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Found 7 results

  1. Unfortunately we have discovered a bug with AMD's OpenCL driver in the AMD Radeon RX 5000 series and above graphics cards. This has been reported to AMD, and while we wait on a solution, we have blocked these cards from enabling hardware acceleration. We hope this will be a temporary change, but unfortunately we can't give estimates on when it's likely to be fixed. There is no need to downgrade from 1.9.1 to 1.8.5, as the software-only performance will be the same between these two versions. Thanks for your patience.
  2. Since the release of 1.9.0, we have become aware of performance problems for owners of AMD Radeon RX graphics cards. This is due to the new hardware acceleration feature which is enabled by default in 1.9.0. We are actively investigating this problem, but while we do this, we recommend trying Photo with Hardware Acceleration disabled (in Preferences | Performance). We apologise for the inconvenience, and thank you for your patience while we investigate. If you are experiencing these performance problems, and you do have an AMD Radeon RX graphics card, please could you go to Help | Benchma
  3. I recently purchased an AMD Radeon Pro w5500. This is from AMD's "workstation" line of cards (the blue ones). In theory, these GPUs are tweaked in such a way that they should be optimized for "workstation"-esque activities, whatever those are—rendering video, maybe? At any rate, I'm not a gamer, and I wanted to go with AMD, so I figured the Radeon Pro was the direction to go in. Fast forward a few months... For whatever reason(s), the GPU routinely crashes. Like, a lot. I've had to turn off gpu acceleration in Affinity settings. I'm about to ship the card back to AMD for a replacement
  4. Due to performance related issues with AMD GPU drivers, our developers decided to disable Hardware Acceleration for AMD Radeon RX 5000 series and later cards in the 1.9.1 update. We've notified AMD of the issue and we're awaiting their response.
  5. What would be a reasonable laptop to buy?
  6. Recently I have not been able to see the document that I am working on or any of the following at the same time: * Toolbar * Tools * Context Toolbar *Studio I can tab to toggle the UI on and off. When UI is off and I can see the document if I use the View menu to see any of the above then the document disappears from view. I have tried resetting all the default but this does not solve the problem. I have the same problem with the beta version. I am running Windows 10.and experienced other problems (with restarting) after Windows updates were installed o
  7. Hello Affinity, just tried to install Affinity Photo on a PC with an AMD Opteron 180 CPU. This CPU is a 64 Bit CPU, nevertheless I can't install Affinity Photo because "no 64 Bit CPU was detected" Is there a known limitation with AMD processors? In the Q&A I could not find a hint... Thanks for your answer Regards, Holger
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