) you can see the stroke disappears to the right & bottom. This is happening in both AD & AP. I have tried changing where the stroke sits on inside, center, outside many times. This has happened quite a few times in the past & tonight I thought I have to try & solve it before it does my head in(that may be too late). I've noticed this happening with images as well, that they sometimes they don't fill the canvas properly. Any help appreciated.
  16. When clicking blank area, selected layer will be deselected. This makes people confused. I know this behavior is inherited from Designer which is similar to Illustrator or DrawPlus. But would be nice if you could add an option not to deselect on clicking blank area. So former Photoashop/PhotoPlus users will be comfortable.
  17. Hi, I use macros in batch processing. One job will change the canvas to design a border. I change the canvas in Wide and High absolut by +150px. But the calculation is now fix in the new size and works only with pictures that have the same size. I found no solution to do that in relation to the canvas size.
  18. How do I resize a single layer without disturbing the size of underlying layers or layers above the intended layer?
  19. Hi everyone!! When you cover the canvas/document with say a photo or colour, there is a white border/edge around the document. Though it doesn't appear when you export the work, I find it intrusive and it bothers me so see it there. However, when you rotate the whole canvas/document say 90 degrees and make sure the canvas intersects the panels past the rulers the white border disappears (see attached images). Is there any way to make this disappearance permanent? Any way to disable this white border (as sheen on the second photo below)? Thanks.
  20. Hi, The canvas turns into black some times (Especially when zoom in + pan). When I zoom out, it becomes normal. Kindly have a look at the screenshot. And, I couldn't regenerate this issue. It sometimes happens (not frequently). Note: I have all my drivers updated to the latest version. Version: Affinity Designer 1.7.3.481 Operating System : Windows 10 Pro CPU : Intel i3-4005U with Intel HD 4400 Graphics GPU: NVIDIA 820m 2GB Tablet : One by Wacom (CTL-471)
  21. Hi all, I think I should report this really annoying bug that is still present. See screenrecording (it's not about video compression) - to me it seems like canvas is divided to many parts and the part right below cursor renders in half resolution then redraw in retina but jumps back and forward from sharp to pixelated :( Present for a long time - whenever I search in forum for GUI bugs it seems to me like this wasn't reported or at least resolved yet. Sorry if I duplicate such report... Affinity Photo 1.7.3 on iMac 27-inch 2017, Radeon Pro 580 8 GB, macOS 10.15.1 No matter if I turn Open GL instead of Metal in preferences... Screen Recording 2019-11-01 at 13.58.49.mov
  22. Two critical bugs when exporting a file as a PSD file. 1. Any layer marked hidden in Affinity Photo shows up in the exported PSD file as empty. 2. In the exported PSD file, all layers are clipped to the size of the canvas in the Affinity Photo document. The first bug can be worked around by unhiding the layer before export. A pain but doable until fixed. The second bug is fatal. We are looking at buying about 10 licences to deploy Affinity Photo to our team but we have to maintain compatibility with Photoshop as some work will go outside where that is their design package. So any layer that extends beyond the canvas in a document is rendered useless by Affinity Photo clipping to the canvas. This means we will have to look for an alternate application. Which is a real frustration as AP does so many things so very well. Can you hyper-escalate this bug to the development team and provide some kind of workaround in the interim? By the way, importing of PSD files—some with some pretty esoteric filters, adjustment layers, masks, etc.—works very well in Photo. Kudos for that guys. Affinity Photo 1.7.3 on macOS 10.14.6.
  23. Hello guys, I have some control issues. Is there a way to rotate the canvas from the touchscreen other than clicking through the menu or using a keyboard - If not, is there a plugin API to realise such a plugin or a plugin already? It is very annoying if you can't rotate your canvas from a shortcut. Usually if I am drawing I have my Surface standing which means I can't rotate my whole tablet. (On my stationary tablet I got the same issue anyway, but that one hase buttons). In photoshop there is a tool for that. Thank you in advance.
  24. Hi . I would like to know what is the blue frame within my canvas means? Thanks a lot, please find print screen attached.
  25. Windows 10 Home 1903, Publisher 1.7.2.471 Watch the attached GIF. The right-hand side of the canvas is overlaying the panels, and the Pages/Assets panels cannot be seen. This is the only time I have seen this so it could be a total one-off. I’ve no idea if switching Personas has anything to do with it but it was something I was doing often. I’ll leave the document open in Publisher as long as I can (maybe next two hours) in case anyone needs me to do any live checking.
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